Zenitude Hôtel - Résidences Les Hauts d'Annecy

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zenitude Hôtel - Résidences Les Hauts d'Annecy

View from property
Front of property - evening/night
Double Studio | Desk, soundproofing, bed sheets, wheelchair access
Studio, 2 Twin Beds | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Apartment, 1 Bedroom | Living area | Flat-screen TV

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Pet friendly
    Pet friendly
  • Free WiFi
    Free WiFi
  • Breakfast available
    Breakfast available

Explore the area

Map
16, Rue du Champ de la Taillée, Annecy, 74600
  • Musée-Château
    4 min drive
  • Annecy Castle
    4 min drive
  • Centre Commercial Courier
    6 min drive
  • Annecy (NCY-Annecy - Haute-Savoie)
    9 min drive

Room options

Apartment, 1 Bedroom

  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Trundle Bed

Double Studio

  • 204 sq ft
  • Studio
  • Sleeps 2
  • 1 Double Bed

Apartment, 2 Bedrooms (6 personnes)

  • 581 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Trundle Bed

Studio, 2 Twin Beds

  • 204 sq ft
  • Studio
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Zenitude Hôtel - Résidences Les Hauts d'Annecy

3-star Annecy aparthotel close to Lake Annecy
Self parking, laundry facilities, and free WiFi in public areas are available at this smoke-free aparthotel. Each apartment provides a flat-screen TV with digital channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Other amenities that guests will find include a coffee/tea maker and an electric kettle. Housekeeping is not available.
Zenitude Hôtel - Résidences Les Hauts d'Annecy offers 150 accommodations with coffee/tea makers. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include showers. Flat-screen televisions come with digital channels.

Zenitude Hôtel - Résidences Les Hauts d'Annecy features laundry facilities and an elevator. Wireless Internet access is complimentary. Onsite parking is available (surcharge), along with a car charging station.

Zenitude Hôtel - Résidences Les Hauts d'Annecy is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 3 per night)
  • Wheelchair-accessible parking available

Family friendly

  • Children's dinnerware

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12.90 for adults and EUR 6 for children

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Outdoor furniture

Laundry

  • Laundry facilities

Work spaces

  • Coworking space
  • Desk

Comfort

  • Heating

Pets

  • Pet friendly
  • One pet total
  • Fee: EUR 5 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Limited-hour front desk
  • Luggage storage
  • No housekeeping service

Location highlights

  • In the city center

Things to do

  • Bicycle parking

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 150 units
  • At least 80% of food locally-sourced
  • Bicycle parking
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Electric car charging station
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Recycling
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 5.00 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per stay
  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12.90 for adults and EUR 6 for children
  • Covered self parking fee: EUR 3 per night
  • Pet fee: EUR 5.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Zenitude Hôtel-Résidences Hauts d'Annecy House
Appart Annecy Seynod
Zenitude Hôtel-Résidences Hauts d'Annecy
Appart Hotel Annecy Seynod
Zenitude Hôtel Résidences Les Hauts d'Annecy
Zenitude Hôtel Résidences Les Hauts d'Annecy
Zenitude Hôtel - Résidences Les Hauts d'Annecy Annecy
Zenitude Hôtel - Résidences Les Hauts d'Annecy Aparthotel
Zenitude Hôtel - Résidences Les Hauts d'Annecy Aparthotel Annecy

Zenitude Hôtel - Résidences Les Hauts d'Annecy Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 147 out of 516 reviews" "
Rating 8 - Good. 227 out of 516 reviews" "
Rating 6 - Okay. 79 out of 516 reviews" "
Rating 4 - Poor. 38 out of 516 reviews" "
Rating 2 - Terrible. 25 out of 516 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Samuel

Stayed 1 night in Jul 2024

6/10 Okay

Sarah

Traveled with family
They couldn’t find it it reservation when we first arrived. Eventually I told them it was through Expedia and they were able to find it, but it was confusing. The apartment was spacious and beds were good.
Stayed 1 night in Jul 2024

8/10 Good

Marinda

Traveled with group
Liked: Cleanliness
A little crowded for 4 adults
We were 2 Couples traveling together .. we saw the photos on hotels.com, and it look as if both rooms were seperate with a bathroom in the hallway... this was not the case... the bathroom is ensuite with the bedroom, so the couple in livingroom had to walk through the bedroom to get to bathroom... this was not good. PLEASE .. in description of your apartment... call this an en suite bathroom.. or make the photos more reliable...then we would have known and not booked it, or booked 2 rooms...
Stayed 1 night in Jun 2024

2/10 Terrible

RALDA

Traveled with group
Disliked: Room comfort
Stayed 3 nights in May 2024

8/10 Good

Masoome

Traveled with family
Liked: Cleanliness
Clean,safe,quiet.
Stayed 2 nights in Jun 2024

