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Eurostars Andorra

5.0 star property

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Photo gallery for Eurostars Andorra

Lobby
Lobby
Exterior
1 bedroom, minibar, in-room safe, desk
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Avinguda Meritxell, 23, Andorra la Vella, AD500
  • Pyrenees Andorra Shopping Centre
    ‪1 min walk‬
  • Church of Saint Stephen
    ‪3 min walk‬
  • Sant Esteve Church
    ‪3 min walk‬
  • Andorra la Vella (ALV-Andorra la Vella Heliport)
    ‪17 min walk‬

Room options

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Junior Suite (3 adults)

1 bedroom, minibar, in-room safe, desk

Junior Suite (3 adults)

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Room (2 adults and 2 children)

1 bedroom, minibar, in-room safe, desk

Deluxe Room (2 adults and 2 children)

  • 312 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

  • 312 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room (3 people)

1 bedroom, minibar, in-room safe, desk

Deluxe Room (3 people)

  • 312 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Room (2 adults and 1 child)

1 bedroom, minibar, in-room safe, desk

Deluxe Room (2 adults and 1 child)

  • 312 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

  • 312 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Room

NH Andorra la Vella

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.5 out of 5, Wonderful, (657)
The price is $126
per night
$136 total
includes taxes & fees
Feb 25 - Feb 26
NH Andorra la Vella

About this property

Eurostars Andorra

5-star hotel in Avenida Meritxell
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, a business center, and conference space. Housekeeping is available on request.
Eurostars Andorra offers 66 accommodations with minibars and safes. Accommodations offer separate sitting areas. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bathtubs, slippers, bidets, and complimentary toiletries.

This Andorra la Vella hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Eurostars Andorra features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and a meeting room. Event facilities measuring 861 square feet (80 square meters) include conference space. This luxury hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Eurostars Andorra is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Eurostars Andorra has a restaurant on site.
Room service (during limited hours) is available.

Languages

Catalan, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Covered self parking on site (EUR 20 per night)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 861 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LCD TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 15 for children
  • Covered self parking fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Carlton Plaza
Carlton Plaza Hotel
Hotel Eurostars Andorra Centre La Vella
Eurostars Andorra Centre Hotel Andorra la Vella
Eurostars Andorra Centre Hotel
Eurostars Andorra Centre Andorra la Vella
Eurostars Andorra Centre
Hotel Eurostars Andorra Centre Andorra La Vella
Eurostars Andorra Hotel Andorra la Vella
Eurostars Andorra Hotel
Eurostars Andorra Andorra la Vella
Eurostars Andorra Hotel
Eurostars Andorra Andorra la Vella
Eurostars Andorra Hotel Andorra la Vella

Eurostars Andorra Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 343 out of 659 reviews
Rating 8 - Good. 234 out of 659 reviews
Rating 6 - Okay. 49 out of 659 reviews
Rating 4 - Poor. 21 out of 659 reviews
Rating 2 - Terrible. 12 out of 659 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for walking to everything.
Stayed 2 nights in Oct 2024

8/10 Good

Maria Isabel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good,
Stayed 1 night in Oct 2024

10/10 Excellent

Nagi, Outremont

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Eurostars Andorra for a few days and noticed that our rental car had a flat tire and no spare in the trunk! The front desk assistant Martina was eager to help us sort things out on a Saturday. She asked the facility manager Nestor whether he knew open garages to fix the tire. She called a few garages to assess whether they could come to help us out. She also called our rental company road assistance to explain the situation and see how long it would take them to come fix the issue. She was also able to greet incoming guests without delaying their check in while handling our issue. Martina was amazing in taking care of us and Nestor was not only extremely helpful but stayed until things were sorted out. This is top notch service that we will never forget.
Stayed 2 nights in Oct 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent stay for an amazing price. In the heart of the city and so close to everything. Great staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Diego, weston

Liked: Cleanliness, staff & service, property conditions & facilities
Good property
Stayed 1 night in Aug 2024

6/10 Okay

Sylvie

Liked: Staff & service
Staff was really helpful, central hotel to go shopping. It’s not a 5 star standard though
Stayed 2 nights in Aug 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto!
Personnel très attentionné et avenant!
Stayed 2 nights in Jul 2024

10/10 Excellent

Samantha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the drive!
We took a couple days out of our Barcelona trip and drove to Andorra to see the mountains and visit Andorra la Vella. The town was beautiful! An interesting mix of old and new building, a blend of cultures and a spectacular location in the valley along the river. The Eurostars hotel was pleasant and comfortable. The rooms were huge and the staff was very friendly!
Stayed 1 night in Jul 2024

10/10 Excellent

Melissa

Stayed 2 nights in Jul 2024

10/10 Excellent

WILMA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Option in Andorra La Vella
Hotel very well located in the city center, in a very quiet area. Rooms are spacious, comfortable and very clean. The bathroom is spacious and practical. The hotel has parking. The staff was very attentive, friendly and always willing to help and make recommendations. We will definitely be back.
Stayed 3 nights in Jun 2024

8/10 Good

Aleksandar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Great staff. I wouldn’t really call it a 5 star though
Stayed 2 nights in Jun 2024

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Excellent breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

A J

Stayed 1 night in May 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel
Superb hotel in the heart of the city . Room was large and comfortable Reception and check in was perfect Will stay again , next time
Stayed 1 night in Mar 2024

10/10 Excellent

Karim, Doha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location
Stayed 4 nights in Dec 2023

8/10 Good

Rita

Stayed 2 nights in Mar 2024

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for exploring Andorra! Room was clean and spacious and staff was very helpful. Secure on-site parking. Would definitely stay here again!
Stayed 2 nights in Dec 2023

8/10 Good

steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, with shopping and dining right there. Great breakfast as well. Very clean.
Stayed 2 nights in Oct 2023

10/10 Excellent

JOSEF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very hospitable staff. We’ll be back!
Stayed 1 night in Sep 2023

10/10 Excellent

Veronica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, rooms very clean and hotel in a very good location
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

david

Stayed 1 night in Jul 2023