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Holiday Inn Express & Suites Ann Arbor - University South by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Ann Arbor - University South by IHG

Exterior
Indoor pool, open 6:00 AM to 11:00 PM, sun loungers
Exterior
Individually decorated, individually furnished, desk, laptop workspace
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
3853 RESEARCH PARK DRIVE, Ann Arbor, MI, 48108
  • University of Michigan
    ‪2 min drive‬
  • Briarwood Mall
    ‪3 min drive‬
  • Michigan Stadium
    ‪6 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪26 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

  • 298 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Individually decorated, individually furnished, desk, laptop workspace

Suite, Multiple Beds

  • 298 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Individually decorated, individually furnished, desk, laptop workspace

Standard Room

  • 248 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Roll Shwr)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Comm, Roll Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Comm)

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible (Comm)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Roll Shwr)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobil, Roll Shwr)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Comm)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

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  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.3 out of 5, Excellent, (542)
The price is $149
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$165 total
includes taxes & fees
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About this property

Holiday Inn Express & Suites Ann Arbor - University South by IHG

Hotel in Bryant Pattengill East
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room, and laundry facilities are onsite.
Holiday Inn Express & Suites Ann Arbor - University South by IHG offers 114 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Ann Arbor hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Ann Arbor - University South by IHG features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Holiday Inn Express & Suites Ann Arbor - University South by IHG is a smoke-free property.

Guests are offered a complimentary full breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free supervised activities for children
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Suites Ann Arbor University South
Holiday Inn Express Suites Ann Arbor University South by IHG

Holiday Inn Express & Suites Ann Arbor - University South by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 304 out of 506 reviews
Rating 8 - Good. 127 out of 506 reviews
Rating 6 - Okay. 37 out of 506 reviews
Rating 4 - Poor. 16 out of 506 reviews
Rating 2 - Terrible. 22 out of 506 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Armando

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, property conditions & facilities

Check in time needs improved

The actual sign in time took too long, I had to wait between 15 to 20 minutes to check-in
Stayed 1 night in Jan 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and comfortable. Staff was very friendly.
Stayed 2 nights in Jan 2025

4/10 Poor

jennifer

Traveled with family
No hot or warm water to shower. With three adults, that defeated the purpose of getting a hotel to visit our daughter. Had to use her home.
Stayed 2 nights in Jan 2025

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Stayed 1 night in Jan 2025

10/10 Excellent

Victoria

Stayed 1 night in Dec 2024

4/10 Poor

Kim

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Heed the reviews that say no hot water!!!

Beds were comfortable, but water was warm and the tub didn’t drain. So our family of 4 had no hot water, and had to stand in the dirty water left in the tub.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and comfortable! One disappointment was our room was over the pool! We could hear everything which lasted pretty late! But overall the hotel was good !
Stayed 1 night in Jan 2025

8/10 Good

George

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean. Coffee was good but cold and microwave around. Pool was clean and plenty of towels. Room was clean and tidy. Hope the breakfast is good in the morning??
Stayed 1 night in Jan 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Surprisingly clean, the lobby smelled AMAZING! The highlight of the stay way the front desk guy, William! William was a shining light, super accommodating and very friendly.
Stayed 1 night in Jan 2025

8/10 Good

Pamela

Stayed 2 nights in Jan 2025

6/10 Okay

David

Stayed 1 night in Dec 2024

8/10 Good

Ana, Westland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Caleb

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was in good order. Nothing disappointed.
Stayed 1 night in Jan 2025

10/10 Excellent

Jinmin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is above average. There are not any major issues.
Stayed 1 night in Dec 2024

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, room comfort
We enjoyed our room. We stayed 2 nights. The only problem we encountered was on the second day. After our hospital appointments we came back and our key card had been deactivated. The front desk quickly fixed it. We will be staying here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stands alone away from other noise and congestion.
Stayed 1 night in Dec 2024

4/10 Poor

Todd

Traveled with family
Liked: Amenities
I was told when I showed up to check in that I needed to contact Experian as soon as I check in because it looked like I double booked , so I called Experian and the assured me that there was only 1 reservation . But I woke up on Saturday morning to find my Credit Card was charged for the room as I was supposed to be but then there was another charge for the room taken off my Debit Card . Why would the Hotel charge me again after I checked in .
Stayed 1 night in Dec 2024

6/10 Okay

Thomas

shower water poor
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, convenient
Stayed 1 night in Dec 2024

10/10 Excellent

Zuzanna, Rochester

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and very helpful. Room was clean and updated. It was close to University of Michigan hospital which is where I needed to be. Nice and quiet. Would recommend :)
Stayed 1 night in Dec 2024

10/10 Excellent

Latrice, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024