Hotel Casa del Parque

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa del Parque

Aerial view
Interior
Courtyard
Lobby sitting area
Superior Double Room, Mountain View, Courtyard Area | City view

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Pool
  • Pet friendly
  • Breakfast available
  • 24/7 front desk
  • Room service

Explore the area

Map
4th Ave Norte #5, Antigua Guatemala, Sacatepequez, 3001
  • Central Park
    1 min walk
  • Antigua Guatemala Cathedral
    2 min walk
  • Palace of the Captains-General
    3 min walk
  • Guatemala City (GUA-La Aurora Intl.)
    71 min drive

Room options

Deluxe Triple Room, Garden View, Courtyard Area

  • 322 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed OR 1 Queen Bed and 2 Twin Beds

Deluxe Double Room, Garden View, Courtyard Area

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 Queen Bed and 1 Twin Bed

Deluxe Double Room, 1 Queen Bed, Courtyard View, Courtyard Area

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Casa del Parque

3.5-star hotel in Historic Center
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Other amenities include a snack bar/deli, a sauna, and coffee/tea in a common area. Change of towels is available on request.
Hotel Casa del Parque offers 15 accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Tempur-Pedic beds feature premium bedding. 32-inch LED televisions come with premium cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, and Swedish massages.
The hotel offers a restaurant and a snack bar/deli. A computer station is located on site and wired and wireless Internet access is complimentary. In addition to a full-service spa, Hotel Casa del Parque features an outdoor pool and a sauna. For a surcharge, the property provides an area shuttle within 1 kilometers and an airport shuttle (available 24 hours). This Colonial hotel also offers a children's pool, spa services, and a terrace. Concierge services and wedding services can be provided. A total renovation of this property was completed in May 2022.

Hotel Casa del Parque is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Hotel Casa del Parque has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (USD 10 per night); reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 1 km
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 7 for adults and USD 6 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • Area rugs in public areas
  • Area rugs in room
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1997
  • Colonial architecture
  • Communal living room
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Portable fan
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 18
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 6 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 5 per pet, per night
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7 for adults and USD 6 for children
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 10 per night (1969 ft away)
  • Pet fee: USD 5 per pet, per night
  • Late check-out fee: USD 18 (subject to availability)
  • Credit card charges are subject to a surcharge of 6 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Casa del Parque
Casa del Parque Antigua Guatemala
Hotel Casa Parque Antigua Guatemala
Hotel Casa del Parque
Hotel Casa del Parque Antigua Guatemala
Hotel Casa Parque
Casa Parque Antigua Guatemala
Hotel Casa del Parque Hotel
Hotel Casa del Parque Antigua Guatemala
Hotel Casa del Parque Hotel Antigua Guatemala

Hotel Casa del Parque Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 166 out of 366 reviews" "
Rating 8 - Good. 111 out of 366 reviews" "
Rating 6 - Okay. 44 out of 366 reviews" "
Rating 4 - Poor. 29 out of 366 reviews" "
Rating 2 - Terrible. 16 out of 366 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

norma

Stayed 1 night in Aug 2024

8/10 Good

Charlette, Jamaica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property, the room was huge. I enjoyed the pool and the sauna.
Stayed 4 nights in Sep 2024

6/10 Okay

claudio

Traveled with family
Liked: Staff & service
Perfect location
Stayed 4 nights in Aug 2024

10/10 Excellent

Sunita

Stayed 1 night in Aug 2024

10/10 Excellent

Virgilio, Hagerstown

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to everything you want to see in Antigua.
Stayed 3 nights in Aug 2024

6/10 Okay

Mark

Traveled with family
Room is ok, it could be better, pool and pool area needs maintenance. No Restaurant in the hotel, no parking.
Stayed 1 night in Aug 2024

6/10 Okay

Carmen Irene

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The place is nice but a lot of sound in the morning (cleaning service etc) in the night a lot of sound too because is close to the Bar /Discoteque
Stayed 1 night in Aug 2024

6/10 Okay

Mical

Liked: Cleanliness
Disliked: Staff & service
Beautiful property, great location but the wifi is terrible. Morning staff seemed to have a very nonchalant attitude. My flight was canceled last minute and I already paid for transportation through the hotel but they wanted me to pay extra the following day. I suggest taking Uber. It’s cheaper.
Stayed 6 nights in Jul 2024

6/10 Okay

Jesenia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff.
Stayed 6 nights in Jul 2024

8/10 Good

Mindy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime location with pool!
Locations is PRIME! Close to Central Park, restaurants and close by coffee shop. Pool was wonderful. Staff was kind. Rooms are nice. There is street noise close by in the night time hours, trade off for being close in town. We were still able to sleep well.
Stayed 2 nights in Jul 2024

8/10 Good

Maria L.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Maggie

Stayed 2 nights in Jul 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful boutique property, nice size pool, wish they had ac. fan was strong though. cable was out during our stay, but that didnt effect us. great location, would def stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Mirian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property it’s accessible to everything nearby and really affordable. People are very nice
Stayed 1 night in Jul 2024

8/10 Good

Monsi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First night I stay in the lower level our room window facing the street, it was very loud. I ask the staff if we could change room for our second night stay and they did, They were very helpful.
Stayed 2 nights in Jul 2024

6/10 Okay

Alex, Atlanta

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very noisy bar next door, be advised. Also, thin walls between rooms. VERY firm mattress. No on-site breakfast but centrally located so walk to any one of a million cafes. Highlight is the staff who went above and beyond to get my laundry cleaned before I left for the airport - muchas gracias por esto!
Stayed 1 night in Jul 2024

2/10 Terrible

Juan Pablo

Disliked: Cleanliness, staff & service, property conditions & facilities
Pagamos el hotel y decidimos retirarnos, llegamos a las 11 de la noche en nuestro vehículo y el PARQUEO se encontraba a 1 km de allí debido a nuestra seguridad decidimos retirarnos
Stayed 1 night in Jul 2024

10/10 Excellent

Shadia

Liked: Cleanliness, staff & service
Great staff! Very helpful
Stayed 1 night in Jun 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
One of our rooms was a little humid. The other room was perfect.
Stayed 3 nights in Jul 2024

4/10 Poor

Ana

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Poor service, terrible room, tv didn’t work
Stayed 1 night in Jul 2024

8/10 Good

Jina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was the best, but no free parking
Stayed 2 nights in Jun 2024

8/10 Good

Genesis

Stayed 2 nights in Jun 2024

10/10 Excellent

Raynald

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with nice swimming pool
Stayed 3 nights in Jun 2024

10/10 Excellent

Luis

Stayed 1 night in Jun 2024

4/10 Poor

Gabriela, Ridgewood

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Location of this property was great...within walking distance of everything. There is a bar right next door and it can def get loud. The beds were the worst, just very hard. We had no air conditioning in our room. Our flight was for 11pm and checkout is noon, we asked if we could use their pool and facilities until it was time to leave for the airport.....they allowed us to do so but did say that they do not typically allow use of their facilities after checkout, jusy fyi (this was new to us bc no other place has ever denied use of their facilities to guests who have late flights on checkout day). Overall it was not the best experience...we only chose this place for its pool and only used the pool after we checked out...so if a pool is the deciding factor, I suggest you go with other options.
Stayed 3 nights in Jun 2024