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Wingate by Wyndham Anchorage Downtown/Ship Creek

2.5 star property

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Photo gallery for Wingate by Wyndham Anchorage Downtown/Ship Creek

Front of property
Reception
Down comforters, pillowtop beds, desk, laptop workspace
Indoor pool
Reception

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Air conditioning

Explore the area

Map
111 W Ship Creek Ave, Anchorage, AK, 99501
  • William A. Egan Civic and Convention Center
    ‪9 min walk‬
  • Dena'ina Civic and Convention Center
    ‪12 min walk‬
  • Port of Anchorage
    ‪16 min walk‬
  • Anchorage, AK (ANC-Ted Stevens Anchorage Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Down comforters, pillowtop beds, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking (Efficiency)

Studio Suite, 1 Queen Bed, Non Smoking (Efficiency) | Down comforters, pillowtop beds, desk, laptop workspace

Studio Suite, 1 Queen Bed, Non Smoking (Efficiency)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Down comforters, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 285 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub w/ Grab Bars)

Down comforters, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Standard Two Queens | Desk, blackout drapes, iron/ironing board, cribs/infant beds

Westmark Anchorage Hotel

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
3.8 out of 5, Good, (1026)
$335 nightly
The price is $335 total
includes taxes & fees
Westmark Anchorage Hotel

About this property

Wingate by Wyndham Anchorage Downtown/Ship Creek

Hotel in Downtown Anchorage
Along with an indoor pool, this hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a microwave in a common area, and laundry facilities are onsite. Housekeeping is available on request.
Wingate by Wyndham Anchorage Downtown/Ship Creek offers 100 accommodations with fireplaces and coffee/tea makers. Pillowtop beds feature down comforters. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Anchorage hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wingate by Wyndham Anchorage Downtown/Ship Creek features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and coworking spaces. A complimentary breakfast is offered each morning. An area shuttle within 6 miles and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. This business-friendly hotel also offers a vending machine, multilingual staff, and ski storage. Onsite uncovered self parking is complimentary.

Wingate by Wyndham Anchorage Downtown/Ship Creek has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle up to 6 mi
  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle at scheduled times, on request
  • Free bus station shuttle
  • Free shopping center shuttle
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Dock
  • In the mountains
  • On a river
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • Phone accessibility kit
  • Pool hoist on site
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 3 floors
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35
Express check-out available

Special check-in instructions

This property offers transfers from the airport, train station, and bus station; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 70 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 35 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Comfort Inn Downtown Ship Creek
Wingate by Wyndham Anchorage Downtown/Ship Creek Hotel
Wingate by Wyndham Anchorage Downtown/Ship Creek Anchorage
Wingate by Wyndham Anchorage Downtown/Ship Creek Hotel Anchorage

Wingate by Wyndham Anchorage Downtown/Ship Creek Reviews

Reviews

6.8
Rating 10 - Excellent. 430 out of 1426 reviews
Rating 8 - Good. 275 out of 1426 reviews
Rating 6 - Okay. 263 out of 1426 reviews
Rating 4 - Poor. 218 out of 1426 reviews
Rating 2 - Terrible. 240 out of 1426 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Staff, Good Location

Good location on Ship Creek. Close to the train station with free shuttle service to the train station and airport. Since it was winter, the shuttle was also more available to take us to restaurants and pickup locations for tours. During summer they are on more airport runs and a bit less available. Very handy! About the only downside was that the pancake maker in the breakfast room was out of order. The staff was extremely friendly and helpful! They made our stay great!
Stayed 2 nights in Feb 2025

6/10 Okay

Stephanie, Waynesville

Business traveler, Traveled with partner, Traveled with pets
Liked: Staff & service
The property is going through a reno, so there is construction everywhere. Our room was super dingy and dusty. The area is removed and isolated. Staff was amazing.
Stayed 1 night in Feb 2025

8/10 Good

Genesis

Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Surrounded by trains

The hotel itself was fine and the staff were excellent. The downside to this hotel is that it sits between two railroad stations and train whistles are blowing all day and all night. If you're going to stay at this hotel, either accept that you WILL be woke up regularly by trains or plan to bring heavy duty ear plugs.
Stayed 1 night in Feb 2025

6/10 Okay

Caitlin

Liked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

Eda

Traveled with family
Stayed 1 night in Jan 2025

4/10 Poor

Marcy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

John

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall, we did not have any issues with the property, but it is dated. It is very convenient to the ULU store, and the snow carving contest was right across the street. It was convenient for activities and easy to get in/out of. It is also only about 20 minutes from the airport. Breakfast was included, and satisfactory.
Stayed 4 nights in Feb 2025

8/10 Good

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2025

6/10 Okay

Veronica

Liked: Cleanliness
Ok
Stayed 4 nights in Jan 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do NOT stay here!

