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Mercure Angouleme Hotel de France

4.0 star property

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Photo gallery for Mercure Angouleme Hotel de France

Sports facility
Reception
Exterior
Terrace/patio
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Gym
  • 24/7 front desk
  • Room service
  • Pet friendly

Explore the area

Map
1 Place Des Halles Centrales, Angouleme, Charente, 16000
  • Château d'Angoulême
    ‪3 min walk‬
  • Central Market Hall
    ‪3 min walk‬
  • Ramparts of Angoulême
    ‪5 min walk‬
  • Angouleme (ANG-Brie - Champniers)
    ‪22 min drive‬

Room options

View all photos for Double room king size bed

Double room king size bed | Premium bedding, in-room safe, desk, blackout drapes

Double room king size bed

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed with Sofa bed

Room, 1 Double Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Privilege, Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Mercure Angouleme Hotel de France

4-star Angoulême hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Mercure Angouleme Hotel de France offers 89 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 24-cm flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Angoulême hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a business center, 11 meeting rooms, and coworking spaces.

Wireless Internet access is complimentary. Event facilities measuring 6781 square feet (630 square meters) include conference space. This eco-certified hotel also offers a fitness center, a terrace, and a garden. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mercure Angouleme Hotel de France is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Bistro Bardy - This restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
La Coupole - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 12 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 19 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bistro Bardy
  • La Coupole

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11 meeting rooms
  • 6,781 square feet of conference space
  • Business center
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (60 inch wide door)
  • Handrails in stairways (39 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 24-cm flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at noon
Early check-in subject to availability
Early check-in fee: EUR 25
Contactless check-in available
Late check-in subject to availability
Late check-in fee: EUR 25 for check-in between noon and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Covered self parking fee: EUR 12 per day
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-in fee: EUR 25 for check-in between noon and 3:00 PM
  • Late check-out fee: EUR 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Angouleme France
Mercure Angouleme France
Mercure Angouleme Hotel France
Mercure Hotel Angouleme France
Mercure Angouleme De France
Mercure Angouleme Hotel de France Hotel
Mercure Angouleme Hotel de France Angouleme
Mercure Angouleme Hotel de France Hotel Angouleme

Mercure Angouleme Hotel de France Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 185 out of 334 reviews
Rating 8 - Good. 112 out of 334 reviews
Rating 6 - Okay. 23 out of 334 reviews
Rating 4 - Poor. 10 out of 334 reviews
Rating 2 - Terrible. 4 out of 334 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rima

Liked: Amenities, property conditions & facilities
Fantastic stay, service, bed, breakfast, views and dining options. Take a taxi to the hotel. Walk is straight uphill from train! Especially if you have bags.l and it’s summertime. Mercí Mercure!
Stayed 1 night in Jul 2024

6/10 Okay

Gary

Stayed 1 night in Jun 2024

10/10 Excellent

Christian

Stayed 1 night in Jun 2024

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing from start to finish staff were so friendly nothing was a problem beds really comfy
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Great location and service
Well-located in the town center near the market and service was very good.
Stayed 1 night in Jan 2024

6/10 Okay

Rauan, addison

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location. Good restaurant. But room had not been cleaned very well before we arrived. Most of staff friendly and helpful. But, elevator to parking wasn’t working when we left and we weren’t offered any assistance with our bags.
Stayed 4 nights in Nov 2023

8/10 Good

Michael

Stayed 1 night in Nov 2023

10/10 Excellent

William

Stayed 1 night in Sep 2023

10/10 Excellent

Richard

Stayed 1 night in Jul 2023

10/10 Excellent

Malcolm

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old building, great staff, a must-visit town,
Stayed 2 nights in Aug 2023

10/10 Excellent

chris

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2023

10/10 Excellent

kay

Business traveler
loved the location. The staff was very helpful in everything. If my travels take me to the area again, I would definitely stay there again!
Stayed 1 night in Jun 2023

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

John

Stayed 1 night in Dec 2022

10/10 Excellent

Jacqueline

Stayed 1 night in Jul 2022

4/10 Poor

Harald

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Their classic/standard rooms are overpriced
The first impression when entering the hotel is great. All common areas are what you expect from a 4 star hotel. But when we got to our room it felt like we had entered a different hotel. It was like an Ibis Budget. There was not even an armchair, just a plastic thing next to the small desk. Despite plenty of space in the room. The advertised ‘city view’ was in fact a view of the backyard with the ducts and AC units of the restaurant. All of this despite paying €20 more that their own advertised rate. All in all a disappointing experience. A shame because much of the place as well as the location are excellent
Stayed 2 nights in Jul 2022

10/10 Excellent

Margot

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two courtyards were perfect for gathering with our friends and the town square area was beautiful and quaint. My grandparents had their wedding reception in one of the courtyards in 1919. First time I have actually stood there! The staff was helpful and friendly.
Stayed 1 night in Jul 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Nancy

Stayed 1 night in May 2022

8/10 Good

Nathalie

Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Très agréable séjour, avec un staff très accueillant. Nous reviendront! Merci
Stayed 6 nights in Dec 2021

8/10 Good

Rachel, Aberdeen

Traveled with family
Liked: Cleanliness, staff & service
Beautiful building in an excellent area. Decor in the communal areas is tasteful and modern but in keeping with the property. Bedroom decor is very dated but beds were comfortable. Breakfast was really good. Staff was friendly apart from guy at breakfast. Would recommend and would stay again.
Stayed 1 night in Nov 2021

8/10 Good

douglas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well Situated
An excellent place to stay when visiting Angouleme. Look forward to next time.
Stayed 3 nights in Sep 2021