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Wingate by Wyndham Anchorage Downtown/Ship Creek

2.5 star property

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Photo gallery for Wingate by Wyndham Anchorage Downtown/Ship Creek

Front of property
Reception
Indoor pool
Down comforters, pillowtop beds, desk, laptop workspace
Reception

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Air conditioning

Explore the area

Map
111 W Ship Creek Ave, Anchorage, AK, 99501
  • Anchorage 5th Avenue Mall
    ‪9 min walk‬
  • Dena'ina Civic and Convention Center
    ‪12 min walk‬
  • Port of Anchorage
    ‪16 min walk‬
  • Anchorage, AK (ANC-Ted Stevens Anchorage Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Down comforters, pillowtop beds, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Down comforters, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | Down comforters, pillowtop beds, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking (Efficiency)

Studio Suite, 1 Queen Bed, Non Smoking (Efficiency) | Down comforters, pillowtop beds, desk, laptop workspace

Studio Suite, 1 Queen Bed, Non Smoking (Efficiency)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Down comforters, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 285 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub w/ Grab Bars)

Down comforters, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Queen Beds

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Standard Two Queens | Desk, blackout drapes, iron/ironing board, cribs/infant beds

Westmark Anchorage Hotel

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
3.7 out of 5, Good, (1059)
$358 nightly
The price is $358 total
includes taxes & fees
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About this property

Wingate by Wyndham Anchorage Downtown/Ship Creek

Hotel in Downtown Anchorage
Along with an indoor pool, this hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, coffee/tea in a common area, a microwave in a common area, and laundry facilities are onsite. Housekeeping is available on request.
Wingate by Wyndham Anchorage Downtown/Ship Creek offers 100 accommodations with fireplaces and coffee/tea makers. Pillowtop beds feature down comforters. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Anchorage hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wingate by Wyndham Anchorage Downtown/Ship Creek features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and coworking spaces. A complimentary breakfast is offered each morning. An area shuttle within 6 miles and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. This business-friendly hotel also offers a vending machine, multilingual staff, and ski storage. Onsite uncovered self parking is complimentary.

Wingate by Wyndham Anchorage Downtown/Ship Creek has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free area shuttle up to 6 mi
  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle at scheduled times, on request
  • Free bus station shuttle
  • Free shopping center shuttle
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Dock
  • In the mountains
  • On a river
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (34 inches high)
  • Phone accessibility kit
  • Pool hoist on site
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 3 floors
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35
Express check-out available

Special check-in instructions

This property offers transfers from the airport, train station, and bus station; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 70 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 35 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Comfort Inn Downtown Ship Creek
Wingate by Wyndham Anchorage Downtown/Ship Creek Hotel
Wingate by Wyndham Anchorage Downtown/Ship Creek Anchorage
Wingate by Wyndham Anchorage Downtown/Ship Creek Hotel Anchorage

Wingate by Wyndham Anchorage Downtown/Ship Creek Reviews

Reviews

6.6
Rating 10 - Excellent. 436 out of 1493 reviews
Rating 8 - Good. 291 out of 1493 reviews
Rating 6 - Okay. 281 out of 1493 reviews
Rating 4 - Poor. 231 out of 1493 reviews
Rating 2 - Terrible. 254 out of 1493 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Anita

Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Kelli

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
We were hot most of the time in our room. Our room was dirty and overflowing with trash. We stayed 5 nights and no one came to clean. By the time we left it smelled and it was so hot. Uncomfortable. The front desk was nice and the breakfast was good. Just wish we didn’t have to worry about the cleaning & heat.
Stayed 5 nights in Mar 2025

10/10 Excellent

Janice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and friendly. Spme rooms were being renovated. the rooms we had were clean and the towels were nice. I would stay here again. The provided shuttle service was a great plus and the drivers were very nice.
Stayed 4 nights in Mar 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The best was the staff. Excellent and professional. The not so good... .. the property is being remodeling. It will be great in a few months.
Stayed 8 nights in Mar 2025

6/10 Okay

Tammy

They were doing a whole lot of work on a lot of the rooms, especially the one that was over the one that I had that really kind of made it uncomfortable for me and plus my television sound wasn’t working and no phone in the room
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.
Stayed 3 nights in Mar 2025

2/10 Terrible

Craig

Stayed 3 nights in Mar 2025

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities
Ghetto good
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Janna

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This hotel was so horrible! Our room wasn’t clean, we were assured the pool would be open, it was not. The guests had loud music and stomping until 4 am even after we told two different employees. Employees were doing drugs out front of the main entrance when we arrived. I DO NOT recommend this hotel!! VERY disappointed and dissatisfied.
Stayed 4 nights in Mar 2025

8/10 Good

Tilak

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The front desk Staff was great, shuttle to and fro places in town is helpful to visitors.
Stayed 4 nights in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Will Not Return...Ever

