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Hotel Cervol

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Cervol

Reception
Front of property
Point of interest
Point of interest
Game room

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Laundry

Explore the area

Map
Avinguda Santa Coloma, 46, Andorra la Vella, AD500
  • Prat Primer via La Palomera Forest Path Trail
    ‪12 min walk‬
  • Església de Sant Esteve
    ‪12 min walk‬
  • Church of Saint Stephen
    ‪12 min walk‬
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    ‪16 min walk‬

Room options

View all photos for Superior Quadruple Room (4 Adults)

In-room safe, desk, laptop workspace, free cribs/infant beds

Superior Quadruple Room (4 Adults)

  • 323 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 Queen Bed and 2 Twin Beds

View all photos for Economy Double Room

Economy Double Room | In-room safe, desk, laptop workspace, free cribs/infant beds

Economy Double Room

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

In-room safe, desk, laptop workspace, free cribs/infant beds

Double Room

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room (3 Adults + 1 Child)

In-room safe, desk, laptop workspace, free cribs/infant beds

Quadruple Room (3 Adults + 1 Child)

  • 248 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Quadruple Room (3 Adults + 1 Child)

In-room safe, desk, laptop workspace, free cribs/infant beds

Superior Quadruple Room (3 Adults + 1 Child)

  • 323 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 Queen Bed and 2 Twin Beds

View all photos for Quadruple Room (4 Adults)

In-room safe, desk, laptop workspace, free cribs/infant beds

Quadruple Room (4 Adults)

  • 248 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Single Room

In-room safe, desk, laptop workspace, free cribs/infant beds

Superior Single Room

  • 248 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Single Room

In-room safe, desk, laptop workspace, free cribs/infant beds

Single Room

  • 194 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Triple Room (2 adults + 1 child)

In-room safe, desk, laptop workspace, free cribs/infant beds

Triple Room (2 adults + 1 child)

  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Triple Room (2 adults + 1 child)

In-room safe, desk, laptop workspace, free cribs/infant beds

Superior Triple Room (2 adults + 1 child)

  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Quadruple Room (2 adults + 2 children )

In-room safe, desk, laptop workspace, free cribs/infant beds

Superior Quadruple Room (2 adults + 2 children )

  • 323 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 Queen Bed and 2 Twin Beds

View all photos for Triple Room (3 adults)

In-room safe, desk, laptop workspace, free cribs/infant beds

Triple Room (3 adults)

  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Triple Room

In-room safe, desk, laptop workspace, free cribs/infant beds

Superior Triple Room

  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, free cribs/infant beds

Superior Double Room

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room (2 adults + 2 children)

In-room safe, desk, laptop workspace, free cribs/infant beds

Quadruple Room (2 adults + 2 children)

  • 248 sq ft
  • Sleeps 4
  • 4 Twin Beds

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About this property

Hotel Cervol

3-star Andorra la Vella hotel close to Caldea Spa
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking, and laundry facilities.
Hotel Cervol offers 95 accommodations with safes and hair dryers. Televisions come with satellite channels. Bathrooms include showers with hydromassage showerheads.

This Andorra la Vella hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This hot springs hotel also offers a fitness center, ski storage, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hotel Cervol is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Buffet - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.

Languages

Catalan, English, French, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle nearby
  • Self parking on site (EUR 18 per night)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10.50 for adults and EUR 5.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Buffet

Things to do

  • Billiards/pool table
  • Gym
  • Playground
  • Ski passes
  • Ski storage

Family friendly

  • Free crib
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10.50 for adults and EUR 5.50 for children
  • Self parking fee: EUR 18 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

Cérvol
Cérvol Andorra la Vella
Cervol Hotel Andorra La Vella
Cervol Hotel Andorra/Andorra La Vella
Hotel Cérvol
Hotel Cérvol Andorra la Vella
Hotel Cervol Andorra la Vella
Hotel Cervol
Cervol Andorra la Vella
Cervol
Hotel Cervol Hotel
Hotel Cervol Andorra la Vella
Hotel Cervol Hotel Andorra la Vella

