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Hotel Cacique Real

3.0 star property

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Photo gallery for Hotel Cacique Real

Hallway
Room, 1 Queen Bed | Individually decorated, individually furnished, desk, blackout drapes
Hot stone massages, deep-tissue massages, Swedish massages
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
Calle del Espíritu Santo #42, Antigua Guatemala
  • Central Park
    ‪10 min walk‬
  • Antigua Guatemala Cathedral
    ‪12 min walk‬
  • Casa Santo Domingo Museum
    ‪3 min drive‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪75 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Individually decorated, individually furnished, desk, blackout drapes

Room, 1 Queen Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds | Individually decorated, individually furnished, desk, blackout drapes

Quadruple Room, 2 Double Beds

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room, 2 Queen Beds

Quadruple Room, 2 Queen Beds | Individually decorated, individually furnished, desk, blackout drapes

Quadruple Room, 2 Queen Beds

  • 237 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Individually decorated, individually furnished, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Cacique Real

3-star Antigua Guatemala hotel close to Central Park
A rooftop terrace, spa services, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include dry cleaning, laundry facilities, and tour/ticket assistance.
Hotel Cacique Real offers 18 accommodations, which are accessible via exterior corridors and feature complimentary toiletries and portable fans. Each accommodation is individually furnished and decorated. 32-inch Smart televisions come with cable channels and Netflix. Bathrooms include showers.

This Antigua Guatemala hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.
Hotel Cacique Real features a rooftop terrace, spa services, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Colonial hotel also offers a garden, a picnic area, and concierge services. A total renovation of this property was completed in January 2023.

Hotel Cacique Real is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 1.2 miles
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Colonial architecture
  • Locally-owned and organized tours and activities
  • Renovated entire property - January 2023
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

More

  • Access via exterior corridors
  • Desk
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 5 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 50 per person (one-way)
  • Airport shuttle fee per child: USD 50 (one-way), (from 2 to 12 years old)
  • Rollaway bed fee: USD 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Property Registration Number 7395695-3

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Cacique Real Hotel
Hotel Cacique Real La Merced
Hotel Cacique Real Antigua Guatemala
Hotel Cacique Real Hotel Antigua Guatemala

Hotel Cacique Real Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 80 out of 127 reviews
Rating 8 - Good. 29 out of 127 reviews
Rating 6 - Okay. 11 out of 127 reviews
Rating 4 - Poor. 6 out of 127 reviews
Rating 2 - Terrible. 1 out of 127 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie, Silver Spring M

Stayed 2 nights in Dec 2024

10/10 Excellent

Jay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in a quiet part of town. The staff was very helpful, considerate and friendly. Clean rooms, beautiful courtyard and excellent breakfast.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, very quiet, clean and comfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
We like this hotel. Friendly staff.
Stayed 2 nights in Dec 2024

6/10 Okay

Ingrid

Traveled with family
Disliked: Property conditions & facilities
I did not like the location
Stayed 1 night in Dec 2024

4/10 Poor

Francisco Javier

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Its expensive compared to other hotels in antigua that are way more luxurious & with AC.
Stayed 1 night in Dec 2024

10/10 Excellent

Grace

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and quite informative. All the places they recommended were fantastic. The hotel is lovely, not too far from the main square, and walkable to lots of places. My room was clean, lovely, and spacious.
Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Nov 2024

10/10 Excellent

manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is super nice. The staff are amazing. Not too far from the center of town. I really enjoyed my stay as much as to extend it for two additional days.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary Jo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was remarkable and so helpful. Thanks for a great visit.
Stayed 2 nights in Nov 2024

10/10 Excellent

Glennie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and polite. Good breakfast.
Stayed 2 nights in Nov 2024

8/10 Good

H.D.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was extremely charming and well maintained. The staff were very attentive, friendly and accommodating.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeremiah

Stayed 3 nights in Nov 2024

8/10 Good

Margaret

Stayed 2 nights in Nov 2024

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super friendly. About a 15 minute walk to the central of Antigua
Stayed 2 nights in Nov 2024

8/10 Good

Cathy

Stayed 2 nights in Nov 2024

10/10 Excellent

Ana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient, nice, had no issues. The staff was very friendly. They had one free laundry service per room. It was close to the main square. Everything was within walking distance.
Stayed 8 nights in Oct 2024

8/10 Good

caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Great little place to syat
Stayed 2 nights in Oct 2024

10/10 Excellent

caleb

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great little place near the city center of Antigua
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Stayed 5 nights in Aug 2024

10/10 Excellent

Christelle

Stayed 2 nights in Aug 2024

10/10 Excellent

Elías

Stayed 4 nights in Aug 2024

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La amabilidad del personal; amplitud de las habitaciones lo mejor; no tener estacionamiento cerca no me gusto
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
We enjoyed our stay here! The courtyard was nice, the staff was incredibly helpful and pleasant, and the location was close enough to walk to all of the restaurants and city center. The only complaints we had was that the showers took 10min to warm up and the positioning of our room allowed us to hear all of the street traffic, which was pretty noisy. Overall though, this hotel was worth the value.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jonathan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little hotel. Welcoming and friendly staff. Nice inclusive breakfast during our stay. Quiet and relaxing. Quick and easy walk to the center of Antigua. Would recommend to any couple looking to stay for a few nights.
Stayed 3 nights in Aug 2024