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Embassy Suites by Hilton Amarillo Downtown

3.5 star property

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Photo gallery for Embassy Suites by Hilton Amarillo Downtown

Bar (on property)
In-room safe, desk, blackout drapes, iron/ironing board
Terrace/patio
Reception
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Bar
  • Gym

Explore the area

Map
550 South Buchanan Street, Amarillo, TX, 79101
  • Hodgetown Stadium
    ‪2 min walk‬
  • Amarillo Civic Center
    ‪2 min walk‬
  • American Quarter Horse Association
    ‪4 min drive‬
  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)

In-room safe, desk, blackout drapes, iron/ironing board

Premium Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

In-room safe, desk, blackout drapes, iron/ironing board

Premium Suite, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Presidential Suite, 1 King Bed, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Premium Suite, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Premium Suite, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Premium Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Premium Studio Suite, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

In-room safe, desk, blackout drapes, iron/ironing board

Premium Suite, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (w/ bathtub)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (w/ bathtub)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Terrace/patio

Hyatt Place Amarillo-West

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, (1454)
The price is $94
per night
$110 total
includes taxes & fees
Apr 17 - Apr 18
Hyatt Place Amarillo-West

About this property

Embassy Suites by Hilton Amarillo Downtown

3.5-star hotel in Downtown Amarillo
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available.
Embassy Suites by Hilton Amarillo Downtown offers 226 accommodations with laptop-compatible safes and safes. 43-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Amarillo hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Embassy Suites by Hilton Amarillo Downtown features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 3.5-star property consist of a 24-hour business center, 11 meeting rooms, and coworking spaces. Event facilities measuring 18000 square feet (1672 square meters) include a conference center. This business-friendly hotel also offers gift shops/newsstands, a picnic area, and concierge services. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Amarillo Downtown has designated areas for smoking.

A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Amarillo Downtown has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 17 per day)
  • Covered valet parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Conference center (18,000 square feet of space)
  • Coworking space

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.65 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 32.00 per day (in/out privileges)
  • Nearby parking fee: USD 17 per day (50 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Amarillo Downtown Hotel
Hotel Embassy Suites Amarillo Downtown Amarillo
Amarillo Embassy Suites Amarillo Downtown Hotel
Hotel Embassy Suites Amarillo Downtown
Embassy Suites Amarillo Downtown Amarillo
Embassy Suites Hotel
Embassy Suites
Embassy Suites Amarillo
Embassy Suites Amarillo Downtown
Embassy Suites by Hilton Amarillo Downtown Hotel
Embassy Suites by Hilton Amarillo Downtown Amarillo
Embassy Suites by Hilton Amarillo Downtown Hotel Amarillo

Embassy Suites by Hilton Amarillo Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 698 out of 1003 reviews
Rating 8 - Good. 149 out of 1003 reviews
Rating 6 - Okay. 67 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 54 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Geralyn

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They charge for parking in the garage or you can park on the street. I parked on the side street. Not convenient.
Stayed 1 night in Jan 2025

8/10 Good

Billy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was nice and clean and we really enjoyed the breakfast. Would definitely stay there again.
Stayed 1 night in Dec 2024

8/10 Good

Octavio

Traveled with family
Liked: Cleanliness, staff & service, amenities
We got a nice spacious suite, great for the price. The telephone wasn't working when i tried to order room service or request shower gel. It was hard to reach the staff. The staff was helpful and the food was great once i got ahold on them.
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was gorgeous and well Maintained. Friendly staff would stay again
Stayed 1 night in Dec 2024

6/10 Okay

Celia

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

John

Stayed 1 night in Dec 2024

8/10 Good

Anne-Marie, Aurora

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
It was fine, but temper expectations for Amarillo
Pool was very cold but the hot tub was way too hot. The sauna was broken. The freezer inn the snack area was broken. The downstairs bathroom had the heater inn high the entire trip.
Stayed 1 night in Dec 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Garrett

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horribly ran hotel
Room had not been serviced when we checked in at 6pm. Was given a complimentary appetizer coupon for the inconvenience. However, we ordered room service from the provided menu in the room only to be called back 15 minutes later that the menu changed and they are only serving the late night menu on weekends. In was 6:30 in the evening. We elected to go out instead. The Hydration Station” on our floor had no ice and the water was warm and tasted like it was straight from an outdoor hose. In the morning we tried to take showers and there was no hot water. We asked for a manager while checking out and there was non available. Strange that there’s no management present, but not surprising given how poorly the hotel is ran. Was promised a call back by the front desk manager that never happened. I want my money back.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Hogan

Stayed 1 night in Dec 2024

10/10 Excellent

charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Luis

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful
Stayed 1 night in Nov 2024

10/10 Excellent

SAUL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Raghu

Awesome
Stayed 1 night in Dec 2024

10/10 Excellent

Bryndis

Stayed 1 night in Dec 2024

10/10 Excellent

Arzu

Stayed 1 night in Dec 2024

10/10 Excellent

Luis E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Dec 2024

8/10 Good

Porfirio

Stayed 1 night in Dec 2024

10/10 Excellent

Kellie

Stayed 1 night in Dec 2024

10/10 Excellent

OSCAR

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems, will definitely stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice. The front desk staff and breakfast staff were all excellent. Had no room cleans the 3 days we were there and didn’t like that policy. The parking is all on the street unless you pay for valet parking. There were tears in the sides of the mattresses. So need to be replaced. The lobby, bar, and breakfast areas were all in good conditions and the hotel was nicely decorated for the holidays.
Stayed 3 nights in Dec 2024

10/10 Excellent

Deahdra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean with all amenities available. Guest services were accomodating to us. The evening drinks and snacks and continental breakfast was well prepared with a great variation to choose from. The pay for parking was a bit of a downside. It would be nice if the hotel could provide a 24 hour free voucher for parking at least. But, nevertheless We will definitely be staying again when we plan on visiting the canyon.
Stayed 1 night in Dec 2024

4/10 Poor

Diney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Disappointed that the hot tub and pool were not working.
Stayed 1 night in Dec 2024