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Holiday Inn Hotel & Suites Anaheim by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites Anaheim by IHG

Exterior
Reception
In-room safe, desk, iron/ironing board, free cribs/infant beds
Point of interest
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
1240 S Walnut St, Anaheim, CA, 92802
  • Downtown Disney® District
    ‪17 min walk‬
  • Disneyland® Resort
    ‪5 min drive‬
  • Disney California Adventure® Park
    ‪5 min drive‬
  • Orange County, CA (SNA-John Wayne)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Mobility Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Mobility Accessible (Accessible Tub)

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Pirates)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms (Pirates)

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 Double Bed, Mobility Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Mobility Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Avengers)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom (Avengers)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Hotel & Suites Anaheim by IHG

3-star hotel in Anaheim Resort
Along with free water park access, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Holiday Inn Hotel & Suites Anaheim by IHG offers 255 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a complimentary water park, a sauna, and a 24-hour fitness center.
In addition to a complimentary water park, Holiday Inn Hotel & Suites Anaheim by IHG features an outdoor pool and a hot tub. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a business center and meeting rooms. Event facilities measuring 3370 square feet (313 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a sauna, and a terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn Hotel & Suites Anaheim by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Holiday Inn Hotel & Suites Anaheim by IHG has a restaurant on site.
Room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, Indonesian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 30.48 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 21.99 for adults and USD 8.99 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Free water park
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Free water park access
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,370 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 80.00

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night, plus a deposit of USD 200.00 per stay
Service animals are welcome, and are exempt from fees
Up to 25 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 21.99 for adults and USD 8.99 for children
  • Self parking fee: USD 30.48 per day (in/out privileges)
  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 80.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 10 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Anaheim
Holiday Inn Hotel Anaheim
Anaheim Holiday Inn
Holiday Inn Hotel And Suites Anaheim (1 Blk/Disneyland)

Holiday Inn Hotel & Suites Anaheim by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 796 out of 1633 reviews
Rating 8 - Good. 398 out of 1633 reviews
Rating 6 - Okay. 232 out of 1633 reviews
Rating 4 - Poor. 120 out of 1633 reviews
Rating 2 - Terrible. 87 out of 1633 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Dustin

Disliked: Cleanliness, property conditions & facilities
Well first off it’s $30 to park your car there overnight second there was a homeless drug addict in person wandering the halls that tried to assault us in the elevator and staff just said oh yeah he was in earlier. Let me go see if I can find them again, third the key cards didn’t really work on the doors. We had to go down twice to get our key card to work and forth. The pictures are really not a good depiction of the subpar quality of the rooms in the property
Stayed 1 night in Jan 2025

6/10 Okay

Sarah

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Anything around Disney upcharges everything. Be prepared to pay for things that are usually included in your hotel stay when you are not staying near Disney. Parking is very expensive, breakfast is not included. Also, they have a shuttle to the park but it also costs more money. So you have to pay to park and to shuttle. Some other hotels near Disney include a shuttle. The main issue I had was that they assigned us to a room that guests were still in, then they gave us a new room and key. Then our second key didn't work so we went back down and there was a different employee and they told us we were not assigned to a room. They gave us free breakfast for the inconvenience which I appreciated. We left an item in the room. We called lost and found for 3 days with no reply before the front desk explained we had to file on the website. Then it took 2 weeks before we heard back from that. Overall it just didn’t feel worth the price. I would choose another hotel for a future Disney trip. I chose it based on previous positive Holiday Inn stays but it didn’t measure up to expectations.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Miriam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. I have stayed here before will continue staying here again. There was a slight smell of sewer every so often this time around. Room was clean and comfy.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Stayed 1 night in Jan 2025

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Tien

Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Angelina

Liked: Cleanliness, staff & service
I recommend this hotel if you’re going to Disneyland because it’s really convenient.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is right next to the Disney taking lot. Amazing location if your looking to be super close and/or walk from the hotel to about paying parking at Disneyland because here it’s completely free. I also opted for the $16 breakfast because kids eat free so it’s a no brainer. They had all the basic things so it was nice no amazing but simple and easy. I would absolutely stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kimberly

Traveled with family and small children
Wish breakfast would have been included especially with the cost of the room
Stayed 2 nights in Jan 2025

6/10 Okay

Cherise

Traveled with family

Outdated and a bit loud

It’s was fine. The hotel is a little outdated and we had a view of the parking structure. The drapes didn’t close so the parking lights shone in all night. The hotel is so close to Disneyland that you can hear the fireworks going off at night.
Stayed 1 night in Jan 2025

8/10 Good

JYOTHIRMAYI

Stayed 2 nights in Jan 2025

8/10 Good

Jake

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable clean rooms and facility. Easy to check in, and close to Disneyland.
Stayed 1 night in Nov 2024

10/10 Excellent

Abby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub and pool was super nice. Staff was very helpful and held our bags while we had lunch in town at checkout.
Stayed 1 night in Jan 2025

4/10 Poor

mario

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures do not represent the actual room. It was super outdated. The restroom was tiny the sink was outside the restroom. Nothing like the pictures. Only one elevator for the whole hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Melisa, Casa grande

Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

Not an experience I will repeat

The one complete standout of the hotel stay was the Front Desk staff, specifically Cindy as her customer service was exceptional. She was outgoing, charismatic, knowledgeable, efficient, helpful and empathetic. The rest of the front desk staff was very good as well, we just had more interaction with Cindy and she was spectacular. The rest of the stay was disappointing. The amenities were fine, I suppose, but the housekeeping staff didn’t actually do much of anything- in the two days I requested service, the first day I had my two trash cans emptied and had my bath mat taken—not replaced. Taken— and the second time I was given a bath mat and had two of my bath towels replaced. Neither time was my bed made. My parents had all of their hand towels taken and only had their trash emptied one out of the three days. The walls are extremely thin- I could not sleep the second night because of the loud activities happening in the room next door to me from around 5 am onward. The restaurant on site was understaffed and inattentive— we had to wait for 7 minutes in order to place an order for pick up the first night because there was only one employee working. Unfortunately in that area this is still one of the better 3 star hotel options, but compared to the 3 star hotels across the nation it was very much substandard, and even taking into account the exceptional service of Cindy and her team it still was barely a 3 star experience.
Stayed 4 nights in Jan 2025

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Jaskarn

Stayed 3 nights in Jan 2025

10/10 Excellent

Joy

Stayed 2 nights in Jan 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for Disney but bummer you have to pay for parking even though your a guest at the hotel.
Stayed 1 night in Jan 2025