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Best Western Plus University Park Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus University Park Inn & Suites

Exterior
Property amenity
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | 1 bedroom, premium bedding, desk, blackout drapes
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Gym
  • Laundry
$120
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
2500 University Blvd., Ames, IA, 50010
  • Reiman Gardens
    ‪17 min walk‬
  • Jack Trice Stadium
    ‪2 min drive‬
  • Iowa State University
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | 1 bedroom, premium bedding, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(31 reviews)
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | 1 bedroom, premium bedding, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(40 reviews)
  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

Family Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed) | 1 bedroom, premium bedding, desk, blackout drapes

Family Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • 310 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, premium bedding, desk, blackout drapes

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 310 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | 1 bedroom, premium bedding, desk, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | 1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.2 out of 10
Wonderful
(11 reviews)
  • 310 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 310 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus University Park Inn & Suites

Ames hotel close to Iowa State University
An indoor pool, a fitness center, and a hot tub are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Best Western Plus University Park Inn & Suites offers 87 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Plus University Park Inn & Suites provides a hot tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a terrace, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

Best Western Plus University Park Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 5:30 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 5:30 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from December 12 2024 to October 1 2025 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Plus University
Plus University Park & Suites
Best Western Plus University Park Ames
Best Western Plus University Park Inn & Suites Ames
Best Western Plus University Park Inn Ames
Best Western University Park
Best Western Ames
Ames Best Western
BEST WESTERN PLUS University Park Inn & Suites Ames, Iowa
Best Western Plus University Park Inn Suites
Best Western Plus University Park Inn & Suites Hotel
Best Western Plus University Park Inn & Suites Hotel Ames

Best Western Plus University Park Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 549 out of 1004 reviews
Rating 8 - Good. 294 out of 1004 reviews
Rating 6 - Okay. 94 out of 1004 reviews
Rating 4 - Poor. 40 out of 1004 reviews
Rating 2 - Terrible. 27 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Culley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Sabine

Traveled with family
Liked: Room comfort

Simple hotel room at outrageous cost

Graduation weekend in a University town drove hotel prices into crazy range (typical is $120 - we paid this weekend $450) rice in no way is in perspective with the accommodation. Pretty old hotel, all amenities in working order, but old and outdated. Highlight is the 24h coffee automatic in the lobby. This is splendit. The individually wrapped coffee plastic cups reminded of Covid times- also not necessary in my mind. Beds were clean and comfortable.
Stayed 2 nights in May 2025

6/10 Okay

Terri

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Our stay was disappointing, especially given the high rate we paid for graduation week. After a long day of graduation the day before and packing/loading the moving van throughout the day, we were eager to use the hot tub, only to find it scalding hot—completely unusable. I normally enjoy the water quite hot but this was dangerously hot and we could not get into the water even after trying to give our feet and legs time to acclimate to the temperature. Despite multiple attempts and inquiries, we were met with rudeness and dismissiveness from the front desk. Staff insisted it had been checked and was 102°F, but it clearly wasn't. I asked if the temperature could be re-tested but was told that no maintenance was available, When asked if there was any chance that we could just use the temperature gauge to verify we were basically dismissed . Very disappointing experience but I guess now we knew why we had not seen anybody in the hot tub throughout the duration of our stay.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Marcos

Traveled with family
I had a nice size room and great stay. Breakfast was great
Stayed 2 nights in May 2025

10/10 Excellent

Rene

Traveled with partner
Liked: Amenities
Great overnight stay, thank you!
Stayed 1 night in May 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay
Stayed 1 night in May 2025

8/10 Good

Daniel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at this hotel one time a month on business. The breakfast is always well done. Love the coffee maker machine. Prices for this hotel are also reasonable.
Stayed 1 night in Apr 2025

10/10 Excellent

grace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We attended a wedding and the hotel was really close to the wedding reception. Breakfast was great!
Stayed 3 nights in May 2025

8/10 Good

Derek

Stayed 1 night in Apr 2025

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for price
Stayed 1 night in Apr 2025

8/10 Good

Andy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, safe and relatively quiet, would stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Umang

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff.
Stayed 1 night in Apr 2025

8/10 Good

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was very friendly and the room was clean.
Stayed 3 nights in Apr 2025

2/10 Terrible

Kimberly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The whole reason we booked this particular stay was because of the hot tub. When we arrived we were informed that the hot tub was not working. The heater on the pool was not working either Totally ruined the entire trip. I would not have booked that stay had I known. So disappointing On a high note the staff were very pleasant!
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

It was ok.

There were a couple things that could have been better. Our door did not seal to the hallway. You could see through to the hall. The shower needed to have Drano poured down. The breakfast was empty of things 30 minutes before it was supposed to be over. Never refilled. Pool was closed but nothing said on the website.
Stayed 1 night in Mar 2025

10/10 Excellent

Robin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Pool was closed which was the main reason I booked the room. Also the hallway had a bad smell. Staff was super friendly and helpful and breakfasts were exceptional. Great location, clean.
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Beds were very uncomfortable and toilet continued to run after flushing. Decent hotel, but could use new beds
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a great property. The rooms were spacious and clean, and I liked how quiet the room was, overall. I will definitely be staying here again.
Stayed 3 nights in Mar 2025

8/10 Good

Heidi

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Clean- needs some updates

This hotel is clean and I love the close location to Iowa State campus. The room doors could stand to be replaced. They are lightweight and wood and block no sound. You could hear every conversation in the hallway. There’s also a big enough gap between the door and the door jam that I could see light into the hall.
Stayed 2 nights in Mar 2025

4/10 Poor

Helen

Pool was closed for renovation but we were not made aware before we booked
Stayed 1 night in Mar 2025

6/10 Okay

Shannon

Traveled with partner
Disliked: Cleanliness, amenities
The pool and hot tub was not in service. Breakfast was good. Towels and sheets had a weird smell and did not smell like they were washed.
Stayed 1 night in Mar 2025