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Casa Faustina Boutique Hotel

4.0 star property

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Photo gallery for Casa Faustina Boutique Hotel

1 bedroom, in-room safe, desk, iron/ironing board
Garden
Garden view
Lobby
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Pet friendly
  • Parking included
  • Spa
  • Air conditioning
  • Housekeeping

Explore the area

Map
Calle Princial Colonia El Virrey No. 32, Antigua Guatemala, Sacatepequez, 3001
  • Casa Santo Domingo Museum
    ‪8 min walk‬
  • Central Park
    ‪14 min walk‬
  • Antigua Guatemala Cathedral
    ‪16 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪39 min drive‬

Room options

View all photos for Family Suite, Multiple Beds, Private Bathroom, Garden Area

Family Suite, Multiple Beds, Private Bathroom, Garden Area | 1 bedroom, in-room safe, desk, iron/ironing board

Family Suite, Multiple Beds, Private Bathroom, Garden Area

  • 161 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Family Studio Suite, 3 Bedrooms

Family Studio Suite, 3 Bedrooms | 1 bedroom, in-room safe, desk, iron/ironing board

Family Studio Suite, 3 Bedrooms

  • Sleeps 6
  • 1 Large Twin Bed, 1 Queen Bed and 1 King Bed

View all photos for Double Room Single Use

Double Room Single Use | 1 bedroom, in-room safe, desk, iron/ironing board

Double Room Single Use

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite, 1 Bedroom, Private Bathroom, Garden Area

Luxury Suite, 1 Bedroom, Private Bathroom, Garden Area | 1 bedroom, in-room safe, desk, iron/ironing board

Luxury Suite, 1 Bedroom, Private Bathroom, Garden Area

  • 108 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Casa Faustina Boutique Hotel

4-star Antigua Guatemala hotel walkable to Casa Santo Domingo Museum
This smoke-free hotel features a full-service spa, a restaurant, and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, coffee/tea in a common area, and spa services.
Casa Faustina Boutique Hotel offers 16 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Antigua Guatemala hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna.
Casa Faustina SPA has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Casa Faustina Boutique Hotel features a full-service spa and a sauna. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. This Colonial hotel also offers a rooftop terrace, spa services, and tour/ticket assistance. Concierge services and wedding services can be provided. Onsite uncovered self parking is complimentary.

Casa Faustina Boutique Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Casa Faustina Boutique Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: GTQ 85 to 95 for adults and GTQ 85 to 95 for children
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • In-room babysitting (surcharge)
  • Separate bedroom

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Colonial architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Portable fan
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GTQ 200 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 20 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GTQ 85 to 95 for adults, and GTQ 85 to 95 for children
  • Airport shuttle fee: GTQ 800 per person
  • Airport shuttle fee per child: GTQ 800 (up to 12 years old)
  • Pet fee: GTQ 200 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Casa Faustina Boutique Hotel Antigua Guatemala
Casa Faustina Boutique Antigua Guatemala
Casa Faustina Boutique
Casa Faustina Antigua Guatema
Casa Faustina Boutique
Casa Faustina Boutique Hotel Hotel
Casa Faustina Boutique Hotel Antigua Guatemala
Casa Faustina Boutique Hotel Hotel Antigua Guatemala

Casa Faustina Boutique Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 57 out of 83 reviews
Rating 8 - Good. 11 out of 83 reviews
Rating 6 - Okay. 5 out of 83 reviews
Rating 4 - Poor. 5 out of 83 reviews
Rating 2 - Terrible. 5 out of 83 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love it
Stayed 1 night in Mar 2025

8/10 Good

Fredy, Guatemala

Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Breakfast late, no laundry service, main gate closed after midnight. If you need to go out, you must phone someone to help you. Response is not fast as you need it.
Stayed 14 nights in Feb 2025

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, the hotel is nice and clean, the service is excellent.
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so lovely and friendly. The atmosphere of the hotel is so relaxing. I sleep well in my room and the bed was so comfortable. Thank you for an awesome stay. When I’m back in town I’ll be back. Definitely a high recommendation.
Stayed 5 nights in Feb 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service

The hotel had amazing service, they even gave us a complimentary bottle of wine in our room.
Stayed 2 nights in Jan 2025

2/10 Terrible

Sammy-Joe

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
At first this hotel was starting to look like we did a great job of booking it. Everything was ok until 500usd went missing. My cousin left her purse with the cash that she wasn’t using. Her room didn’t have any safe. She left her purse under her pillow from the first day we got there thinking it would be secure. The first day we headed out, the hotel ask if we wanted house keeping. I said yes because that’s what I always do when I go on vacation. She mentioned that her money was left in her purse and she was a bit worried. Anyways we got back in after a long day she checked the purse and her money was there. So now she felt a little bit better leaving her stuff. Big mistake! This time she put her purse in her belongings. Sunday for some reason she check and all the money was gone. We looked everywhere, still no money. She never left the room with that purse mainly because she had Guatemalan currency with her when we were going out. We told the hotel manager immediately, the morning we were leaving she came and look through the room as if that would have helped anyways still no money. The hotel manager offered NO form of compensation at all! They did absolutely nothing to assist us we know people lie about stuff like this so it’s really our word against house keeping. But come on, they could have taken off a night or two, or even offer us a complimentary stay if we ever came back. They could have done something! She just left and didn’t care about her guest experience.

10/10 Excellent

Grace

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This boutique hotel was small and intimate. My family loved it. Thank you Casa Faustina.
Stayed 1 night in Oct 2024

10/10 Excellent

Rolando

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

sergio

Stayed 1 night in Sep 2024

10/10 Excellent

Carolina Maria Restrepo

Stayed 3 nights in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mario

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Mario

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent property, lovely hotel. Excelent service
Stayed 1 night in Aug 2024

10/10 Excellent

Víctor, Dodge city

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Armando

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible location and service!
Stayed 2 nights in Jul 2024

10/10 Excellent

Alexandra B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

José

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel, the rooms are very nice and clean and the staff is great! A very good hotel if you are bringing pets.
Stayed 1 night in Jun 2024

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Van

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I reserve a room for two, one person checked in without problems the second person arrived and the hotel was closed, they locked in everything and the first person was not able to go out, we have to pay another hotel for the second person
Stayed 2 nights in Apr 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Van

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 2 nights in Apr 2024

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like all the room it was very clean Also you can have a peacefull moment. All was good
Stayed 1 night in Apr 2024

10/10 Excellent

Jayron

Stayed 1 night in Mar 2024