Embassy Suites by Hilton Amarillo Downtown

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Amarillo Downtown

Bar (on property)
Reception
Lobby
In-room safe, desk, blackout drapes, iron/ironing board
Terrace/patio

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Bar
  • Pool

Explore the area

Map
550 South Buchanan Street, Amarillo, TX, 79101
  • Globe-News Center
    1 min walk
  • Hodgetown Stadium
    2 min walk
  • Amarillo City Hall
    2 min walk
  • Amarillo, TX (TDW-Tradewind)
    6 min drive

Room options

Suite, 1 King Bed

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 6
  • 1 King Bed

Premium Studio Suite, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (w/ bathtub)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Embassy Suites by Hilton Amarillo Downtown

3.5-star hotel in Downtown Amarillo
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available.
Embassy Suites by Hilton Amarillo Downtown offers 226 accommodations with laptop-compatible safes and safes. 43-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Amarillo hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Embassy Suites by Hilton Amarillo Downtown features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 3.5-star property consist of a 24-hour business center, 11 meeting rooms, and coworking spaces. Event facilities measuring 18000 square feet (1672 square meters) include a conference center. This business-friendly hotel also offers gift shops/newsstands, a picnic area, and concierge services. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Amarillo Downtown has designated areas for smoking.

A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Amarillo Downtown has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 17 per day)
  • Covered valet parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Conference center (18,000 square feet of space)
  • Coworking space

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.65 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 32.00 per day (in/out privileges)
  • Nearby parking fee: USD 17 per day (50 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Amarillo Downtown Hotel
Hotel Embassy Suites Amarillo Downtown Amarillo
Amarillo Embassy Suites Amarillo Downtown Hotel
Hotel Embassy Suites Amarillo Downtown
Embassy Suites Amarillo Downtown Amarillo
Embassy Suites Hotel
Embassy Suites
Embassy Suites Amarillo
Embassy Suites Amarillo Downtown
Embassy Suites by Hilton Amarillo Downtown Hotel
Embassy Suites by Hilton Amarillo Downtown Amarillo
Embassy Suites by Hilton Amarillo Downtown Hotel Amarillo

Embassy Suites by Hilton Amarillo Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 686 out of 1003 reviews" "
Rating 8 - Good. 152 out of 1003 reviews" "
Rating 6 - Okay. 71 out of 1003 reviews" "
Rating 4 - Poor. 38 out of 1003 reviews" "
Rating 2 - Terrible. 56 out of 1003 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Presidential Suite was amazing! Nice view, very comfortable. Spacious. Room service was really good, food was hot and crisp, with quick delivery. All staff were very nice.
Stayed 2 nights in Sep 2024

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place, really convenient parking and access to downtown amenities.
Stayed 3 nights in Sep 2024

10/10 Excellent

vince

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and upscale hotel. Friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Bonnie

Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Robin

Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was nice and very comfortable. Enjoyed the short walking distances to dining areas and for the night life me and my spouse enjoy. Staff was very nice and always smiling when around them. Would stay again in the future.
Stayed 2 nights in Sep 2024

10/10 Excellent

Adrian

Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
We stayed on Friday September 6. I left medication in the room upon leaving Saturday morning. I called Saturday evening at 7 and was met with we cannot help you until Monday morning. I had to COLD TURKEY off of prescription medicine because your weekrnd staff would NOT HELP ME. I was willing to return Sunday morning to pick it up but they would not help me. I had to speak to housekeeping. This is so unhelpful. When I went to pick up my meds tjis morning. Your front desk staff did not want to assist. Forwarded my call to housekeeping that went to voicemail. I drove 2 hours to pick up this med. I had to call back EIGHT times to speak to the front desk again. Do better. You put my health in jeopardy because you either have very lazy and unhelpful staff at the Amarillo location or you habe ludicrous rules that dont allow patrons to receive assistance on the weekends. Which one is it?
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Embassy suites for the AQHA Hall of Fame Celebration. It is a lovely hotel fairly close to the AQHA museum and hall of fame and very convenient to shppping.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sheryl, Annapolis

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Salvador

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Misty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is so hard! When we got there we couldn’t even pull into the circle drive! Lots of cars just parked there waiting for valet I’m pretty sure i got 2 queen beds and they gave us full beds
Stayed 1 night in Aug 2024

10/10 Excellent

LISA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The pool was freezing, that’s the only complaint.
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk clerk was wonderful great customer service! The only bad experience was the bartender was just rude and had terrible customer service
Stayed 1 night in Sep 2024

10/10 Excellent

Ruby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Michael, Colleyville

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
pubes in the tub when we first got to the room
Stayed 1 night in Aug 2024

10/10 Excellent

Trina, Plainview

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel. Great breakfast and just across the street from the ballpark
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

Juan Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in downtown across from the baseball field--safe area. The rooms are comfortable and quiet. The breakfast is very good and the complementary drink coupons during happy hour are a nice bonus.
Stayed 1 night in Aug 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

LUCY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024