2/10 Terrible

Ariane

Disliked: Cleanliness, amenities, property conditions & facilities
Good: quiet Bad. Its like a college dorm in a parking lot. Tired and needs to be blown up and redone. Sheer curtains only where everyone can look in. Brown and yellow decor like the sixties. Large place outside with just conctrete and cars. with not one seat to sit outside. Nowhere. The bathroom and kitchen was disgusting. Old and dirty.
Stayed 2 nights in Dec 2023

10/10 Excellent

Rocio

Stayed 1 night in Oct 2023

10/10 Excellent

Denise, Los Gatos

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was a bit far for Annecy Film festival, but bus was very close and ran frequently. Staff were helpful and room was very comfortable. Nice to have kitchen. Parking was small extra charge per day.

10/10 Excellent

Christine, Perth

Traveled with group
Liked: Cleanliness, amenities
Very friendly staff, able to check in early was great. Secure parking. Very clean and comfortable room even though on the small size.
Stayed 2 nights in Jul 2023

10/10 Excellent

Michele

Stayed 1 night in Jun 2023

8/10 Good

KAYO

Stayed 5 nights in Jun 2023

8/10 Good

LINDA

Not my type of hotel
Stayed 1 night in Mar 2023

10/10 Excellent

AMR

Stayed 1 night in Mar 2023

10/10 Excellent

Santiago

Liked: Cleanliness, amenities, property conditions & facilities
Amazing for the price, with the little kitchen you have all you would ever need!
Stayed 2 nights in Oct 2022

4/10 Poor

Laurent

Traveled with family
Liked: Cleanliness
Pas top!
Le studio était propre et bien équipé. L’hôtel n’est pas climatisé donc il fait très chaud dans la chambre en ce moment. Obligé de dormir avec la fenêtre ouverte. Le problème c’est que la résidence loue des des studios long terme à des ouvriers de l’est qui chaque soir se retrouve tardivement dans le parking, boivent et parlent fort. Personne ne leur dit rien malheureusement! Personnel peu attentif!
Stayed 3 nights in Aug 2022

4/10 Poor

Laurent

Traveled with group
Liked: Cleanliness, room comfort
Not that Zen! Staff training required!
Group of friends staying over for a 3 days seminar in town, we chose this residence for its location and mix of inventory in apartments. The studios are of a good set up. The bathroom and shower is spacious. The mattresses and linen of good quality. The kitchenette is well equipped and allows one to cook with all equipment provided. You can also order food and drinks at the reception. The set up of 14 series is a bit awkward for a twin with a wall separation, Not the best for a couple but ok for friends. Unfortunately the receptionist was not able to do a room change as the hotel was full. The hotel has no AC and the room was extremely hot. We got to know from other friends staying with our group that we could borrow fans with a 20 euro deposit for each piece. The residence welcomes short and long term residents. It kind be very noisy with some neighbors especially during weekends. Try to avoid rooms facing the outdoor car park. Overall the stay was not bad. Unfortunately I had a very bad interaction with the check out receptionist, Despite the fact that I had informed the hotel of a change in one of my booking. I was overcharged. When I tried to discuss with the employee, she was very stubborn, unpolite and unprofessional with me and did not solve the issue. Staff is overall not well trained and unprofessional. understand that Horeca in France is going through challenges but there is no reason that the customer being treated this way. Unacceptable. Will not return.
Stayed 3 nights in Aug 2022

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Lukasz

Liked: Cleanliness, room comfort
Positive impressions only
Great clean place to stay for couple. Hotel was clean good location and friendly staff.
Stayed 1 night in Jun 2021

2/10 Terrible

bibi

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
No place for a family
The one bedroom was too small that we didn’t have enough place to put our luggage and open them. The main area was also very small with a broken sofa bed. There was no air conditioner and not much circulation. It was hell warm. Not even a decent view. The room that they checked us in for 3 adults and one kid, was barely enough for a couple
Stayed 1 night in Sep 2020

6/10 Okay

Jeff

Traveled with family
Liked: Cleanliness
Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is more like a student Hostel than a Hotel. The room was very bare and plain, no headboard, pictures etc., bathroom was ok, kitchenette basic. I would not recommend anyone to stay here.
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in Sep 2019

2/10 Terrible

James S

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
The reception person was unhelpful and rude Place was dirty Inconvenient No restaurants around
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hard to locate Not very clean reception terrible Not agood location No amenities No returants around it
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This is more like a mediocre hostel than a hotel. No ac in the rooms, extra charge for fans and parking even though the gate was broken so lot was not secure. Our last room had holes in the walls, was dirty and my grandchild had to sleep on cushions on the floor because the pullout couch had springs that protruded through the mattress. Wallpaper was ripped away from walls and breakfast was just adequate.
Stayed 1 night in Jul 2019