Hotel Cervol Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 86 out of 400 reviews
Rating 8 - Good. 144 out of 400 reviews
Rating 6 - Okay. 86 out of 400 reviews
Rating 4 - Poor. 48 out of 400 reviews
Rating 2 - Terrible. 36 out of 400 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adelfa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

RAQUEL

Traveled with family
Liked: Staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Jérôme

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Alexander

Stayed 3 nights in Jul 2024

2/10 Terrible

Sandra

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
chambre et buffet catastrophiques
chambre avec fenêtre sans vue (un mur sale, entouré d'autres murs), sans insonorisation (on entendait chaque pas, des rires, les chasses d'eau, les robinets... jusqu'à 1 heure du matin), non isolée (on voyait le jour autour de la porte), très chaud (la clim, qui fait aussi chauffage, ne fonctionnait pas et on dégoulinait de chaleur). Buffet du soir à 21 € par personne sans les boissons, très basse qualité, peu de choix, même ressenti au buffet du petit déjeuner (pas bon). Seul point positif : parking souterrain à 18 € disponible. On est loin du centre ville avec bars, restos, etc.
Stayed 1 night in May 2024

8/10 Good

RINU

Stayed 2 nights in Feb 2023

8/10 Good

Rafael

Traveled with family
Liked: Staff & service
Convenient
Nice hotel for family trips
Stayed 2 nights in Feb 2022

2/10 Terrible

Carlos, Houston

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small, the bed was not clean, I found long black hair -which I do not have- inside the sheets, they did not change them for the three nights I stayed there. Restaurant service was bad, with very rude couple of ladies yelling at everyone instead of helping and make us comfortable, they did not were ready Sunday 12th for our breakfast...etc, etc.
Stayed 3 nights in Dec 2021

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

IRENE

Liked: Staff & service
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Not a 4-star hotel! 2 at best
This is not a 4-star hotel. 2 at best. The parking was full and we had to park elsewhere, which was a nightmare.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Stayed 4 nights in Oct 2018

8/10 Good

Horácio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you want a good stay at Andorra stay at Cervol
For me it was almost perfect. Everything I had need the hotels gave to me.
Stayed 3 nights in Oct 2018

8/10 Good

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
Spacious room in a centrally located hotel.
Stayed 1 night in Sep 2018

10/10 Excellent

Vincent, MALAYSIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort hostel with good location
friendly staff, fast check in. Hotel located at good location between bus station and city center.
Stayed 2 nights in Sep 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel does not say anything about their rooms and how uncomfortable they are... the air was not working and it was hot and when I complained they told me that was the way it is... the rooms were budget rooms but I would not have rented there had I know I would be suffering through atrocious heat...
Stayed 1 night in Jul 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
The air conditioning did not even work in our and nobody even told us about... when I complained as I was checking out, I was told the room had no air ... well thanks for sharing that we u
Stayed 1 night in Jul 2018

8/10 Good

troy

Liked: Cleanliness, staff & service
Generally a good, basic place to stay just outside the historic centre (15 min walk), which is good if you want to make it a touch easier for driving and parking.
Stayed 1 night in Feb 2018

10/10 Excellent

Sylvester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple Satisfying Stay
Not a 4 star, but based on the service, the accommodations and the central location, this place met all my needs. Firstly, the young man at reception went out of his way to help me find what I was looking for. He showed me reasonable parking metres away despite his hotel having some pricy on-site parking. He pointed out different restaurants and a selection of "must sees" whilst I was there. The room was basic - no frills here. It was clean, had a small balcony and an excellent bed. The hotel is located on a main street so tended to be noisy. It is a 10 minute walk to the central business area. At night, the whole area was festooned with bright festive lights and colourful Christmas decorations. Really quite a display against the backdrop of the Pyrenees and the majestic Pic de Médécourbe.
Stayed 1 night in Nov 2017

8/10 Good

adam, barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s okey
Staffs are nice , breakfast was a bit basic, overall pretty good
Stayed 2 nights in Nov 2017

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to the city center, good price.
Excellent and well-located, Wifi was a bit slow however.

6/10 Okay

Matias, Espoo

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Ok for the price
Ok price, not in very good condition

8/10 Good

willy, São Paulo/Brasil

Liked: Staff & service
Its OK for the price
average and a good deal for the price, except for the parking that charges 30% of the room rate