The Kensington Hotel

3.5 star property

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Photo gallery for The Kensington Hotel

Terrace/patio
Indoor pool
Front of property - evening/night
Premium bedding, pillowtop beds, desk, laptop workspace
32-inch LED TV with cable channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
3500 South State Street, Ann Arbor, MI, 48108
  • University of Michigan
    ‪3 min walk‬
  • Briarwood Mall
    ‪3 min walk‬
  • Michigan Stadium
    ‪5 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪29 min drive‬

Room options

Room, 2 Double Beds, Accessible (Wheelchair Accessible Classic 2 Doubl)

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds (Classic 2 Double Beds NonSmoking)

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Classic King NonSmoking)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony (Elite - King with Sleeper Balcony Acc)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Wheelchair Accessible Classic King)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Wheelchair Access Roll in Shower King)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed (Executive King)

  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed (Executive Elite King with Sleeper Sof)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Balcony (Deluxe - 2 Double Beds Balcony Access)

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

The Kensington Hotel

3.5-star hotel in Bryant Pattengill West
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available.
The Kensington Hotel offers 200 accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Kensington Hotel features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 10 meeting rooms. This business-friendly hotel also offers a library, a terrace, and a vending machine. Complimentary self parking is available on site.

The Kensington Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6 AM and 11:00 AM.
Rel.ish - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 11:00 AM for a fee: USD 3 to 15 for adults and USD 3 to 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • rel.ish

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Conference center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 3.00 to 15.00 for adults, and USD 3.00 to 15.00 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Kensington Court
Kensington Court Ann Arbor
Kensington Court Hotel
Kensington Court Hotel Ann Arbor
Kensington Hotel Ann Arbor
Kensington Ann Arbor
The Kensington Court
The Kensington Hotel Hotel
The Kensington Hotel Ann Arbor
The Kensington Hotel Hotel Ann Arbor

The Kensington Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 593 out of 1000 reviews
Rating 8 - Good. 220 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

michelle, Mount Pleasant

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Pool is in need of major deep clean and renovation but it felt overall alright to swim in. Pretty good old scum line around the pool but we swam for hours and the water was clear. The sauna works great but you have to turn it on. Follow directions on it. Hot tub decent. Room and bathroom were very clean. Priced very reasonable. Breakfast portions were huge and everything breakfast should be. Salmon bagel platter and fresh fruit were excellent and above what was expected. Kids meals were very reasonably priced. Front desk was friendly. Restaurant staff was friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gregory

Liked: Staff & service

Great staff!

I have stayed here often and, while the purpose for my trip fell through and I had to cancel my reservation, the staff were warmly friendly and went to bat for me with the online agency I'd booked my reservation through, to get the charges refunded. Thanks!
Stayed 1 night in Feb 2025

10/10 Excellent

seth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice property, great value
Stayed 2 nights in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Brian, Fennville

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Kendra

Traveled with group, Business traveler
It was average
Stayed 2 nights in Feb 2025

2/10 Terrible

Faizal

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
2 star hotel at best. When you enter the hotel, the lobby is probably the best thing about the place, then you take the tiny elevator up to your floor and enter the hallway with 6.5 feet ceilings making a 6 foot tall person feel like the walls are closing in. Enter your room, and you can tell it hasn't been updated since the early 2000s. The wear and tear in the room is so evident, they try to cover it up with some cheap wallpaper and add layers of paint. The bathroom is a whole different story, the ceilings again are low, the tub, toilet and fixtures are old and dingy, and while standing in the tub your head is almost touching the low 6.5 feet ceilings. The furniture is dated, the carpet is worn and tile is chipped. The heating system is horrible, if you're sleeping closer to the window, prepare to freeze. We stayed 4 days and 3 nights, during that time we recieved turn over service once. When we returned to our room on Sunday, we were surprised to see the room hadn't been cleaned, when I called to say we didn't get service, they simply stated that they don't do service on Sunday, and if we wanted our room cleaned, we had to call before 12, "it was written in your welcome letter". This should have been explicitly stated when we checked in on Friday knowing that we were checking out on Monday. The pool is not heated, and small despite what they show in the pictures and the hotel is always busy with a lot of kids running around, and various groups checking in and out.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

6/10 Okay

Valerie

Traveled with family
The first room we had has hair In the sink and the tub was not clean. The rooms are small. The work out room had a leaking ceiling and mold throughout the pool area was noticed. The thermostat did not work and kept resetting to the previous setting. The food at the restaurant was mediocre. We were the first ones in the restaurant when it opened and our food was dry, obviously not fresh. For the price, will not be coming back to stay or eat. Disappointed.
Stayed 1 night in Feb 2025

6/10 Okay

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Jan 2025

10/10 Excellent

Heather

Stayed 1 night in Feb 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, staff very friendly and welcoming.
Stayed 1 night in Feb 2025

10/10 Excellent

Leslie

Stayed 1 night in Feb 2025

10/10 Excellent

Stacy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool area and the hotel was so nice and clean.
Stayed 3 nights in Feb 2025

6/10 Okay

Gayleen

Stayed 1 night in Feb 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely overnight stay. Right on the interstate. All the staff were very well trained and friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Najib

Stayed 2 nights in Feb 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Marvin

Stayed 1 night in Feb 2025