Hotel Genessis

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Genessis

Courtyard
Exterior
Property grounds
Desk, rollaway beds, free WiFi, bed sheets
Interior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
4ta. Avenida Sur 9na Calle Oriente B, Lotificacion Lo de Lopez Casa No.12, Antigua Guatemala, Sacatepequez
  • Iglesia de la Escuela de Cristo
    4 min walk
  • San Jose el Viejo Ruins
    5 min walk
  • Museo del Hermano Pedro
    5 min walk
  • Guatemala City (GUA-La Aurora Intl.)
    73 min drive

Room options

Junior Suite, 1 King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 2 Queen Beds

Superior Suite, 1 King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hotel Genessis

3.5-star Antigua Guatemala hotel walkable to Central Park
This smoke-free hotel features a restaurant, coffee/tea in a common area, and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Hotel Genessis offers 23 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Rooms open to furnished balconies or patios. Cable television is provided.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This Antigua Guatemala hotel also offers tour/ticket assistance, a garden, and coffee/tea in a common area.

Hotel Genessis is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8 AM and 11:30 AM.
Genessis - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:30 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Genessis

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Hotel Genessis Antigua Guatemala
Genessis Antigua Guatemala
Hotel Genessis Hotel
Hotel Genessis Antigua Guatemala
Hotel Genessis Hotel Antigua Guatemala

Hotel Genessis Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 66 out of 87 reviews" "
Rating 8 - Good. 13 out of 87 reviews" "
Rating 6 - Okay. 4 out of 87 reviews" "
Rating 4 - Poor. 3 out of 87 reviews" "
Rating 2 - Terrible. 1 out of 87 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Crystal

Disliked: Cleanliness, amenities, property conditions & facilities
There were bedbugs we could immediately see when we checked in. Based on the language barrier I could not get a refund on 2 nights paid (240USD). Of course I reached out to expedia for a refund. Due to the language barrier, customer service could not get a n immediate answer.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was great, they even packed me a complimentary lunch bag for my hike.
Stayed 1 night in May 2024

10/10 Excellent

xiomara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is at dream place Beautiful and the front desk guys very nice and helpful we definitely come back
Stayed 2 nights in Jun 2024

10/10 Excellent

Ruixin

Stayed 1 night in Jun 2024

10/10 Excellent

jorge

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very positive, comfortable and convenient, the garden is very nice.
Stayed 1 night in May 2024

4/10 Poor

Marissa

Stayed 1 night in May 2024

6/10 Okay

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice little hotel in Antigua
The hotel is very pretty and the pictures show that. But it's several blocks away from the main square which means walking over the rocky streets which we did several times a day - or renting a taxi or tut tut. The morning breakfast was nice with coffee so you don't have to travel. The beds were not too comfortable and I would give it an overall 6 out of 10.
Stayed 3 nights in May 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in and out, very much a minimalist quiet spot away from the town center, but great value for its price.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful patio!
Basic hotel with pretty colonial flourishes. The central patio is exceptionally beautiful--too bad you can't sleep there in a hammock. Hotel breakfast is nothing to write home about--best part is the coffee, orange juice and Bundt cake. Be sure to take a shower very early in the morning as hot water is not dependable. No hotel restaurant or bar or pool. About 5 blocks from the main plaza.
Stayed 4 nights in Apr 2024

4/10 Poor

Marilyn

Liked: Staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Jeydi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and excellent staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Liked: Amenities
Wonderful
Stayed 1 night in Dec 2023

10/10 Excellent

jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast staff and room
Stayed 1 night in Dec 2023

10/10 Excellent

Amilcar

Traveled with family
It's my first time rating the excellence of a place.
Stayed 1 night in Dec 2023

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating to our travel arrival restrictions. They helped us with arranging transportation to and from international airport. Room was clean, property was beautiful, the breakfast on offer was filling and tasty.
Stayed 3 nights in Nov 2023

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and service! Highly recommend.
Stayed 3 nights in Sep 2023

10/10 Excellent

nurilay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Truly magical, the staff were an absolute delight. Will be returning soon
Stayed 2 nights in Jun 2023

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean, beautiful and well kept. The staff are attentive, though communication was a slight challenge with my poor spanish speaking ability. Overall really nice people there though and we made it work. Its a little bit of a walk to the town center--about 15 minutes, but this made the property really quiet, which was nice. Having AC was a huge plus. And the garden was really gorgeous. Breakfast was included and was very good. It has a rooftop but no real hangout area up there. Still cool to be able to view the city though. The front desk arranged a safe ride to the airport for a reasonable price--about $35 USD. Would recommend
Stayed 4 nights in Jun 2023

10/10 Excellent

Carolina

Stayed 1 night in Jun 2023

10/10 Excellent

Gisselle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is amazing! It’s only a 10-15 minute walk from the main plaza. The area is nice and quiet. The staff is extremely friendly and helpful and the price is a lot cheaper than staying closer to the plaza. The courtyard is stunningly beautiful with all the plants and flowers. I have never seen anything like it. The rooms are very spacious and clean. There is a rooftop where you get a beautiful view of the city and the volcanoes. Don’t think about it twice and book it!
Stayed 3 nights in May 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service from this property is top notch. Staff is so friendly and kind. Free breakfast is included. I was able to check in early and they held my luggage after check out and allowed me to stay on the property until my shuttle came later in the day. Internet was extremely slow in my room. The area can also be a little sketchy. I was ok leaving the hotel during the day when it was light out but I wouldn’t feel comfortable walking in that area at night. It’s about a 15-20 minute walk to the Central square park.
Stayed 2 nights in Apr 2023

6/10 Okay

cathy, Reno

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
First off, the property is absolutely beautiful. However, there is nothing at this hotel. No restaurant or bar. Breakfast was ok but you only have the choice of one thing. It is about a half mile to the town, but on those streets it seems farther. There is nothing (but a sourdough baker which was good) around. This wasn't the only hotel I stayed at in Antigua so I can compare and there was no comparison. I had to ask to have my trash taken out (which is awful when you cannot flush toilet paper in the toilet). I also had to request for a clean towel and when I asked for a glass of ice the person acted really put out. The saving grace was Caesar, the front desk clerk, who helped us when needed. Sorry, I wanted to love this place.
Stayed 3 nights in Apr 2023