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Hôtel du Palais de l'Isle

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel du Palais de l'Isle

Suite Empereur | Balcony view
Lake
Front of property - evening/night
View from property
Restaurant

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Breakfast available
  • Air conditioning

Explore the area

Map
13 Rue Perriere, Annecy, Haute-savoie, 74000
  • Prison d'Annecy
    1 min walk
  • Church of St. Francis
    1 min walk
  • Lake Annecy
    1 min walk
  • Annecy (NCY-Annecy - Haute-Savoie)
    12 min drive

Room options

View all photos for Premium Twin Room

Premium Twin Room | In-room safe, free WiFi, bed sheets

Premium Twin Room

  • 215 sq ft
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | In-room safe, free WiFi, bed sheets

Standard Room

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite Duc

Suite Duc | In-room safe, free WiFi, bed sheets

Suite Duc

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Signature Double Room

Signature Double Room | In-room safe, free WiFi, bed sheets

Signature Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Room "Charme" with Twin beds

Room "Charme" with Twin beds | In-room safe, free WiFi, bed sheets

Room "Charme" with Twin beds

  • 172 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room, 1 Twin Bed

Single Room, 1 Twin Bed | In-room safe, free WiFi, bed sheets

Single Room, 1 Twin Bed

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room "Charme" with Double bed

Room "Charme" with Double bed | In-room safe, free WiFi, bed sheets

Room "Charme" with Double bed

  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room | In-room safe, free WiFi, bed sheets

Economy Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room | In-room safe, free WiFi, bed sheets

Premium Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite Empereur

Suite Empereur | In-room safe, free WiFi, bed sheets

Suite Empereur

  • 409 sq ft
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, free WiFi, bed sheets

Family Room

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Queen Sofa Bed

Similar properties

Exterior

Campanile Annecy Centre - Gare

Pet friendly
Free WiFi
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (784)
The price is $89
per night
$101 total
includes taxes & fees
Dec 11 - Dec 12
Campanile Annecy Centre - Gare

About this property

Hôtel du Palais de l'Isle

3-star hotel in Annecy Old Town
This smoke-free hotel features a bar/lounge, a snack bar/deli, and concierge services. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and tour/ticket assistance.
Hôtel du Palais de l'Isle offers 34 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with satellite channels. This Annecy hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Annecy hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

Hôtel du Palais de l'Isle is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 9 for children
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator (28 inch wide door)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 11 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 9 for children
  • Pet fee: EUR 11 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

du Palais de l'Isle
du Palais de l'Isle Annecy
Hôtel du Palais de l'Isle
Hôtel du Palais de l'Isle Annecy
Hôtel Palais l'Isle Annecy
Hôtel Palais l'Isle
Palais l'Isle Annecy
Palais l'Isle
Du Palais De L'isle Annecy
Hôtel du Palais de l'Isle Hotel
Hôtel du Palais de l'Isle Annecy
Hôtel du Palais de l'Isle Hotel Annecy

Hôtel du Palais de l'Isle Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 224 out of 500 reviews" "
Rating 8 - Good. 190 out of 500 reviews" "
Rating 6 - Okay. 58 out of 500 reviews" "
Rating 4 - Poor. 16 out of 500 reviews" "
Rating 2 - Terrible. 12 out of 500 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Katrin

Traveled with partner
Liked: Cleanliness, staff & service
The hotel was quite nice and our room on the top floor had a great view of the bustling street below. As in many historic areas in Europe, our room was small though adequate, made smaller yet by the slanted ceiling under the roof. Plan your stay well by packing a small overnight bag as you will have to carry it in from the garage. Steep streets.
Stayed 1 night in Aug 2024

10/10 Excellent

Nickie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff was absolutely outstanding. Our family suite was spacious and comfortable for family of 4 with 2 teenagers. Was pleasantly surprised how quiet it was when windows are closed given we’re at the heart of the pedestrian village. Breakfast was very good and staff are amazing. Look no further just book this place you will have an enjoyable experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
8/10
Really good stay overall, very clean, smells nice and easy to find. Only issue we had is that we got woken up to a fire alarm coming from our room. Understandably a lady knocked on our door asking if we had smoked to which we said no. It was very obvious we had just woke up since being in our underwear and I was still in bed. She rushed off which is understand but we had no update or apology for what had happened since we had been interrupted in our underwear. However over all stay was very pleasant. 24/7 receptionist, right in the center, everything is walkable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great hotel, great location
Stayed 2 nights in Aug 2024