We knew we were in for quite a stay from the moment we entered our room. Although at first sight, the room looked clean, a lingering odor of urine persisted. Other rooms in the hall smelled worse when guests opened their doors. The pool, a major factor in our hotel selection, was not open for the first two days. Afterward, the water was freezing and not safe for swimming. Moreover, it reeked of mold - which was visible surrounding the edges of the pool. Aside from one staff member, all the staff encountered were unfriendly and seemed put out by standard requests (out of toilet paper, needing towels after three days, needing to throw away trash because the trash was never picked up from the single trash bin in the room). The hotel is renovating, which is definitely needed. The furnishings in the room were torn, the leg on the side table was not completely attached anymore, the bathroom shower was spraying water on the wall, which must have been for quite some time because mold was building up, and there was cut out section of wall at the base of where the mold was that was not repaired. The one acceptable feature of the hotel was that the beds were comfortable, despite the legs starting to bend to the side.
Stayed 4 nights in Mar 2025

4/10 Poor

Mary

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The drivers, breakfast staff and front desk staff were nice and helpful. The property is in much need of renovation and has long term residents living there with their broken down cars. The bed was comfortable but my room was said to have a fireplace, which it did not. It did have a nice jacuzzi tub which was an unexpected surprise but the intake cover was off and posed a danger to my leg. The window in our first floor room was broken and didn’t lock. The screen didn’t fit the window and the window frame was messed up so cold air came in. The driver’s were very accommodating in dropping and picking up with lots of recommendation and information about the area. With the homeless living along the River walk there wasn't a feeling of safety at night time. The beds were comfortable. The bathrooms very small. The price dropped by $30 a night from when I booked it and when we arrived and with the conditions, that was salt to the wound. Would I stay again, no. Would I recommend to someone else, no. Anchorage is a great place with lots to do, it’s just nice that when you’re tired and need to spend some time in your hotel, you can and feel comfortable and safe.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sophia

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Employees are fabulous- friendly and helpful. Property is a little run down
Stayed 2 nights in Mar 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, room comfort

Freezing pool

Pool was freezing no mention on phone before we tried using.... waiting for a part they said otw out!
Stayed 1 night in Mar 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, room comfort

Staff are wonderful

The plusses are the staff was super helpful and they have a driver who will shuttle you around town or to/from the airport as needed. The rooms were clean and the breakfast was quite good compared to a lot of hotel fare. The place is old and tired. A bit drab, some broken tiles and peeling wallpaper, etc.
Stayed 2 nights in Mar 2025

8/10 Good

Lisa

Liked: Staff & service, amenities
The staff were nice. Breakfast was great! However, the bathtub was kind of gross. Mold and mildew. And there was a mouse in my room the morning I left!!! Yuck!
Stayed 2 nights in Mar 2025

2/10 Terrible

Kenda

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t book

This was absolutely the worst experience I’ve had with Hotels.com booking. We get there, there’s trouble checking us in. We get a room, it’s definitely in need of some TLC, the shower had a steady drip. Tried to just turn it off. Went for a run the next morning, came back ti shower and the shower doesn’t even work! Took a spit bath, checked out told them.. oh you have to pull hard on the shower level… no we tried that and didn’t work… since i booked through a third party, i couldn’t get any kind of a discount or money back!
Stayed 1 night in Mar 2025

4/10 Poor

Jonathan

Stayed 2 nights in Mar 2025

6/10 Okay

Ronald

Liked: Staff & service
I arrived at noon and needed to wait 3 hours to enter my room. Parts of the room were unclean.
Stayed 1 night in Mar 2025

10/10 Excellent

Beaudee

Stayed 2 nights in Mar 2025

4/10 Poor

Lavina

Traveled with family and small children, Traveled with family
Disliked: Staff & service, property conditions & facilities
I rented two rooms. Mice were seen in both rooms. Housekeeping did not empty our trash during our 4 night stay and I noticed that other rooms would leave garbage outside their doors. I think that helped attract them in. The staff did not seem very surprised or concerned when notified. Everyone working was very kind, I just think more leadership would make some improvements.
Stayed 4 nights in Mar 2025

2/10 Terrible

Hanna

Disliked: Cleanliness, property conditions & facilities, room comfort

Call before heading there

We decided to cancel our room and go somewhere else. The property was being refurnished so the whole top floor was closed. We got a king room, but none were avilable. We asked for connecting rooms, they had none. The pool was not in service. None of this was ever communicated to us. BUT the front desk was so nice and she did help us get all charges reversed. She did her job well.
Stayed 2 nights in Mar 2025

4/10 Poor

Shelby

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Ravyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Do not recommend

Very dirty, pool was down and didn’t mention until after checked in. Mold in bathroom.
Stayed 2 nights in Mar 2025