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Embassy Suites by Hilton Amarillo Downtown

3.5 star property

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Photo gallery for Embassy Suites by Hilton Amarillo Downtown

Terrace/patio
Exterior
Presidential Suite, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Lobby
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Bar
  • Gym

Explore the area

Map
550 South Buchanan Street, Amarillo, TX, 79101
  • Hodgetown Stadium
    ‪2 min walk‬
  • Amarillo Civic Center
    ‪2 min walk‬
  • American Quarter Horse Association
    ‪4 min drive‬
  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)

In-room safe, desk, blackout drapes, iron/ironing board

Premium Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

In-room safe, desk, blackout drapes, iron/ironing board

Premium Suite, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Presidential Suite, 1 King Bed, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Premium Suite, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Premium Suite, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Premium Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Premium Studio Suite, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

In-room safe, desk, blackout drapes, iron/ironing board

Premium Suite, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (w/ bathtub)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (w/ bathtub)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Terrace/patio

Hyatt Place Amarillo-West

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, (1435)
The price is $113
per night
$132 total
includes taxes & fees
May 8 - May 9
Hyatt Place Amarillo-West

About this property

Embassy Suites by Hilton Amarillo Downtown

3.5-star hotel in Downtown Amarillo
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available.
Embassy Suites by Hilton Amarillo Downtown offers 226 accommodations with laptop-compatible safes and safes. 43-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Amarillo hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Embassy Suites by Hilton Amarillo Downtown features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 3.5-star property consist of a 24-hour business center, 11 meeting rooms, and coworking spaces. Event facilities measuring 18000 square feet (1672 square meters) include a conference center. This business-friendly hotel also offers gift shops/newsstands, a picnic area, and concierge services. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Amarillo Downtown has designated areas for smoking.

A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Amarillo Downtown has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 17 per day)
  • Covered valet parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Conference center (18,000 square feet of space)
  • Coworking space

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.65 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 32.00 per day (in/out privileges)
  • Nearby parking fee: USD 17 per day (50 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Amarillo Downtown Hotel
Hotel Embassy Suites Amarillo Downtown Amarillo
Amarillo Embassy Suites Amarillo Downtown Hotel
Hotel Embassy Suites Amarillo Downtown
Embassy Suites Amarillo Downtown Amarillo
Embassy Suites Hotel
Embassy Suites
Embassy Suites Amarillo
Embassy Suites Amarillo Downtown
Embassy Suites by Hilton Amarillo Downtown Hotel
Embassy Suites by Hilton Amarillo Downtown Amarillo
Embassy Suites by Hilton Amarillo Downtown Hotel Amarillo

Embassy Suites by Hilton Amarillo Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 696 out of 1000 reviews
Rating 8 - Good. 149 out of 1000 reviews
Rating 6 - Okay. 66 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 54 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Amazing stay. Staff was very helpful and friendly, especially Bear.
Stayed 1 night in Jan 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Amazing stay from checkin to departure.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Angela

Traveled with family and small children, Traveled with family
Disliked: Staff & service
The staff is unprofessional and does not take complaints seriously and they are not accommodating.
Stayed 1 night in Dec 2024

2/10 Terrible

Justin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Daryl

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff is always helpful and friendly. House keeping need to be a little better, but we love staying at an Embassy. The breakfast is always top notch!
Stayed 2 nights in Jan 2025

10/10 Excellent

Kenneth, Little Elm

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fair price and nice hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Ross

Stayed 1 night in Jan 2025

8/10 Good

Stacey, Broken Arrow

Liked: Cleanliness, staff & service, property conditions & facilities
Needs dog relief area
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2025

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay, will definitely be back!

I would definitely stay here again! Clean, quiet and comfortable rooms. The breakfast is incredible and the front desk even recommended an awesome Mexican restaurant within walking distance from the hotel. We loved our stay and this will be the go-to any time we drive through Amarillo.
Stayed 1 night in Dec 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Anne-Marie, Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had some problems with the rooms being ready on time and computer glitches. Staff was courteous and handled the problems professionally.
Stayed 1 night in Dec 2024

8/10 Good

Charles

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay went well. The staff was fantastic. The room was great. A drawback was the parking and checking in. There’s just not enough space for folks to check in if it’s busy, which it was the night we checked in. This actually made things a little unsafe as there was a round-about totally full of running cars and tired and frustrated people….but this was simply just my observance. Plus, we had to pay for parking and it was across the street. For these reasons, we would probably try and find another place in Amarillo next time with better parking and safer flow of traffic.
Stayed 1 night in Dec 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice. Parking was easy on the street but didn’t like that you could only pay for parking I. The garage across the street or valet. We ended up parking around the corner next to the event center. Street parking was only available as it was the weekend.
Stayed 1 night in Jan 2025

10/10 Excellent

Cody

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Donna

Stayed 3 nights in Dec 2024

10/10 Excellent

John

Business traveler
Stayed 1 night in Dec 2024

8/10 Good

Bonnie B

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great New Years gathering of family!

Fast & easy check-in. Staff friendly and accommodating. Beds were great and breakfast plentiful. Amenities were not so satisfying as the pool was too cold and the Hot tub lukewarm.
Stayed 1 night in Dec 2024

10/10 Excellent

mari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would come again
Stayed 2 nights in Jan 2025

2/10 Terrible

Juan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon the arrival at the hotel… it was stated that the pool and jacuzzi were inoperable and had been for a short time… was assured they would be up the next day… this turned out to be untrue because upon checkout they were inoperable and was one of our main reasons for booking the hotel. Staff was extremely rude and inattentive when it came to addressing issues. First room we were given reeked of cigarette smoke and the ceiling was falling down in the bathroom. When I went to alert the staff to the issue they made it known nothing could be done until the room was inspected… upon which maintenance did and claimed the room was in very poor order and went down to insist we be moved. Upon switching rooms at front desk I was told there are luggage carts to move myself and was offered no assistance even though bell hop moved luggage into room originally. Upon getting into the new room we noticed no bottles of water were available there were no towels in the room and the hygiene products were empty (no lotion, no body wash and shampoo went empty after one shower) Parking was a challenge and really unclear. When I asked I was told it was broken down in the elevator and thru out the hotel. When I spoke with the manager regarding the issues he was less tha. Helpful and extremely rude. This is not the experience I have come to expect from an embassy suites… and sadly will Never stay at this hotel again and recommend highly you don’t either it’s a big disappointment.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose Alberto Navarrete

Stayed 1 night in Jan 2025