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DoubleTree by Hilton Napa Valley - American Canyon

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Napa Valley - American Canyon

Exterior
Premium bedding, down comforters, in-room safe, desk
Exterior
Exterior
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Parking included
    Parking included
  • Gym
    Gym
  • Breakfast available
    Breakfast available

Explore the area

Map
3600 Broadway St, Hwy 29, American Canyon, CA, 94503
  • Eagle Vines Golf Club
    5 min drive
  • Solano County Fairgrounds
    6 min drive
  • Six Flags Discovery Kingdom
    10 min drive
  • Napa, CA (APC-Napa Valley)
    7 min drive

Room options

View all photos for Two Queen Beds, Non-Smoking, Accessible

Premium bedding, down comforters, in-room safe, desk

Two Queen Beds, Non-Smoking, Accessible

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Lagoon View King

Premium bedding, down comforters, in-room safe, desk

Lagoon View King

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Room, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Two Queen

Premium bedding, down comforters, in-room safe, desk

Standard Two Queen

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Lagoon View Two Queen

Premium bedding, down comforters, in-room safe, desk

Lagoon View Two Queen

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King

Premium bedding, down comforters, in-room safe, desk

Standard King

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Lagoon View King with Patio

Premium bedding, down comforters, in-room safe, desk

Lagoon View King with Patio

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Lagoon View Two Queen with Patio

Premium bedding, down comforters, in-room safe, desk

Lagoon View Two Queen with Patio

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites Napa American Canyon, an IHG Hotel

Pool
Pet friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (1008)
The price is $127
per night
includes taxes & fees
Dec 7 - Dec 8
Holiday Inn Express & Suites Napa American Canyon, an IHG Hotel

About this property

DoubleTree by Hilton Napa Valley - American Canyon

4-star American Canyon hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
DoubleTree by Hilton Napa Valley - American Canyon offers 132 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Napa Valley - American Canyon features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and limo/town car service. This Art Deco hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site.

DoubleTree by Hilton Napa Valley - American Canyon is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10:00 AM.
Gaia Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gaia Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for USD 20.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Crib (infant bed) fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hotel Napa
Hilton Napa
DoubleTree by Hilton Napa Valley American Canyon
DoubleTree by Hilton Napa Valley - American Canyon Hotel
DoubleTree by Hilton Hotel Spa Napa Valley American Canyon

DoubleTree by Hilton Napa Valley - American Canyon Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 393 out of 1001 reviews" "
Rating 8 - Good. 243 out of 1001 reviews" "
Rating 6 - Okay. 160 out of 1001 reviews" "
Rating 4 - Poor. 127 out of 1001 reviews" "
Rating 2 - Terrible. 78 out of 1001 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Property conditions & facilities
The property is run down, furniture in our room was banged up, seats were worn through. We didn’t expect it to be the fanciest place, but it just seems past its prime
Stayed 2 nights in Aug 2024

4/10 Poor

Robert

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Property was ok,battery in the smoke alarm went out at 1am causing a loud repetitive chirping, the front desk couldn’t fix it until the next day, so it caused a restless night for my family. To be fair, they offered to move us to a different room at 2am, which seemed like a worse idea.
Stayed 1 night in Aug 2024

8/10 Good

Joe

Traveled with partner
Location
Stayed 2 nights in Jul 2024

8/10 Good

Leyla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel they are making it better but still needs a little more work
Stayed 2 nights in Aug 2024

4/10 Poor

Elizabeth

Stayed 1 night in Aug 2024

6/10 Okay

Esmeralda

Traveled with family and small children
Liked: Staff & service, amenities
The room has a weird smell, sheets had obvious stains, the bathroom door wouldn't fully close (so the lock was basically useless), and there was a giant crack in the wall by the headboard of one of the beds. The staff was wonderful and very helpful, but the rooms could use some better upkeep.
Stayed 2 nights in Aug 2024

10/10 Excellent

kevin

Traveled with partner
Very nice staff and bar/restaurant
Stayed 1 night in Aug 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Ashley

Traveled with group
Liked: Staff & service
The door to the restroom did not close/open properly and continued to make a loud rubbing sound. Bathrooms look old and warn. Appeared to be drink marks on a wall. And curtains for whatever reason, had large stains.
Stayed 1 night in Aug 2024

6/10 Okay

Zachary

Business traveler
Liked: Staff & service, property conditions & facilities
Beautiful hotel
My stay overall was okay. Just a couple things that happened. When I initially entered the room I didn't have any towels to shower with. I asked somebody out in the hallway for a towels was never delivered. Any towels. Next morning left for work about 3:00 a.m. came back to my room. The food I had there was thrown away but the trash was left sitting in the trash cans. But luckily and very happily managed me. Did able to cop me a free meal there and I'm very thankful for that. Because food nowadays is very expensive. I asked again for towels for the room and again I was ignored. No towels were delivered to my room The ladies out in the hallway cleaning rooms. I was just looked at.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kimba

Stayed 1 night in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Was only a way station for me. Left in the morning and came back at night to sleep. Did not have the room cleaned while I was there, no need. I would stay there again if/when my journeys bring me back to the area.
Stayed 4 nights in Jul 2024

4/10 Poor

Stacie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not impressed
We got to the hotel, got our room on the second floor to find out the elevator was not working. Our room was very dated and not the cleanest place we have stayed for sure. On Sunday I tried to make a spa appointment (there are signs up boasting relaxation) to find out the spa is permanently closed. We tried to eat at the restaurant that has very limited hours. We tried to get ready to leave the hotel and had no water in the shower and only cold water in the sink.. we were told it was a leak and were offered a late checkout. Our bed was not comfortable and we wi not be staying here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

denisse

Liked: Staff & service
Comfortable, but not clean
Stayed 1 night in Jul 2024

6/10 Okay

Kristin

Traveled with family
Liked: Staff & service
Hotel was just ok. Weird smell in room. AC barely worked. Room needed to be renovated. Could be cleaner.
Stayed 1 night in Jun 2024

8/10 Good

Matthew

Liked: Staff & service
Stayed 2 nights in Jul 2024

4/10 Poor

Lourdes

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Just disappointed
Stayed 1 night in Jul 2024

6/10 Okay

Mike

Traveled with family
Very difficult because of the computers not working. Was hoping to check in at 2 pm when we arrived, however was not able to until 6:00 pm. Which threw a wrench in our plans. Was also shocked when people siting at the restaurant brought II Popeyes chicken from the outside and were not asked to leave.
Stayed 2 nights in Jul 2024

4/10 Poor

Dr Louise

Traveled with family
There were spots on the chair in our room the bathroom baseboards were coming apart due to moisture. The system was down because of a larger worldwide issue. I am a Hilton Honors member and could not get an upgrade. Not happy
Stayed 2 nights in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Ok hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Dianne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at this property. It is centrally located, clean beautiful grounds especially the lagoon! The food and service at the restaurant was excellent as well as the service!
Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Ron

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Joseph, Cranston

Stayed 1 night in Jul 2024