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SpringHill Suites by Marriott Boston/Andover

3.0 star property

Choose dates to view prices

Photo gallery for SpringHill Suites by Marriott Boston/Andover

Reception
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Lobby
Property amenity
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Air conditioning
  • Parking included
  • Laundry

Explore the area

Map
550 Minuteman Rd, Andover, MA, 01810
  • Merrimack College
    ‪10 min drive‬
  • Philips Academy
    ‪11 min drive‬
  • University of Massachusetts Lowell
    ‪12 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪32 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(43 reviews)
  • 260 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Studio, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

8.8 out of 10
Excellent
(3 reviews)
  • 315 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 260 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 260 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Studio, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(48 reviews)
  • 315 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 315 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

About this property

SpringHill Suites by Marriott Boston/Andover

3-star Andover hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
SpringHill Suites by Marriott Boston/Andover offers 136 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided.

This Andover hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
SpringHill Suites by Marriott Boston/Andover features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center. This Andover hotel also offers multilingual staff, coffee/tea in a common area, and laundry facilities. Onsite uncovered self parking is complimentary.

SpringHill Suites by Marriott Boston/Andover is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007620090
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Boston/Andover
SpringHill Suites Marriott Boston/Andover
SpringHill Suites Marriott Boston/Andover Andover
SpringHill Suites Marriott Boston/Andover Hotel
SpringHill Suites Marriott Boston/Andover Hotel Andover
SpringHill Suites Marriott Boston/Andover Hotel Andover
SpringHill Suites Marriott Boston/Andover Hotel
SpringHill Suites Marriott Boston/Andover Andover
Hotel SpringHill Suites by Marriott Boston/Andover Andover
Andover SpringHill Suites by Marriott Boston/Andover Hotel
Hotel SpringHill Suites by Marriott Boston/Andover
SpringHill Suites by Marriott Boston/Andover Andover
SpringHill Suites Marriott Boston/Andover Hotel Andover
SpringHill Suites Marriott Boston/Andover Hotel
SpringHill Suites Marriott Boston/Andover Andover
SpringHill Suites Marriott Boston/Andover
Hotel SpringHill Suites by Marriott Boston/Andover Andover
Andover SpringHill Suites by Marriott Boston/Andover Hotel
Hotel SpringHill Suites by Marriott Boston/Andover
SpringHill Suites by Marriott Boston/Andover Andover
SpringHill Suites by Marriott Boston/Andover Hotel
SpringHill Suites by Marriott Boston/Andover Andover
SpringHill Suites by Marriott Boston/Andover Hotel Andover

SpringHill Suites by Marriott Boston/Andover Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 636 out of 1047 reviews
Rating 8 - Good. 270 out of 1047 reviews
Rating 6 - Okay. 83 out of 1047 reviews
Rating 4 - Poor. 35 out of 1047 reviews
Rating 2 - Terrible. 23 out of 1047 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean love it.
Stayed 1 night in Dec 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Brooke

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Yinghui

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Mouse, clogged toilet, bedbugs/scabies
I am requesting a refund. I had to check out early on Christmas Day due to itchy bites my doctor identified as either bed bugs or scabies. The room also had a mouse and a clogged toilet. This was very inconvenient. The staff was polite, but this trip cost me a great deal of time and money and did not ultimately result in a safe sleeping space. Thank you.
Stayed 3 nights in Dec 2024

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is one of the cleanest hotels I have stayed in. The breakfast buffet was organized and seamless despite many guests. Easy stay!
Stayed 3 nights in Dec 2024

6/10 Okay

Max

Liked: Staff & service, property conditions & facilities
about as mid-tier of a hotel as it gets
Stayed 1 night in Dec 2024

10/10 Excellent

Speros

Stayed 7 nights in Nov 2024

10/10 Excellent

Celeste

Traveled with family
Nice hotel and very clean
Nice room and comfortable bed. Immaculate bathroom & shower. Very clean throughout. Hospitable front desk staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Wilmarie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Claire

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool
Stayed 1 night in Dec 2024

10/10 Excellent

Iris A, Saint Cloud

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great value to come back to. We love the breakfast.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Great stay. Friendly staff, clean room, and decent breakfast. Had a few small issues that were addressed immediately.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay!
Stayed 1 night in Dec 2024

8/10 Good

Massiel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, easy parking and near major highways.
Stayed 4 nights in Nov 2024

10/10 Excellent

Rommel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great , clean room , comfortable beds, friendly staff 🙏🙏👍👍
Stayed 1 night in Nov 2024

2/10 Terrible

LORRI, New York

Stayed 1 night in Nov 2024

10/10 Excellent

MINJUNG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay and the staff was so kind
Stayed 2 nights in Nov 2024

8/10 Good

Kadi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for a short work trip. Was exactly what I needed. Staff was nice and the room was large and spacious.
Stayed 3 nights in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
I love it so nice the pool amazing everything clean Verry care about the costume
Stayed 1 night in Nov 2024

8/10 Good

Margaret, RIVERVIEW

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Spacious of the room / room was nicely divided.
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Noisy
We did not get cleaning services due to the fact that we were only there two nights. Had to ask for more towels. The shower was awful. The doors did not stay closed and the floor was wet as a result including the toilet seat. We could hear everything in the hallway, the rooms on either side of us and the room above us. It was a very noisy stay. The bed was too close to the air/heating unit. And the room was either freezing or sweltering. We couldn’t get the temps right. Also, you need a nightlight of some kind in the bathroom or sink area. And no makeup mirrors were available either.
Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet location. Friendly staff. Clean. Breakfast was appreciated as well.
Stayed 1 night in Nov 2024

10/10 Excellent

Simmi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here. The staff was really great.
Stayed 3 nights in Oct 2024