This hotel needs serious overhaul. Rooms are smelly, stained, worn down, and moldy. Upon check in, and initial inspection of the room before unpacking all our belongings, we found all of the above listed concerns. Less than 20 minutes after checking in, I was coughing due to the mold exposure. Mold was all over in a few places. There was dirt and grime all over everything, stained walls, floors, and furniture. Beds were falling apart, bathroom smelled terrible, grout was molding and in some spots non-existent, tiles were cracked, and the other furniture was very worn down. Upon observing the pool, it was so cold people could not swim in it. After those 20 minutes I went to the front desk with my concerns. The only response I got was “sorry.” No attempt to correct the issues. I had to make the decision to check out and quickly find another place for my child and I to stay that night. More than disappointed in the entire experience. Photos attached are immediately after I checked in.
Stayed 1 night in Feb 2025

4/10 Poor

Dana

Disliked: Amenities
The rooms are very outdated. Had a bad odor in the room like dog pee and human pee. The furniture was all chewed on. Under the beds was so gross. Definitely not a clean place. If you have a certain hotel chain you usually stay at continue with them not here.
Stayed 2 nights in Feb 2025

8/10 Good

Crystal

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pool was very very cold
Stayed 1 night in Feb 2025

2/10 Terrible

Timothy

Liked: Cleanliness, staff & service
Very difficult to contact this venue.
Stayed 1 night in Feb 2025

2/10 Terrible

Jason Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Overbooked and canceled our reservation
Stayed 5 nights in Feb 2025

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Good area
Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service

The reservation date for that hotel is Feb 6-8/25

We did not stay or check in on the date that we reserved for some reasonable happen but im called them ( wingate by wyndam hotel in Anchorage to resheduled to different dated. Many times that I called about it but they said that they are going to call me back, but until now no response.
Stayed 2 nights in Feb 2025

2/10 Terrible

Pamela

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Caution, book only for a CHANCE to stay here

We didn’t actually make it. Had a reservation, confirmed that we would be able to check in late because our flight landed after midnight. But, when we got in and called for the shuttle, they told us they were overbooked and couldn’t honor the reservation. Spent over an hour with the hotels.com customer service only for them to tell us, yes, the hotel was overbooked, no they couldn’t find us an alternative, but not to worry they’ll cancel our reservation at no charge to us. Really? You’re not going to charge us for a service you didn’t actually provide. That’s great. We spent the night on a dirty airport floor. I got 3 hours of sleep before I could pick up my car from the dealership where it was being worked on. And then I had to stay awake enough to drive 4 hours home. I do not want to book a room for a chance that I might get a place to sleep. That is absurd. I reserve a room, I expect it to be reserved. Especially since they will charge me regardless of whether I show up or not. They charge late cancellation fees too. I wish I could charge a fee for them canceling on me at 1am and leaving me stranded at the airport with my daughter.
Stayed 1 night in Feb 2025

2/10 Terrible

Heather R

Business traveler
Disliked: Cleanliness, property conditions & facilities
I have stayed at this hotel two times. My check-in experience both times were very similar. both times the front desk host has claimed they needed to run upstairs to check to see if the room is clean the first time multiple people walked past me in the hallway as I get off the elevator I walk into the room and it smells like weed and looks unclean. I obviously asked for a different room. tonight same thing, the host runs upstairs to check to see if the room is clean, comes back down gives me the key and says he will be up with my sheets. He claims that the maid just didn't have time...it is 9:30 PM.. so here I am at 10:15 at night making my own bed. I'm tired and there are no pillowcases. Also two pillows are laying on a dirty couch crumbs and all, one pillow is on the nightstand which clearly hasn't been wiped off. Has sticky stuff on it. The other pillow is on top of their heater. Maybe other people might be OK with this, but I absolutely will not stay here again.
Stayed 1 night in Feb 2025

6/10 Okay

Michael

Business traveler
Needs a pool heater. Place needs a renovation
Stayed 6 nights in Feb 2025

10/10 Excellent

marilee

Stayed 1 night in Feb 2025

8/10 Good

Bunnie

Liked: Cleanliness, staff & service
Breakfast was good but 1st floor there were mice in the rooms!
Stayed 1 night in Feb 2025

6/10 Okay

Sam

The property was good for the price and clean. A bit noisy abd not in the best part of town. It was satisfactory.
Stayed 1 night in Feb 2025

10/10 Excellent

Sam

Stayed 1 night in Dec 2024