Desert Palms Hotel & Suites

3.0 star property

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Photo gallery for Desert Palms Hotel & Suites

Front of property - evening/night
Outdoor pool
Interior entrance
Interior entrance
Free daily buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • Parking available
  • Air conditioning

Explore the area

Map
631 W Katella Ave, Anaheim, CA, 92802
  • Anaheim Convention Center
    ‪9 min walk‬
  • Disneyland® Resort
    ‪15 min walk‬
  • Disney California Adventure® Park
    ‪15 min walk‬
  • Orange County, CA (SNA-John Wayne)
    ‪21 min drive‬

Room options

Suite, 2 Twin Beds

  • 533.7 sq ft
  • Sleeps 6
  • 2 Twin Beds

Suite, 1 Twin Bed

  • 462.6 sq ft
  • Sleeps 6
  • 1 Twin Bed

Deluxe Room, 2 Queen Beds

  • 320.2 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Twin Beds

  • 462.6 sq ft
  • Sleeps 6
  • 2 Twin Beds

Superior Room, Multiple Beds

  • 533.7 sq ft
  • Sleeps 8
  • 4 Queen Beds

Deluxe Room, 1 Queen Bed

  • 320.2 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Desert Palms Hotel & Suites

Hotel in Anaheim Resort
Along with an outdoor pool, this smoke-free hotel has a fitness center and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Change of towels is available on request.
Desert Palms Hotel & Suites offers 196 accommodations with safes and hair dryers. Beds feature down comforters. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Anaheim hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Desert Palms Hotel & Suites features an outdoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 5005 square feet (465 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Concierge services and wedding services can be provided. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Desert Palms Hotel & Suites is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 30 per night; includes in/out privileges)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,005 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15

Property payment types

Important information

Optional extras

  • Self parking fee: USD 30 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system

Property is also known as

Desert Hotel
Desert Palms & Suites Anaheim
Desert Palms Anaheim
Desert Palms Hotel
Desert Palms Hotel Anaheim
Palms Desert
Desert Palms Hotel And Suites
Desert Palms Hotel Suites
Desert Palms Hotel & Suites Hotel
Desert Palms Hotel & Suites Anaheim
Desert Palms Hotel & Suites Hotel Anaheim

Desert Palms Hotel & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1388 out of 2271 reviews
Rating 8 - Good. 579 out of 2271 reviews
Rating 6 - Okay. 185 out of 2271 reviews
Rating 4 - Poor. 70 out of 2271 reviews
Rating 2 - Terrible. 49 out of 2271 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Candi

Traveled with family and small children
Stayed here 4 times and every time it’s been great. Staff is amazing, it’s always clean. You’re always greeted.easy walk to the park. Got a nice upgrade without asking this past stay. Thank you I will continue to book her for my Disney getaways
Stayed 2 nights in Jan 2025

10/10 Excellent

Cristina

Stayed 1 night in Dec 2024

10/10 Excellent

mayra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families!
Stayed 1 night in Dec 2024

10/10 Excellent

Mary A

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could have better breakfast options
Stayed 4 nights in Dec 2024

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the two bedrooms with a shared bathroom in the middle with separate doors and it was very walkable to Disneyland.
Stayed 2 nights in Dec 2024

8/10 Good

Chelsey

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service, amenities
Very close to Disney to walk. Staff were friendly upon arrival. Lobby has kids Disney movies playing 24 hours in kids area. Breakfast was great, variety of options and well maintained area. Variety of Amenities are close to the hotel. Rooms were average, the attention to detail with cleaning was a little lacking, (some spots on the walls, some small pieces of garbage behind the TV stand)
Stayed 8 nights in Dec 2024

8/10 Good

Gary, Kincardine

Traveled with family
Liked: Cleanliness, staff & service
This property is so close to Disney it’s only a 15 min walk. If you think best western plus then you are at the same quality. It does have a wall greens and cvs opposite and also. 24hour 7-11. And there is a great pizza place across the road. My advice would be to spend a little more and get a room with a full kitchen
Stayed 8 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Ian, Pittsburg

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Dec 2024

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay for a weekend at Disney.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kimo

Stayed 3 nights in Dec 2024

8/10 Good

Anibal

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is close to the park and other attractions, making it very convenient. The breakfast buffet included is really good for families and kids. All the employees are super friendly and have smiles on their faces.
Stayed 4 nights in Dec 2024

8/10 Good

Delwyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Brianne

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first arrived from a 6 hour drive we were greeting with a very unfriendly and rude front desk lady. She didnt smile or greet us whatsoever just stared at the computer. We finely got to our room with which we were greeted by a huge fan "drying out the carpets". The smell in the halls were horrendous and smelled like mold. Our carpet in our room and hallways were soaking wet. It was dark, dingy and we opened our "suite' windows to a brick wall. The smell was so bad so we kindly asked to switch to a different room. We moved to another room and it was the exact same. Dark, dingy and smelled awful. We canceled our reservations after being in the hotel for 25mins and moved right down the street to an AMAZING hotel cheaper than this dump. For $1k I expect at least dry carpets to walk on. Not to mention their pool area is tiny as well as hot tub. Not worth the money. It is close to Disney but so are a million other hotels that all offer shuttel services right to the main entrance. Dont waste your time or money in this place.
Stayed 3 nights in Dec 2024

10/10 Excellent

Neomi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! We recommend Dessert Palms to our family, they loved their stay! Looking forward to stay there again!
Stayed 5 nights in Oct 2024

6/10 Okay

Sharon

Liked: Staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Doshan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near Disneyland and other store fronts and dinning options. Spacious lobby to relax. Plus buffet breakfast.
Stayed 4 nights in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More pool time
Rooms were nice ammenities good. I would have liked to see longer poil hours
Stayed 2 nights in Dec 2024

8/10 Good

Teresa

Traveled with family
Liked: Cleanliness, staff & service
I liked the cleanliness of rooms, the fridge and microwave. There was a light outside window and window coverings aren’t sufficient. The location is a bit sketchy with bus stop and 711. Breakfast wasn’t good. Very basic and not fresh.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicole

Stayed 3 nights in Dec 2024

8/10 Good

Sarah Jane

Stayed 3 nights in Nov 2024

10/10 Excellent

Kaleihiehie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed how close Desert Palms was to Disneyland. Facilities were well kept and the underground parking was convenient. Also received an unexpected upgrade which was a nice bonus!
Stayed 3 nights in Dec 2024

8/10 Good

Ritchel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the property was a short 15min walk to DL. It’s location is close to many convenient stores and eateries. There is ample parking underground. The hotel was clean and most staff were friendly and courteous. My son and I were at the pool. One staff came to tell me that the pool is now closed, but I pointed out that it’s 9:55pm and the pool hours posted is closing is at 10pm. A little too eager are we? We’re just trying to enjoy every minute, lol. Breakfast was decent, but wish they would change it up a bit. There were sausage patties everyday of our 3 night stay. Walls are super thin, you hear all neighbors around you, even foot stomping from upstairs and cars/motorcycles outside our window. Our room was about 6 rooms away from the washer and dryer and we could hear other rumbling. All this is consistent with other reviews, so it wasn’t a surprise. I’d stay here again if there were no other options, but there are plenty to choose. Make sure to weight out the parking fees, resort fees and breakfast if offered.
Stayed 3 nights in Dec 2024

10/10 Excellent

Cortney

Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024