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Hotel Casa Carmina

3.0 star property

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Photo gallery for Hotel Casa Carmina

Exterior
Standard Triple Room | Bathroom | Shower, towels, soap, shampoo
Reception
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Laundry
  • Free WiFi
  • Restaurant

Explore the area

Map
9a Calle Poniente No. 17, Antigua Guatemala, Sacatepéquez
  • Central Park
    ‪7 min walk‬
  • Antigua Guatemala Cathedral
    ‪9 min walk‬
  • Santa Catalina Arch
    ‪11 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪74 min drive‬

Room options

View all photos for Standard Double Room, Courtyard View

Standard Double Room, Courtyard View | Desk

Standard Double Room, Courtyard View

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | Desk

Standard Triple Room

  • Sleeps 6
  • 3 Double Beds

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About this property

Hotel Casa Carmina

3-star Antigua Guatemala hotel steps from San Jose el Viejo Ruins
A restaurant, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free.
Hotel Casa Carmina offers 32 accommodations. Bathrooms include showers. Housekeeping is provided daily.
The hotel offers a restaurant. Wireless Internet access is complimentary.

Hotel Casa Carmina is a smoke-free property.

Hotel Casa Carmina has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Hotel Casa Carmina Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 28 out of 43 reviews
Rating 8 - Good. 7 out of 43 reviews
Rating 6 - Okay. 5 out of 43 reviews
Rating 4 - Poor. 2 out of 43 reviews
Rating 2 - Terrible. 1 out of 43 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is just really nice, beautiful patio in the middle and the location was perfect for the purpose of this trip.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jorge, Guatemala

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
'todos muy - ambles en el Hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an outstanding experience with the guest service! From the moment I walked in, the staff were incredibly welcoming, attentive, and genuinely friendly. They went above and beyond to make sure all my needs were met, and their attention to detail was truly impressive. It's rare to encounter such a high level of care, and it made my visit truly enjoyable. I highly recommend this place to anyone looking for top-notch customer service!
Stayed 3 nights in Mar 2025

10/10 Excellent

Henry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an outstanding experience with the guest service! From the moment I walked in, the staff were incredibly welcoming, attentive, and genuinely friendly. They went above and beyond to make sure all my needs were met, and their attention to detail was truly impressive. It's rare to encounter such a high level of care, and it made my visit truly enjoyable. I highly recommend this place to anyone looking for top-notch customer service!
Stayed 1 night in Apr 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great and friendly staff
Stayed 1 night in Mar 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly a great hotel for for the price!
Surpringly a great hotel for the price. I paid $69 Canadian dollars for Sunday night. Quiet room, comfy beds.
Stayed 1 night in Mar 2025

10/10 Excellent

Edgar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff
Stayed 2 nights in Mar 2025

6/10 Okay

Keith

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Normally I don’t submit negative reviews, however this one is a mixed bag. First the good, the bed was comfortable, the bathroom large, there was ample storage and desktop space. But… the hot water sometimes barely ran out of the shower-head, other times it overwhelmed the cold water and scolded you! After walking from the bed into the bathroom, your feet were covered in black dust, strange the room floor was filthy, but I witnessed the custodial crew mop the lobby floors every morning. The lighting in the room itself was dismal, even at 12 in the afternoon there was barely enough light to see what you were doing with all the lights turned on and the curtains open. The noise was relentless, street noise 24/7. In addition, they were changing the windows in the rooms just outside our doors and there was sawing pounding, and Glass shattering every day, they kept the room doors open the entire time. In addition, one morning, we were woken up to a tour guide yelling at people on what the days agenda was going to be. If you want a quiet hotel, this is not the one. I guess the thing that bothered me the most, was their unfriendlines. At check in we were made to feel like we were doing the hotel a favor by staying there. In our three days that we stayed at the hotel not one person behind the desk greeted us. They kept heads down and kept reading their monitors and talking with each other. Very un-Guatemalan like! All this and the hotel is no bargain, one of the most expensive stays.
Stayed 3 nights in Mar 2025

4/10 Poor

Robert

Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

JORGE, Quesada Alajuela

Traveled with family
Liked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Mar 2025

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the open spaced patio,the room and the location. We had a room in the first floor and could hear the people at the reception. Feels like the walls are very thin. Other than that we had a great time, great value for money. We would come back.

10/10 Excellent

Jonathan

Stayed 1 night in Mar 2025

10/10 Excellent

castlestj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Among the best of the hotels in its price range
Stayed 1 night in Mar 2025

8/10 Good

Vandana

Traveled with group
Disliked: Property conditions & facilities
The room was large and clean. The hotel was beautiful. However, the fan/light combo never worked together. We had to call the staff daily twice to get one or the other. It was a hassle though staff was sweet. Also, a mirror in the room and some hooks would have helped tremendously
Stayed 4 nights in Mar 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
everything was great
Stayed 1 night in Mar 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Ingrid

Stayed 2 nights in Feb 2025

8/10 Good

Cassidy, APO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The house was cute, with a nice courtyard and rooftop terrace to look at the volcanoes. Check-in was a little hectic since a bus load of tourists had arrived at the same time. This seems to be the standard guest at this hotel, and only they have access to meals at the hotel. In the morning, one of the tour leaders was screaming through the hotel that breakfast was ready, at 6:30... We and another regular guest complained about that. If we had wanted noise, we would have chosen a party hotel. Our room also did not include a closet to store out bags and clothes, so we had to leave them on the floor. There is no hair dryer in the hotel, and we asked twice to make sure. There is no parking in the hotel, and the place across the street is $25 for 12 hours. Before we could leave, the staff went to the room and inspected the mini bar, inspected the sheets for stains, and generally acted like we didn't have a credit card on file. We wouldn't stay here again, as there are many hotels in town to choose from.
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I flew solo for a wedding and booked this hotel for 3 nights. I loved it. Staff was great, they helped me book transportation from the airport to the hotel from a third party. I was able to check in early. The hotel is within walking distance to all shops and restaurants. The rooms were clean. The noise level was good.
Stayed 3 nights in Feb 2025

6/10 Okay

Carol, Zirconia

Clean and staff friendly but lacking some simple amenities like drinking glasses, luggage rack and desk. Just a nightstand. Had to put suitcases on floor or the other unused bed.
Stayed 1 night in Feb 2025

6/10 Okay

Jane

Liked: Cleanliness, staff & service
It was a good hotel for the price, just nothing special, very basic room. The mattress was hard as a rock. The location wasn’t bad but was a little on the outskirts of the city (but the city is small so not far). It was good just nothing special, wouldn’t refuse to stay again but would probably try somewhere else first.
Stayed 6 nights in Feb 2025

8/10 Good

Joette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff clean room. No breakfast or perks. No washcloths. Hotel still in process. Constuction going on all day.
Stayed 2 nights in Feb 2025

10/10 Excellent

vilder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2025

4/10 Poor

Lydia

Stayed 1 night in Jan 2025