3-star San Fernando hotel steps from SM City Pampanga
A restaurant, coffee/tea in a common area, and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Hotel Sogo Mexico offers 65 air-conditioned accommodations with safes. Flat-screen televisions come with cable channels. Bathrooms include showers.
This San Fernando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
The hotel offers a restaurant. Wireless Internet access is complimentary. This San Fernando hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services.
Hotel Sogo Mexico is a smoke-free property.
LE Cafe Bar & Grill - Onsite restaurant.
24-hour room service is available.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
A restaurant
Coffee and tea in common areas
Restaurants on site
LE Cafe Bar & Grill
Conveniences
24-hour front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
4 floors
Built in 2008
Smoke-free property
Room amenities
Bathroom
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
24-hour room service
More
Air conditioning
Desk
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Hotel Sogo Mexico
Sogo Mexico
Hotel Sogo Mexico Hotel
Hotel Sogo Mexico San Fernando
Sogo Mexico San Fernando
Hotel Hotel Sogo Mexico San Fernando
San Fernando Hotel Sogo Mexico Hotel
Sogo Mexico
Hotel Hotel Sogo Mexico
Hotel Sogo Mexico San Fernando
Hotel Sogo Mexico Hotel San Fernando
Hotel Sogo Mexico Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff are not the same as usual sogo you know of. Not friendly!
Kim
Stayed 1 night in Mar 2024
2/10 Terrible
Mercedita, Cape Coral
Mar 19, 2024
We traveled all the way from Florida USA, our first room didn’t have any electricity, staff was very kind to move us to another room, but it smelt like an ashtray, I was told they were going to spray the whole, so I said okay, but upon waking up the next day I was bitten by bed bugs( it was disgusting) my back was all red from bed bugs bite. So the supervisor moved us to an executive room with no extra charge, and this room had a jacuzzi and all but it has mildew all around the tub, just couldn’t wait for my 6 days stay there.
The owner of this hotel needs to a lot of renovating to their properties.
The staff though were amazingly incredible to us. They all deserved a raised.
I booked a non-smoking room, but the hotel receptionist give me a smoking room. When my arrival at the hotel , they have bo ideal about the online booking and i been waiting about half hours. I didn't get any notice about the room environment. They just simply select a room for me where the room looks like under renovation which the washroom have water on floor
Mabagal ang cashier at staff Kaya ng nag early booking Para pagdating sa hotel Wala ng hassle.. Yun sofa bed pilay pa paa Kaya nadisgrasya pa si daddy nun bumagsak sa floor sinabi namin sa staff Wala naman ginawa at di na bumalik ulit, marami din lamok sa garage at sa room bukod Dyan OK naman lahat nakakaaliw ang themes at jacuzzi very spacious din ang room..
The room was never cleaned during my stay tv didn't work power kept shorting out ended up booking into another hotel a week before due to leave and could not get refund
About an average SoGo experience. The location is great with SM, Robinsons and Sky Ranch within walking distance. Recommend for couples. One thing I did not like, I booked for 2 days, on the second day I was asked to show my confirmation number again. When I went to the front desk the same lady who saw and wrote down my confirmation from the day before had to see it and write it down again. I thought it was clear when I checked in I reserved for 2 nights.
Sogo has 24 hour checkin and the time you check in is the time you check the fallowing day. No 12noon check out time. If you check in at 2pm your check out will be 2pm.
Just stayed there to sleep since we are attending a training nearby. The hotel served its purpose for us. This hotel caters to people who spend short time hours in a hotel, so please be prepared for it. Dont expect top notch service because you get what you pay for. No complaints on our part.
hotel has many advantages
i recommend it
clean , good price , food , location , services , reputation and staff
أوصي به وبشده
نظيف , أسعار جيدة , الطعام , الموقع , الخدمات , النظافة , السمعة الجيدة وطاقم العمل
Bed was made and room was cooled just before our stay, though no toilet tissue provided, lots of kiss marks on mirror, toiletry or toothpaste stains on bathroom walls, though food was fast and edible, but had to asked four times when ordering room service as they didn't understand my Windsor English accent, but they did try and some pleasant staff..
We have been staying in this hotel since 2012 as it is the closest hotel to the family we visit in Mexico, Pampanga. Seems likely the cleanliness and overall experience is no longer acceptable for us. It is good for a short time (2 hour) visit for lovers but for people wanting to spend a day or two I would not reccomend. Noise from cleaning staff, customers, and kids. Bad odor and scent. Stairwell littered with dirty dishes and a couple of mattresses? No longer have remote for AC in room to control temperature. We always bring a blanket because they only give you a thin sheet with the AC set to 16. On or off is only option. We basically used it as luggage storage. The price is cheap but quality even less. We did not even stay a night though we booked and paid for 2 in advance on Expedia just so we would not have to wait for a room on our arrival as that had happened before.. We stayed at another hotel in San Ferando (Bendix) which cost more but was well worth it for the comfort, cleanliness, and quiet.
Rich
Stayed 2 nights in Dec 2017
6/10 Okay
Verified traveler
Sep 11, 2017
Disliked: Cleanliness, staff & service
Verified traveler
Stayed 1 night in Sep 2017
8/10 Good
Ashish
Apr 14, 2017
Liked: Staff & service
It's alright. Not the best hotel in the are but the price is just right
Hotel is close to SM Pampanga. Starbucks right across the street at the mall. Many restaurants. Also very close is Robinsons Mall with Bus station in the back.