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DoubleTree by Hilton Napa Valley - American Canyon

4.0 star property

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Photo gallery for DoubleTree by Hilton Napa Valley - American Canyon

Exterior
Lobby
Outdoor pool
Meeting facility
Premium bedding, down comforters, in-room safe, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • Pool
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
3600 Broadway St, Hwy 29, American Canyon, CA, 94503
  • Solano County Fairgrounds
    ‪6 min drive‬
  • Chardonnay Golf Club
    ‪9 min drive‬
  • Six Flags Discovery Kingdom
    ‪10 min drive‬
  • Concord, CA (CCR-Buchanan Field)
    ‪34 min drive‬

Room options

View all photos for Two Queen Beds, Non-Smoking, Accessible

Premium bedding, down comforters, in-room safe, desk

Two Queen Beds, Non-Smoking, Accessible

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Lagoon View King

Premium bedding, down comforters, in-room safe, desk

Lagoon View King

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Room, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Two Queen

Premium bedding, down comforters, in-room safe, desk

Standard Two Queen

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Lagoon View Two Queen

Premium bedding, down comforters, in-room safe, desk

Lagoon View Two Queen

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King

Premium bedding, down comforters, in-room safe, desk

Standard King

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Lagoon View King with Patio

Premium bedding, down comforters, in-room safe, desk

Lagoon View King with Patio

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Lagoon View Two Queen with Patio

Premium bedding, down comforters, in-room safe, desk

Lagoon View Two Queen with Patio

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites Napa American Canyon by IHG

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1002)
The price is $170
per night
includes taxes & fees
May 9 - May 10
Holiday Inn Express & Suites Napa American Canyon by IHG

About this property

DoubleTree by Hilton Napa Valley - American Canyon

4-star American Canyon hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
DoubleTree by Hilton Napa Valley - American Canyon offers 132 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Napa Valley - American Canyon features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and limo/town car service. This Art Deco hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site.

DoubleTree by Hilton Napa Valley - American Canyon is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10:00 AM.
Gaia Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gaia Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for USD 20.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Crib (infant bed) fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hotel Napa
Hilton Napa
DoubleTree by Hilton Napa Valley American Canyon
DoubleTree by Hilton Napa Valley - American Canyon Hotel
DoubleTree by Hilton Hotel Spa Napa Valley American Canyon

DoubleTree by Hilton Napa Valley - American Canyon Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 401 out of 1004 reviews
Rating 8 - Good. 244 out of 1004 reviews
Rating 6 - Okay. 160 out of 1004 reviews
Rating 4 - Poor. 121 out of 1004 reviews
Rating 2 - Terrible. 78 out of 1004 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Sonny

Stayed 1 night in Jan 2025

10/10 Excellent

Emmeline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming

Stayed 2 nights in Dec 2024

10/10 Excellent

Geraldine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Was able to communicate with them by text which made it easy!
Stayed 1 night in Dec 2024

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious, but it was difficult to get it truly warm, although we had our own thermostat. The heater was up by the high ceiling. It was clean, simple with a couple special touches like the water glasses and a huge TV screen. It's smart to accept a map and make sure you know which direction to go to the elevator end of your corridor, especially if you're upstairs, but if you like walking it's perfect. The long corridors provide indoor walks if the weather is bad. You can give them your phone number, and a welcome text from them allows you to ask for anything you need by text. This service was above any other experience we've had, very personal because the person who texts you gives their name, and asks how things are the first couple days, and if there is anything you need.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff & clean rooms. Will definitely stay again for our next stay!
Stayed 2 nights in Jan 2025

2/10 Terrible

Victoria

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

1/10

Our toilet plumbing had issues in the middle of the night and wouldn’t flush. We checked out and it was still not working. We also had a leftover wine glass from the previous stay in our room. They compensated my $6 coffee… thanks for that but overall, not satisfied.
Stayed 1 night in Jan 2025

8/10 Good

Niko

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great experience, just never got my towels
Stayed 1 night in Dec 2024

6/10 Okay

Kelly

Stayed 3 nights in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, pleasant and efficient staff; appreciated the security measures
Stayed 1 night in Dec 2024

2/10 Terrible

Dina

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Turna

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Christina

Liked: Room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Oscar

Traveled with family
Disliked: Amenities, property conditions & facilities
The room itself was not in proper conditions, it has cracks all over, the fridge did not work perfect, some of our food froze and in the same grill the other side was fine, not enough towels, I think it would be nice to have a wine bottle opener in the room so we don’t have to bother the person in the long, at the end after we leave the hotel charge me $4.01 for I don’t know what, in general my first impression of the property was not as in the pictures, you should update them.
Stayed 3 nights in Dec 2024

10/10 Excellent

ANN

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Proximity and location, easy in/out. nearby amenities.
Stayed 1 night in Dec 2024

6/10 Okay

BHAVIN

Traveled with family
Disliked: Staff & service, amenities
This is not the Hilton standard! Only one shower towel in the room so i called reception manager who assured me that he would send shortly! Despite waiting for more than half an hour no one turn up to deliver so i called again and manager Raja assured that he would be sending someone with towel shortly! Sadly again waiting for nearly half an hour no one turned up! I was forced to use one towel between 3 of us! I would never book again, felt like they don’t need customers!
Stayed 1 night in Dec 2024

4/10 Poor

Thao

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The website is misleading. It states the hotel is a five stars hotel but more like a 2 star hotel. The room is old and don't feel comfortable to sleep. The bathroom doesn't have sufficient countertop space. The sink is more like a public toilet sink without a countertop. The court yard where the website says a lagoon is like an abandoned area with broken outdoor furnitures. I will never come back.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 2 nights in Dec 2024

10/10 Excellent

Abraham

Stayed 1 night in Dec 2024

8/10 Good

Felisa, American Canyon

Liked: Cleanliness, staff & service
Close to the center
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conditioner was empty. Probably was just over looked. Other than that, it has been an incredible stay as always
Stayed 3 nights in Dec 2024

2/10 Terrible

Angela, Hillsboro

Disliked: Cleanliness, staff & service, property conditions & facilities
Wouldn’t stay here ever again.
Stayed 2 nights in Dec 2024

8/10 Good

Griselda

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno
Stayed 1 night in Dec 2024

8/10 Good

Griselda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si la recomiendo
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria B

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff were super friendly!! SUPER cool that you have a Gold Leed rating!!!
Stayed 1 night in Dec 2024

8/10 Good

Maribel

Stayed 1 night in Dec 2024