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Grand Hotel Madaba

4.0 star property

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Photo gallery for Grand Hotel Madaba

Garden
Outdoor pool
Deluxe Triple Room | Egyptian cotton sheets, premium bedding, memory foam beds, minibar
Junior Studio Suite, Pool View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Parking included
  • Free WiFi
  • Bar

Explore the area

Map
Aisha Um Al Mumeneen Street, Madaba, 882-17110
  • Burnt Palace
    ‪2 min walk‬
  • Basilica of Saint George
    ‪10 min walk‬
  • Madaba Mosaic Map
    ‪11 min walk‬
  • Amman (AMM-Queen Alia Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Room, 1 King Bed

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, Pool View

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Junior Studio Suite, Pool View

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Bed Room

Deluxe Twin Bed Room | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Twin Bed Room

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Single Room

Deluxe Single Room | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Single Room

  • 334 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Triple Room

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

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About this property

Grand Hotel Madaba

4-star Madaba hotel close to Basilica of Saint George
This hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a 24-hour business center are onsite.
Grand Hotel Madaba offers 81 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Memory foam beds feature Egyptian cotton sheets and premium bedding. 32-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 968 square feet (90 square meters) include a conference center. This Mediterranean hotel also offers an outdoor pool, a library, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Grand Hotel Madaba has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10 AM.
Onsite venue - This family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Languages

Arabic, Czech, Dutch, English, French, German, Italian, Russian, Slovak, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library
  • Outdoor pool

Family friendly

  • Arcade/game room
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (968 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Low-height counter and sink
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 1 PM
Late check-out subject to availability
Late check-out fee: JOD 15
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for JOD 5.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: JOD 20 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: JOD 15 (subject to availability)
  • Crib (infant bed) fee: JOD 5.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system

Property is also known as

Best Western Grand Hotel Madaba
Best Western Grand Madaba
Grand Hotel Madaba
Grand Madaba

Grand Hotel Madaba Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 38 out of 79 reviews
Rating 8 - Good. 24 out of 79 reviews
Rating 6 - Okay. 7 out of 79 reviews
Rating 4 - Poor. 8 out of 79 reviews
Rating 2 - Terrible. 2 out of 79 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service
This place was great! Beautiful and clean facility, friendly and helpful staff. Delicious breakfast spread that included some of the best scrambled eggs ever (which they call an omelet but Americans would see as scrambled eggs). My only criticisms would be that the water didn't get hot in the afternoons for some reason. Also the pool was not clean. Other than that, i totally loved this place.
Stayed 3 nights in Nov 2024

6/10 Okay

Jennifer

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you paid for, we only stayed for one night because its 30 minutes from the airport and we were going to wadi rum the next day. Hotel is located in a sketchy area and its a little old but other than that everything was fine, the breakfast buffet was really good.
Stayed 1 night in Oct 2024

6/10 Okay

HSIAO-LING

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Roxanne, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ashlyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for one night after an early-mourning flight and they were able to accommodate us with early check-in. The room was clean and comfortable (though the shower spilled water into the floor). There were excellent dinner options at the hotel restaurant and the grounds were lovely. Would definitely stay here again. The only draw-back is the distance to Amman.
Stayed 1 night in Sep 2024

8/10 Good

Philip

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Allan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Several upgrades since our last visit new sunbeds around the pool and a call button for service when you’re on the pool deck
Stayed 3 nights in Aug 2024

10/10 Excellent

marianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great budget stay. Really enjoyed time. Close to main attractions
Stayed 2 nights in Aug 2024

8/10 Good

Kasem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

10/10 Excellent

Ponipate

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was ok during my stay and the property was very nice
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Attentive helpful staff. Reasonably priced.
Stayed 3 nights in Jul 2024

2/10 Terrible

Sue

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
SCAM! The phones are disconnected, and maps leave you in the desert. We were rescued by a group going to work at another camp. They brought us to the office, allowed us to use their internet, and gave us water and coffee. They even helped us search phone numbers and call to locate the nonexistent hotel.

10/10 Excellent

JACOB, TULSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in May 2024

4/10 Poor

Mohammad

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Marlene

Liked: Cleanliness
Average hotel. Definitely not a 4-star as advertised; it’s more comparable to 2.5 or 3-star. Room is quite basic but clean. WiFi is only accessible from the ground floor/lobby area (not in rooms). Pool and bar areas are fine. Limited parking on site but can easily find nearby free street parking. Would prefer breakfast buffet or menu rather than serving several options automatically (so much waste!). Hotel is about a 15 minute walk from most Madaba sites.
Stayed 2 nights in May 2024

10/10 Excellent

alonso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The manager gave us a nice surprise for our anniversary (a cake) and everything else was perfect. The breakfast was delicious as well.
Stayed 1 night in May 2024

8/10 Good

Allan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Lovely pool, Sunbeds need cushions
Stayed 5 nights in May 2024

8/10 Good

Jose, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall stay was great with an amazing staff cleaning the rooms and breakfast was good, very peaceful area to be around too. The only thing I wished the front desk was more helpful with planning my stay in Jordan like different tours. I will stay here again thou. Shukran!
Stayed 7 nights in Mar 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Paul

Traveled with group
Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was included and it was delicious! Staff was very friendly.
Stayed 1 night in Jan 2024

8/10 Good

farzana

Stayed 1 night in Dec 2023

10/10 Excellent

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with convenient parking and clean facilities.
Stayed 1 night in Nov 2023

10/10 Excellent

Kerry Reed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located
Stayed 1 night in Nov 2023

6/10 Okay

Mindi

Stayed 1 night in Oct 2023