4/10 Poor
Moran, Richmond
Traveled with group
Feb 28, 2025
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Moran
Stayed 1 night in Feb 2025
Yamashiroya Resort
2.5 star property
Choose dates to view prices
Photo gallery for Yamashiroya Resort
Reviews
7.07.0 out of 10
Good
Popular amenities
- Breakfast available
- Spa
- Housekeeping
- Air conditioning
- Parking included
- Restaurant
Explore the area
2690-1 Tazawa, Aoki, Nagano, 386-1601
- Bessho Hot Springs15 min drive
- Matsumoto Castle39 min drive
- Daio Wasabi Farm39 min drive
Room options
View all photos for Luxury Villa, Mountain View
Luxury Villa, Mountain View
- 2135 sq ft
- Mountain view
- Sleeps 5
- 1 Queen Bed and 4 Large Twin Futons
View all photos for Economy Room
Economy Room
- 142 sq ft
- Sleeps 4
- 2 Twin Bunk Beds
View all photos for Traditional Room
Traditional Room
- 320 sq ft
- Sleeps 5
- 5 Twin Futons
View all photos for Economy Room
Economy Room
- 142 sq ft
- Sleeps 2
- 2 Large Twin Beds
View all photos for Luxury Villa, Mountain View
Luxury Villa, Mountain View
- 1672 sq ft
- Mountain view
- Sleeps 5
- 2 Double Beds and 3 Large Twin Futons
View all photos for Economy Room
Economy Room
- 249 sq ft
- Sleeps 6
- 3 Twin Bunk Beds
View all photos for Economy Room
Economy Room
- 320 sq ft
- Sleeps 8
- 4 Twin Bunk Beds
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About this property
Yamashiroya Resort
Aoki hotel with restaurant
This hotel features a full-service spa, a restaurant, and a conference center. Self parking is free. Additionally, a garden, multilingual staff assistance, and a banquet hall are onsite. Change of towels is available on request.
Yamashiroya Resort offers 7 accommodations. Beds feature down comforters. Bathrooms include toilets with an electronic bidet and toothbrushes and toothpaste. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). The ryokan bathing area is open from 6:00 AM to 9:00 PM. There are 4 hot springs open between 6:00 AM and 9:00 PM.
The hotel offers a restaurant. Yamashiroya Resort features a full-service spa and hot springs. This hot springs hotel also offers a vending machine, multilingual staff, and a garden. Onsite uncovered self parking is complimentary.
Yamashiroya Resort has designated areas for smoking.
A hosted evening meal is available for a surcharge daily (reservations required).
Yamashiroya Resort has a restaurant on site.
Languages
English, Japanese
Property amenities
Internet
- Available in all rooms: WiFi
Parking and transportation
- Free uncovered self parking on site
- Onsite parking options include a garage
Food and drink
- Daily Japanese breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,500 per person
- A restaurant
- Hosted evening meal available daily for a fee of JPY 16,500; reservation required
- Tea service
Things to do
- 4 hot springs
- Full-service spa
Family friendly
- Baby toys
- Children's dinnerware
- Children's games
- Children's toys
Conveniences
- Limited-hour front desk
- Vending machine
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Housekeeping (daily)
- Multilingual staff
Business services
- Conference center
Outdoors
- Garden
- In the mountains
Full-service spa
- 4 hot springs
- Hot springs open from 6:00 AM - 9:00 PM
- Hot springs water temperature - 108 ºF
- Public bath open from 6:00 AM - 9:00 PM
- Public indoor mineral hot springs (onsen)
- Spa open daily
- Yukata (Japanese robes)
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No elevator
- Well-lit path to entrance
More
- Banquet hall
- Designated smoking areas
- Genkan (entryway)
Room amenities
Bedroom
- Bedsheets provided
- Down comforter
Bathroom
- Toilet with electronic bidet
- Toothbrush and toothpaste
- Towels provided
Food and drink
- Freezer
More
- Air conditioning (climate-controlled)
- Fusuma (room partition)
- Geta (wooden sandals)
- Heating (climate-controlled)
- Tatami (woven mat) flooring
- Tokonoma (alcove)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 20
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
- Spa fee: JPY 150 per person, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for Japanese breakfast: approximately JPY 1500 per person
- Hosted evening meal: JPY 16500
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Hot springs access available from 6:00 AM to 9:00 PM
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are welcome to use the onsite public bathing facilities
Property is also known as
Yamashiroya Resort Aoki
Yamashiroya Resort Hotel
Yamashiroya Resort Hotel Aoki
Yamashiroya Resort Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 2 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 2 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
8.0/10
Cleanliness
9.0/10
Staff & service
4.0/10
Amenities
7.0/10
Property conditions & facilities
4.0/10
Eco-friendliness
Reviews
10/10 Excellent
Tsubasa
May 7, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
支配人の接客や他スタッフさんのサービスに心温まる良い旅行ができました。
子供達もたくさん楽しみ部屋にはおもちゃも用意してくれていたので飽きる事なく楽しんでくれました
また、機会があればよろしくお願いします。
Tsubasa
Stayed 1 night in May 2025