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Overview of Zenitude Hôtel-Résidences Les Hauts d'Annecy

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Desk, free WiFi, wheelchair access
Fridge, microwave, stovetop, coffee/tea maker
Desk, free WiFi, wheelchair access
Desk, free WiFi, wheelchair access

3.6/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Laundry
  • Free WiFi
  • Pet Friendly
  • Kitchen
  • Breakfast Available
  • Parking Available

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • 24-hour vacancy between guest stays

Explore the area

    Popular LocationAnnecy Castle11 min drive
    Popular LocationBasilique de la Visitation12 min drive
    Popular LocationPalais de l Ile12 min drive
    AirportGeneva (GVA-Cointrin Intl.)47 min drive

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About this area

Annecy

Located in Annecy, Zenitude Hôtel-Résidences Les Hauts d'Annecy is in the city center. Musee-Chateau and Théâtre Bonlieu are cultural highlights, and some of the area's attractions include Station Roller and Les Passagers du Vent. Jardins Secrets and Tactiq Aventure are also worth visiting.
Popular Location

What's nearby

  • Church of St. Francis - 10 min drive
  • Notre-Dame-de-Liesse Church - 11 min drive
  • Annecy Castle - 11 min drive
  • Basilique de la Visitation - 12 min drive
  • Palais de l Ile - 12 min drive

Getting around

  • Annecy Station - 3 min drive
  • AirportCointrin Intl. Airport (GVA) - 47 min drive

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Zenitude Hôtel-Résidences Les Hauts d'Annecy

Self parking, laundry facilities, and a 24-hour front desk are available at this smoke-free residence. WiFi in public areas is free. All 150 rooms have flat-screen TVs with digital channels and feature kitchenettes with refrigerators, stovetops, and microwaves. Free WiFi, coffee makers, and showers are among the other amenities available to guests.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Sanitary Protocol (UNPLV - France)

Social distancing

Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Self parking: EUR 5.00 per day
  • Accessible parking

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 9.00 for adults and EUR 4.50 for children

Bathrooms

  • Shower
  • Hair dryer (on request)

Entertainment

  • Flat-screen TV with digital service

Laundry

  • Laundry facilities

Work spaces

  • Desk

Pet friendly

  • EUR 5.00 per pet per night
  • 1 per room

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Phone
  • 24-hour front desk

Location highlights

  • In the city center

General

  • 150 rooms

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 5.00 per pet, per night
1 per room
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 9.00 for adults and EUR 4.50 for children (approximately)
  • Self parking fee: EUR 5.00 per day
  • Pet fee: EUR 5.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
3.6
Good
5 - Excellent
60
4 - Good
109
3 - Okay
51
2 - Poor
29
1 - Terrible
15

3.6/5

Cleanliness

3.7/5

Staff & service

3.4/5

Amenities

3.5/5

Property conditions & facilities

3/5 Okay

Traveled with family
Happy face iconLiked: Cleanliness
Stayed 1 night in Aug 2020

1/5 Terrible

Traveled with partner
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
This is more like a student Hostel than a Hotel. The room was very bare and plain, no headboard, pictures etc., bathroom was ok, kitchenette basic. I would not recommend anyone to stay here.
Stayed 4 nights in Sep 2019

1/5 Terrible

Traveled with family
Sad face IconDisliked: Staff & service, property conditions & facilities, room comfort
The reception person was unhelpful and rude Place was dirty Inconvenient No restaurants around
Stayed 2 nights in Aug 2019

2/5 Poor

Traveled with family
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
Hard to locate Not very clean reception terrible Not agood location No amenities No returants around it
Stayed 2 nights in Aug 2019

2/5 Poor

Traveled with family
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
This is more like a mediocre hostel than a hotel. No ac in the rooms, extra charge for fans and parking even though the gate was broken so lot was not secure. Our last room had holes in the walls, was dirty and my grandchild had to sleep on cushions on the floor because the pullout couch had springs that protruded through the mattress. Wallpaper was ripped away from walls and breakfast was just adequate.
Stayed 1 night in Jul 2019
LEFT_FULLBLEED_ONE_HALF

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