We had a 1 night stay at this hotel, and I'll give it to you straight. While it was a "boutique" hotel and had a colonial charm to it, it lacked some pretty important requirements that I need in a hotel. For starters, you can't flush toilet paper in the toilets. There's even a sign above the toilet paper saying not to flush it. We had to put our used toilet paper on the trash. No thanks. There is NO A/C only a cheap rotating fan to plug in. While the rooms are cool to begin with, still not cool enough for Guatemala. The rooms were cute, but had a musky smell to it which was unpleasant. The shower handles were switched from hot to cold, and cold to hot, so I took an unnecessary cold shower. Lastly there was no hand towel or hand towel holder. Had to use bath towels to dry hands. It's a great location, with friendly staff, great view of a volcano, but for the money, I think you can find better.