4/10 Poor

Lynette M

Liked: Staff & service
Disliked: Cleanliness, room comfort
Don’t book through hotels.com, book directly
Last time I am booking with hotels.com. I’ll be booking directly with the hotel. I booked a premium double room (18-33m) I got a charming double room (14-17m) - like sleeping in a shoebox! No closet. The confirmation email just said ‘double room’. The hotel said I booked the smaller room. They would not provide a refund and could not provide an upgrade as they were fully booked. Hotels.com took their side.
Stayed 2 nights in Jul 2024

10/10 Excellent

Wendy

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Tres bien. Localisation parfaite
Stayed 1 night in Jul 2024

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location in Annecy
Wonderful hotel, comfortable and air conditioned which worked very well ! My husband had issues with standing to shower in a bath with angled ceiling but I was fine with it!
Stayed 1 night in Jul 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Annecy - a beautiful town
In my opinion, Annecy is the most beautiful town in France. The Old Town, the lake, the mountains and the location are spectacular. Our hotel was in a wonderful location to enjoy all the area has to offer. Such a wonderful experience. Everyone in the town was eating ice cream. It was amazing to see. The hotel was very comfortable and the staff was very friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Lynne

Stayed 3 nights in Jul 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great little hotel and excellent location. Beautiful view over the canal. Big enough room and facilities. Helpful staff. Parking discount very helpful and convenient to hotel. Substantial breakfast. Recommend.
Stayed 1 night in Jul 2024

8/10 Good

Peck

Stayed 1 night in Jul 2024

10/10 Excellent

HAFEZ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is litirally in the best area of downtown. you just open the door and you are completely in. This is very suitable for the visitors that do not matter about the quite area. but believe me, the staff and hotel cleanness is amazing.
Stayed 1 night in Jul 2024

8/10 Good

Peter

Traveled with group
Liked: Cleanliness
Right in the centre of old Annecy so has plenty of food outlets nearby. Also very close to the lake for access to the boat trips. Within walking distance of the main station though is a maze of streets but you quickly get used to them. Hotel itself is 3 star and perfectly functional although I think the decor needs a little freshening up. Rooms are small generally but probably average for a hotel inhabiting an old building in a popular European town. Elevator could be larger, or a second one installed as stairs are awkward and not to be messed about on (similar to stairs in an English castle tower). Very clean so housekeeping appears to be excellent. Breakfast (14 Euro) is perfectly adequate for a 3 star hotel.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you have followed my reviews, this is another hotel in an old building in the old part of town. We walked both ways to the trsin station but not the streets are mostly cobbles... call us both 70... but in reasonable "shape". Room is a little compact, with a remodled bath (in the last 5 years or so?). Tube shower combo. Towel rack is water heated so probably only works in winter. Again, the stellar comment is about the staff, very nice people. Breakfast was good, cereal, bread, sliced meat, cheese, eggs, fruit, GOOD Coffee, juice I woul happily stay here again. On the canel, 2 blks to the lake...
Stayed 3 nights in Jun 2024

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely convenient in the center of Old Annecy. Very clean, simple decor, but everything we needed, including a fridge in the room. Bed was very comfortable. One of the best breakfasts we've had in years of travel to Europe. Very kid- and pet-friendly. It can be noisy at night (rowdy bar-hoppers at 5 a.m.), so bear that in mind. Would definitely stay again!
Stayed 2 nights in May 2024

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Alexander

Liked: Staff & service, property conditions & facilities
Good stay but could be better
Good hotel but small room that only access was through stairs (one floor). Shower was only through a hose (not from above)
Stayed 1 night in May 2024

6/10 Okay

Lisa

Stayed 3 nights in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the center of things!
Annecy is a fairytale come true, and this centrally located little gem puts you in the middle of everything. Helpful front desk, lovely room, great tub for a soak at the end of the day. Loved our time here.
Stayed 3 nights in May 2024

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel. We find the building quickly after parking about a 5-min walk away. Small elevator, tight hallways, and a small but nice room. Right by the river and very close to the shopping area and restaurants. Some parts of the room seemed a bit rough around the edges but nicely decorated and good amenities.
Stayed 1 night in May 2024

8/10 Good

Susan

Stayed 1 night in May 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Annecy is beautiful and this hotel was right in the centre of the old town. Directions for parking were good and we got a discount from the hotel. It’s a 5 minute walk so would be difficult with lots/large bags. The room was small but met our needs and was clean and bright, bath and shower plus separate toilet in en suite. We felt very safe even though hotel is entrance is on a pedestrian street and surrounded by numerous restaurants. Staff were very efficient and spoke excellent English
Stayed 1 night in May 2024