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Best Western Plus University Park Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus University Park Inn & Suites

Exterior
Lobby
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Premium bedding, desk, blackout drapes, iron/ironing board
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
2500 University Blvd., Ames, IA, 50010
  • Jack Trice Stadium
    ‪2 min drive‬
  • Iowa State University
    ‪3 min drive‬
  • Hilton Coliseum
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(6 reviews)
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(27 reviews)
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(30 reviews)
  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

Family Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed) | Premium bedding, desk, blackout drapes, iron/ironing board

Family Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 310 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, blackout drapes, iron/ironing board

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 310 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.2 out of 10
Wonderful
(10 reviews)
  • 310 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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4.3 out of 5, Excellent, (1006)
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About this property

Best Western Plus University Park Inn & Suites

Ames hotel close to Iowa State University
An indoor pool, a fitness center, and a hot tub are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Best Western Plus University Park Inn & Suites offers 87 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

This Ames hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Plus University Park Inn & Suites provides a hot tub and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a terrace, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

Best Western Plus University Park Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 5:30 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 5:30 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from December 12 2024 to October 1 2025 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Plus University
Plus University Park & Suites
Best Western Plus University Park Ames
Best Western Plus University Park Inn & Suites Ames
Best Western Plus University Park Inn Ames
Best Western University Park
Best Western Ames
Ames Best Western
BEST WESTERN PLUS University Park Inn & Suites Ames, Iowa
Best Western Plus University Park Inn Suites
Best Western Plus University Park Inn & Suites Hotel
Best Western Plus University Park Inn & Suites Hotel Ames

Best Western Plus University Park Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 540 out of 1000 reviews
Rating 8 - Good. 304 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Douglas, Neenah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Kenneth

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Stayed 1 night in Nov 2024

4/10 Poor

Margie

Disliked: Staff & service, property conditions & facilities
This hotel was almost impossible to access as most roads were closed for the Iowa State football game. It took 15 minutes of driving through other hotel and random parking lots to finally access. Upon checkin, we were rudely told the pool and hot tub were out of order. This is one of the reasons we chose this particular hotel. The kids love to swim. The shower bathtub was a re-bath and sounded like the floor was giving out. The mattress was very uncomfortable. The breakfast had out of order waffles. Overall, not a good stay.
Stayed 1 night in Nov 2024

4/10 Poor

Jim

Traveled with family and small children
Disliked: Staff & service
When we arrived we were told that the pool was not available and was not for a few days. We planned on having our grandkids stay with us, they were the 2 kids on the reservation, and use the pool. We could have been notified, as they knew a few days in advance. The shower quit working in the middle of my shower - the front desk only said, I will tell maintenance, but I was checking out. Frustrating stay
Stayed 1 night in Nov 2024

10/10 Excellent

Caleb

Stayed 1 night in Nov 2024

6/10 Okay

ELIZABETH

Business traveler, Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
There were a lot of things that should have been cleaner. All the door jams to every room were dirty and hadn't been cleaned in some time. The carpet in the hallways was needing replaced. The paint on the ceiling in the bathroom was all peeling off and the tub would hardly drain so you had to stand in water over your feet to shower. The lobby was super clean and cute but the rest of the interior needed work and better cleaning
Stayed 1 night in Nov 2024

6/10 Okay

Lisa

Traveled with family
Breakfast was poor. Limited options. Also tub & sink drained very slow. Room was clean & comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff that helped make the stay great!
Stayed 1 night in Nov 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service
A dog friendly hotel with a great area for dogs to walk and go potty. Conveniently located for dining, fuel, etc. Friendly staff. Good breakfast. My only complaint is that the pool area is run down. The painting on the concrete surrounding the pool is peeling off and looks awful.
Stayed 1 night in Nov 2024

10/10 Excellent

Yurico, West Liberty

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
Clean, cozy, and quiet place. Worth it!
Stayed 3 nights in Nov 2024

8/10 Good

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kristin

Traveled with family
Liked: Staff & service, property conditions & facilities
All was good. Great staff,friendly helpful, clean. Good food.
Stayed 1 night in Nov 2024

10/10 Excellent

Camille

Stayed 1 night in Oct 2024

6/10 Okay

James

Stayed 1 night in Oct 2024

8/10 Good

Donald

Stayed 1 night in Oct 2024

10/10 Excellent

Tamara

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Erika

Traveled with family
Liked: Property conditions & facilities
Staff was kind & helpful. The lobby was bright & cheerful.
Stayed 1 night in Oct 2024

4/10 Poor

Karole, Oak Park

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is fine. The individual checking me was not interested in welcoming travelers. She didn't break a.smile once, she gave us a room as far away from the elevator as possible (we're in our 70's), she didn’t bother to tell us about breakfast, and directed us to park in the back of the hotel, when parking in the front (plenty of spaces) was actually closer to our room. An exhausting individual.
Stayed 1 night in Oct 2024

8/10 Good

Dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close enough to walk to the football game. Fairly quiet for being full occupancy, nice staff, easy parking, spacious room.
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa, Bettendorf

Stayed 1 night in Sep 2024

4/10 Poor

Renee

Traveled with family
Disliked: Staff & service
Don’t bother
Very dissatisfying short stay to visit Iowa state. Check in was not friendly, for some reason my room ticket or card wasn’t printed, which was odd, the WiFi connected but there was no internet at all, and no one at front desk to help the 800 number printed on the tiny piece of paper was a joke. Breakfast was cold, and had weird fried eggs, the worst the was US flag flying outside, all in tatters, very disrespectful. We won’t be staying again,
Stayed 1 night in Oct 2024

2/10 Terrible

Angie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool and hot tube were gross and there was black mold on the ceiling. It smelled terrible in the pool room. The rooms were ok but very small.
Stayed 1 night in Oct 2024