Room Mate Aitana

4.0 star property

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Photo gallery for Room Mate Aitana

Exterior
Reception
Exterior
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Gym
  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
IJDok 6, Amsterdam, 1013
  • Anne Frank House
    ‪15 min walk‬
  • Royal Palace
    ‪19 min walk‬
  • Dam Square
    ‪19 min walk‬
  • Amsterdam (AMS-Schiphol)
    ‪19 min drive‬

Room options

Superior Twin Room, 2 Twin Beds

  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite

  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Family Room

  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Room, 1 Queen Bed (Cosy)

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite

  • 861 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, City View

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Executive Double Room

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Executive Room, Corner

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Room Mate Aitana

4-star hotel in Amsterdam City Centre
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, a business center, and concierge services.
Room Mate Aitana offers 284 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 37-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Amsterdam hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 7 meeting rooms.

Wireless Internet access is complimentary. This Amsterdam hotel also offers a fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge).

Room Mate Aitana is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Ijdock - This restaurant serves breakfast, lunch, and dinner.
Room service is available.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 23.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ijdock

Things to do

  • Gym

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Business center

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2013
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must receive written permission from the hotel in advance in order to check-in with their dog. Breed restrictions apply. Guests traveling with a dog must present their pet's current vaccination record and liability certificate at check-in. Dogs must not weigh more than 88 pounds (40 kilograms) and must be at least 1 year old. Full details will be provided by the hotel.
The credit card used to book the reservation must be presented by the cardholder at check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23.95 per person
  • Self parking fee: EUR 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind, solar, and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Dogs are not allowed in public areas, including restaurants, bars, terrace, pool areas and meeting rooms. Dogs must be leashed outside of the guestroom. Dogs are not allowed to be unattended in guestrooms, except during breakfast hours.

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Aitana Room Mate
Room Mate Aitana
Room Mate Aitana Amsterdam
Room Mate Aitana Hotel
Room Mate Aitana Hotel Amsterdam
Room Mate Aitana Hotel
Room Mate Aitana Amsterdam
Room Mate Aitana Hotel Amsterdam

Room Mate Aitana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 1001 reviews
Rating 8 - Good. 247 out of 1001 reviews
Rating 6 - Okay. 62 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Central station, however it's still a 10-15 min walk. Area around the property was quiet and private, however still within walking of multiple food and shopping options. Staff was friendly, considerate and knowledgeable.
Stayed 1 night in Nov 2024

10/10 Excellent

Georgina Tiegan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed as a birthday weekend away for my partners 26th birthday spoken to hotel regarding this and on arrival there was balloons chocolate and beer and sweets left as a birthday treat the room was cosy and very clean! Lovely view of the river. I generally couldn’t pick fault in an of it. We loved our stay and I would definitely come back.
Stayed 3 nights in Nov 2024

10/10 Excellent

TIMOTHY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

JOHN BENJAMIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! The concierge was wonderful; she even came across the street to the Bagels and Beans (which we also enjoyed) to let us know the room was ready. Everything was clean and staff was friendly. They made the whole Amsterdam experience extra wonderful.
Stayed 4 nights in Nov 2024

6/10 Okay

Pamela, Hastings on Hudson

Traveled with partner
Disliked: Cleanliness
We stayed during ADE 2024, for 4 days. For the price point of a Junior Suite it was not worth the price. The hotel hosted parties everyday until midnight, and the hotel lobby was always noisy and filled with non-guests who held up the elevators for paying guests. The lobby and the outside was always too noisy while these parties were happening. It was also not as clean, on most nights after each party the lobby wasn’t immediately cleaned. Broken glass was on the floor. Our room wasn’t cleaned daily even though we requested cleaning, and were told cleaning is limited to certain hours which is acceptable to a degree. But it is 2024 most hotels offer 24 hour service especially for Junior Suite prices. We waited 3 hours for towels to be brought to our room. When our room was serviced something was always missing—wash cloths, extra towels and our shower gel was empty. I really adored this property but I’m afraid it has declined especially during ADE. A lot of guests didn’t know about the parties and were also not pleased about the noise, when we opened the window we could hear loud conversations and music. I hope when we return it won’t be similar to our experience during ADE, and if they keep having loud parties during ADE we will choose another hotel with better sound proofing and 24 hour cleaning service. This hotel was supposed to be a quiet, clean and safe respite from all the noise. At times, we felt unsafe when non guests attending the party were clearly openly doing drugs.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy location, walkable from the central station and spacious room. Not right beside the station but if you don’t mind 10 min walk, it’s very handy. Friendly services and new/modern facilities I would stay again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Celise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the decoration and location. Our room had a small but nice balcony. We had a great stay!
Stayed 3 nights in Oct 2024

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying here and did not disappoint again. Lovely place to stay in Amsterdam
Stayed 2 nights in Oct 2024

8/10 Good

Andres

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view a little far from center
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Good location near to Amsterdam Centraal, a 15 min walk. Very Clean and modern, with some good staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Katrina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Bright and airy
Stayed 2 nights in Oct 2024

10/10 Excellent

Sarunas

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend it, will definitely go back.
Stayed 3 nights in Oct 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat little find
Great hotel a little off the beaten path. Great value if you don’t mind a walk. The decor was a little outdated and trying too hard to be contemporary. I would stay there again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room Good location
Lovely large, modern, clean room. Good location, walk from the station.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Charmaine, Seattle

Stayed 1 night in Oct 2024

8/10 Good

Shirlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! Hotel was quiet at night. The breakfast wasn’t that good but there is a great bagel spot across the street. Nice walk to Central Station
Stayed 7 nights in Oct 2024

8/10 Good

Jennifer

Stayed 3 nights in Oct 2024

4/10 Poor

Jiayi

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blocked drain and unpleasant
Unfortunately I’m not able to rate a 5 star review. This is my experience: Day 1, we found out the shower drain was block, found myself my legs being soaked in the shower with dirty water, had to get out of shower quickly (about 2 mins shower) worried the water gonna run out the shower room and flood the entire bathroom. Day 2, around 10:30 am wake up and rang the reception desk to request to fix the drain, they promised will do that during the day. Came back to hotel in the late evening, 10 pm found out the shower is still blocked. Rang the reception desk they said will get back to wait. Waited about 30 min no one back to me. Rang again, they requested me to hold the phone , waited, then they said to provide me a different room which is located on 6th floor ( my room is on 9th floor) for a shower only. And will let me know when the room is ready. Waited another 30 mins. No one ever contact me and I had to ring AGAIN, they said just 5 mins someone will bring me a room key. Waited another hour. No one ever bring me a key or fix the drain. It’s 11:50 pm. I was too tired to wait so I rang the reception please don’t bother to bring me key anymore I need to sleep now. It’s horrible. Day 3, 10 am in the morning I rang the reception desk Again, they apologised about last night and offered me free breakfast for the next day. And they also sent someone to fix the drain finally, actually they could have done that one day before. Drain finally fixed. Thank god.
Stayed 3 nights in Oct 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great albeit long waits for the elevator. A bit of a walk to places is usually not an issue but it was very rainy and windy to the point umbrellas were useless. Will stay again!
Stayed 3 nights in Sep 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent in all department
Stayed 2 nights in Oct 2024

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful water front view!
Stayed 2 nights in Oct 2024