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Shepherd Hotel

3.0 star property

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Photo gallery for Shepherd Hotel

Bar (on property)
Restaurant
Exterior
Restaurant
Minibar, in-room safe, desk, blackout drapes

Reviews

5.6 out of 10

Popular amenities

  • Parking available
  • Bar
  • Breakfast included
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
Jabal Amman - Zeid Bin Harith St., Amman
  • Rainbow Street
    ‪7 min walk‬
  • Abdoun Bridge
    ‪3 min drive‬
  • Al Abdali Mall
    ‪4 min drive‬
  • Amman (AMM-Queen Alia Intl.)
    ‪42 min drive‬

Room options

Triple Room

  • 452 sq ft
  • Sleeps 3
  • 3 Twin Beds

Double or Twin Room

  • 355 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Single Room

  • 248 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

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About this property

Shepherd Hotel

3-star hotel in Zahran
A restaurant, a nightclub, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe, and valet parking.
Shepherd Hotel offers 35 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a nightclub, a rooftop terrace, and dry cleaning/laundry services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Shepherd Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Shepherd Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (JOD 2 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Nightclub

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: JOD 25 per vehicle (one-way)
  • Valet parking fee: JOD 2.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Shepherd Hotel Amman
Shepherd Amman
Shepherd Hotel Hotel
Shepherd Hotel Amman
Shepherd Hotel Hotel Amman

Shepherd Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 1 out of 13 reviews
Rating 8 - Good. 5 out of 13 reviews
Rating 6 - Okay. 2 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 5 out of 13 reviews

6.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
noise from the restaurant is loud. Toilet was not excellent cleaning
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. They helped me get a taxi and USD change for the taxi without any fees.
Stayed 2 nights in Jan 2019

2/10 Terrible

Germs

Disliked: Cleanliness, property conditions & facilities, room comfort
Our experience with the hotel was terrible.. the facilities in the room are pretty old.. Lightings in the room is not well-lid - dingy feel. The room is not well heated too - we are here during the winter season and it was cold at night (the remote control temperature Vs the temperature on the AC are different) instead of heating function, it gave me the cold air function! Would appreciate if the hotel management could do a major revamp to the facilities. It is located in a prime location & more guests would enjoy a nice stay if the facilities are better managed.
Stayed 3 nights in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel isn't clean. A lot of noise. The room isn't clean neither the bathroom. The staff not trained, they didn't know how to use the credit machine. They don't have heat in the room. I made the reservation via Expedia, when I got there, they told me I don't have a reservation, so I have to buy a new reservation which I lost my Expedia's discount. I was really disappointed how Expedia rated this hotel 4 stars and I don't give this hotel more than 1/2 star.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

its a good place if you just want a place to sleep. the hotel needs a renovation, especially the rooms. Good price for the location.
Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
There is a disco pub running downstairs called "The Cube". They were playing music until 3:00 am. It was impossible to sleep until that time so i had to leave the hotel and return at 3:00 am I will never go back to that hotel again.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

2/10 Terrible

Mathilde

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible à éviter !!!

Séjour horrible aucune porte de l’étage 2 de toute les ne se ferme on n’a dû changer de chambre 4 fois et nos son rester dans une chambre bloqué le réceptionniste a carrément fracturé la porte pour les récupérer vraiment à éviter. Une boîte de nuit en bas de l’hôtel
Stayed 1 night in Feb 2020

8/10 Good

mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consigliato / Buono

L'hotel è situato in una posizione ottima, a 10 min a piedi da Rainbow St. La struttura è complessivamente buona. Il personale è davvero gentile e disponibile, ho avuto un problema personale e sono stati davvero molto carini ad aiutarmi in ogni modo. L'unico problema riscontrato è che in camera la Wi-Fi non funziona benissimo, meglio nella Hall. Consigliatissimo anche per un soggiorno di 2 o 3 giorni.
Stayed 3 nights in Apr 2019

8/10 Good

Therese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy hotel with a great owner!

The staff was very friendly and helpful. The room was clean and the beds was comfy. It was pretty cold in Amman during our stay but the aircon heated up our room quickly. It was located in a quit street, but during night we could here the traffic. But we had earplugs and it was not a problem. Would stay here again. Thanks!
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフに方がとても優しい。
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
C'est honteux que Expédia "vende" avec une forte commission l'hôtel Sheperd à Amman .Cet hôtel est en travaux dans un état de délabrement et de saleté inimaginables.Le petit déjeuner se limitait à du fromage en portion du café instantané et des rondelles de salami ressortis tous les matins jusqu'à avoir du salami avarie le ménage sommairement fait et la douche en panne. Et le wifi inopérant .certes le personnel est gentil mais cet hôtel ne doit pas figurer sur les sites de réservation sérieux.ce n'est pas le cas d'expedia.plus jamais expedia pour nos vacances et celles de nos proches Groupe de touristes de retour d'Amman
Stayed 7 nights in Nov 2018