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Hotel Panchoy

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Panchoy

Exterior
Terrace/patio
Comfort Double Room, Mountain View | Terrace/patio
Hallway
View from property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
  • Room service
  • Breakfast available
  • Pet friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1ra Avenida Norte #5A, Antigua Guatemala, Sacatepequez, 3001
  • Casa Santo Domingo Museum
    4 min walk
  • House of the Giants
    4 min walk
  • Santa Clara Convent
    5 min walk
  • Guatemala City (GUA-La Aurora Intl.)
    69 min drive

Room options

View all photos for Comfort Triple Room, Multiple Beds, Mountain View

Comfort Triple Room, Multiple Beds, Mountain View | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Comfort Triple Room, Multiple Beds, Mountain View

  • 269 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Comfort Double Room, Mountain View

Comfort Double Room, Mountain View | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Comfort Double Room, Mountain View

  • 215 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Double Beds OR 2 Double Beds and 1 Twin Bed

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About this property

Hotel Panchoy

3-star hotel in Historic Center
A snack bar/deli, coffee/tea in a common area, and spa services are available at this hotel. WiFi in public areas is free. Additionally, a microwave in a common area, a refrigerator in a common area, and concierge services are onsite. Change of towels is available on request.
Hotel Panchoy offers 28 accommodations with minibars and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate dining areas and include desks. Tempur-Pedic beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and first-run movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
The hotel offers a snack bar/deli. Wireless Internet access is complimentary. For a surcharge, the property provides an area shuttle within 1 kilometers and an airport shuttle (available 24 hours). This Colonial hotel also offers spa services, a terrace, and a vending machine. A total renovation of this property was completed in May 2021.

Hotel Panchoy has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 10 per night); reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 1 km
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 7 for adults and USD 6 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • No elevator
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1965
  • Colonial architecture
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • First-run movies

Food and drink

  • Champagne service
  • Cookware, dishware, and utensils
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7 for adults and USD 6 for children
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 10 per night (1312 ft away)
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

HOTEL PANCHOY Antigua Guatemala
PANCHOY Antigua Guatemala
PANCHOY
Hotel Panchoy Hotel
Hotel Panchoy Antigua Guatemala
Hotel Panchoy Hotel Antigua Guatemala

Hotel Panchoy Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 94 out of 194 reviews" "
Rating 8 - Good. 57 out of 194 reviews" "
Rating 6 - Okay. 22 out of 194 reviews" "
Rating 4 - Poor. 12 out of 194 reviews" "
Rating 2 - Terrible. 9 out of 194 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Erika Barr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really helpful. Great location and the rooms were clean and comfortable
Stayed 4 nights in Aug 2024

8/10 Good

Gilma, winnipeg

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Gilma, winnipeg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was comfortable enough for a night or two. However there is no parking on the property and nearby parking has an additional cost. The tv also didnt work.
Stayed 1 night in Aug 2024

8/10 Good

Cindy

Stayed 1 night in Aug 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable place in Antigua
Comfortable accommodation about 3 or 4 blocks from the central square of Antigua. Area felt safe, and they offer free coffee and hot water in the hall. The hall is like a covered courtyard and nice to sit and relax in. Reception is quick to answer questions and help if you need it.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ernesto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No parking
Stayed 5 nights in Jul 2024

10/10 Excellent

Ernesto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful
Stayed 3 nights in Jul 2024

8/10 Good

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property for large groups. Safe area with many eating options nearby. Walkable to the center of town.
Stayed 1 night in Jun 2024

2/10 Terrible

Willie

Liked: Cleanliness
Disliked: Staff & service
The customer service is very rude. They are very scammy.
Stayed 1 night in Jun 2024

10/10 Excellent

Paula Coto, Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 2 nights in Jun 2024

6/10 Okay

Yahaira

Stayed 2 nights in Jun 2024

10/10 Excellent

Colin, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place large room. Outdoor space friendly staff always available
Stayed 1 night in May 2024

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 2 nights in May 2024

10/10 Excellent

luiggi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

6/10 Okay

Pamela

Traveled with group
Liked: Cleanliness, staff & service
The property is in a great location. Our check-in was late since our room wasn't ready, but other than that everything was ok.
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the people were really nice and friendly. What I didn’t like is s that they didn’t have a restaurant
Stayed 2 nights in Apr 2024

10/10 Excellent

Eddie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

Henry

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Great location, great water pressure, great staff and a sister hotel has a lovely pool for just $5 USD. I would recommend.
Stayed 3 nights in Mar 2024

10/10 Excellent

Terrance

Stayed 2 nights in Mar 2024

10/10 Excellent

Maria

Stayed 2 nights in Mar 2024

6/10 Okay

candace

Traveled with family
Liked: Cleanliness
Just a big room
Very cute hotel, but the walls are super thin. The hotel has quiet hours, but the neighborhood does not. The parties last through the night. Also, the amenities listed for the hotel, like breakfast and spa, are NOT AT THE HOTEL, they are across town. It was all rather disappointing.
Stayed 2 nights in Mar 2024

6/10 Okay

MARIA

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2024

4/10 Poor

ARLENE

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The furniture at the room was dirty as well as the carpet.
Stayed 1 night in Feb 2024

10/10 Excellent

young suh, Anaheim

Stayed 1 night in Jan 2024

10/10 Excellent

Diego

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect, the property is beautiful, found parking close and easy and was perfectly close to all the sites in Antigua. We walked everywhere and the view to the volcano was so beautiful.
Stayed 2 nights in Jan 2024