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Hotel Lulu, BW Premier Collection

3.5 star property

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Photo gallery for Hotel Lulu, BW Premier Collection

Bar (on property)
Exterior
Reception
View from room
1 bedroom, in-room safe, laptop workspace, blackout drapes

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Parking available

Explore the area

Map
1850 S Harbor Blvd, Anaheim, CA, 92802
  • Anaheim Convention Center
    ‪7 min walk‬
  • Disney California Adventure® Park
    ‪12 min walk‬
  • Disneyland® Resort
    ‪13 min walk‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

View from room

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(296 reviews)
  • 260 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

View from room

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(12 reviews)
  • 260 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

View from room

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Park View

View from room

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Park View

8.2 out of 10
Very good
(13 reviews)
  • 270 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Refrigerator & Microwave, Park View

View from room

Premium Room, 2 Queen Beds, Refrigerator & Microwave, Park View

9.8 out of 10
Exceptional
(18 reviews)
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

View from room

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(22 reviews)
  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(21 reviews)
  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Refrigerator & Microwave, Park View

1 bedroom, in-room safe, laptop workspace, blackout drapes

Premium Room, 1 King Bed, Refrigerator & Microwave, Park View

8.2 out of 10
Very good
(11 reviews)
  • Park view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Hotel & Suites Anaheim by IHG

  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
4.1 out of 5, Very Good, (1816)
$198 nightly
The price is $198 total
includes taxes & fees
Holiday Inn Hotel & Suites Anaheim by IHG

About this property

Hotel Lulu, BW Premier Collection

Hotel in Anaheim Resort
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a poolside bar, and self parking. Housekeeping is available on request.
Hotel Lulu, BW Premier Collection offers 308 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Anaheim hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Lulu, BW Premier Collection features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 5686 square feet (528 square meters) include conference space. This Anaheim hotel also offers a vending machine, multilingual staff, and laundry facilities. Parking is available onsite for a surcharge.

Hotel Lulu, BW Premier Collection is a smoke-free property.

Good Yolk - This poolside theme restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 32.50 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Good Yolk

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 5,686 square feet of conference space

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 2 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 32.50 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Lulu, Bw Premier Collection
Hotel Lulu, BW Premier Collection Hotel
Hotel Lulu, BW Premier Collection Anaheim
Hotel Lulu, BW Premier Collection Hotel Anaheim

Hotel Lulu, BW Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2178 out of 3463 reviews
Rating 8 - Good. 715 out of 3463 reviews
Rating 6 - Okay. 314 out of 3463 reviews
Rating 4 - Poor. 139 out of 3463 reviews
Rating 2 - Terrible. 117 out of 3463 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Yesenia

Stayed 2 nights in Apr 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Curtis

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cold shower for full price!

Room conditions are wearing down. Our shower valve rotated in a 360. The broiler was out for hours; no hot water. Front desk had no urgency or concern. Had to walk the maintenance man through fixing the handle and asking him to check the water heater broilers .
Stayed 2 nights in Apr 2025

2/10 Terrible

Steven

Stayed 1 night in Mar 2025

4/10 Poor

Luis

Traveled with family
Liked: Amenities
Overall place was nice. Too pricey for construction environments. Didn’t have hot water for a day
Stayed 3 nights in Apr 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and close to Disney!

This is my second stay here. I picked this hotel again because of how close it was to Disneyland, how clean it was and how great the staff and the service was the first time around. Our second stay was equally great! The only thing that was different was the fact that we had to stay on the older side of the hotel, so the room was a little bit rundown, and didn’t have the nicer upgrades as the previous room, but it was still a great experience.
Stayed 1 night in Apr 2025

4/10 Poor

Parris

Stayed 3 nights in Apr 2025

4/10 Poor

Erin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Delia

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Poor customer service

Upon our arrival we felt welcomed with our check in greeting and assistance. Although, the hotel is under construction it remained quiet and clean. Unfortunately, I do have to give this hotel a one star for overall and service because of the lack in customer service from the front desk when we experienced cold water when showering in the morning. I am not expecting a discount nor anything else in return but what bothers me the most was the staff did not immediately give their guests a notice of the broiler shut off and front desk lied when contacted, she was not honest with me. We were told it was being worked on and then that it was fixed. She told me to continue checking the water temp because it should become hot soon and it never did. At check out the same front desk person gave us the same excuse again broiler was out but that is was fixed when I informed her it was not after showering with cold water and she went on to ignore my comment. Front desk handled the situation poorly.
Stayed 1 night in Apr 2025

4/10 Poor

Valeria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Erika

Stayed 1 night in Apr 2025

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!
Stayed 1 night in Apr 2025

10/10 Excellent

Renee

Stayed 1 night in Apr 2025

10/10 Excellent

Larissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glod place
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well-maintained. I enjoyed my stay here with my family. Very convenient and easy walking access to Disneyland.
Stayed 1 night in Apr 2025

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service
Our hotel when we go to Disney close and everyone is very nice! Greeted by a welcome cocktail which was great! I wasn’t aware of the gym remodel or I would have given this review perfect stars! We will be back thank you
Stayed 2 nights in Apr 2025

10/10 Excellent

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

We had a wonderful experience since when we arrived before check in. The staff at the counter were very friendly and welcoming. The hotel room was very clean and comfortable to sleep in. We felt very safe. This has been the safest and cleanest hotel we have stayed at when we go to Disneyland. Will be staying there again!
Stayed 1 night in Apr 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Nathaniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Will our bartender was awesome! Great conversations and very informative.
Stayed 3 nights in Apr 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is so clean here! The lobby bathrooms are always clean, and the staff is so on top of everything
Stayed 2 nights in Mar 2025

10/10 Excellent

Ferlandy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service lady’s upfront were very welcoming and kind!
Stayed 3 nights in Apr 2025

10/10 Excellent

Janitza

Stayed 3 nights in Apr 2025

8/10 Good

Jackeline

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Toilet made a super loud noise every time we would flush it though. The big lamp in the room didn’t work at all. Could’ve been the bulbs or the plug that didn’t work. Lots of remodeling going on so we couldn’t walk to the other building through the lobby. Walking around the hotel wasn’t terrible though. The sliding door on the building we were in didn’t work due to construction so going in and out of the building would be tough if you don’t have anyone to hold the door for a stroller or wheelchair to get in/out of the building.
Stayed 4 nights in Apr 2025