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Hacienda San Gabriel de las Palmas

5.0 star property

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Photo gallery for Hacienda San Gabriel de las Palmas

Indoor spa tub
Courtyard
Plasma TV
Outdoor pool, sun loungers
In-room safe, bed sheets

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Spa
  • Parking included
  • Laundry

Explore the area

Map
Carr Fed Cuernavaca Chilpancingo KM 41.8, San Gabriel de las Palmas, Amacuzac, MOR, 62642
  • Jardines de México
    ‪10 min drive‬
  • Tequesquitengo Lake
    ‪15 min drive‬
  • Water Park El Rollo
    ‪26 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | In-room safe, bed sheets

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | In-room safe, bed sheets

Premium Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room

Premium Room | In-room safe, bed sheets

Premium Room

  • Sleeps 3
  • 3 Double Beds

View all photos for Presidential Suite

Presidential Suite | In-room safe, bed sheets

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | Jetted tub

Master Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Hotel Master Club

  • Pool
  • Spa
  • Kids pool
  • Parking included
3.7 out of 5, Good, (101)
The price is $97
per night
$117 total
includes taxes & fees
May 12 - May 13
Hotel Master Club

About this property

Hacienda San Gabriel de las Palmas

5-star Amacuzac hotel with restaurant
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a poolside bar, and a business center.
Hacienda San Gabriel de las Palmas offers 20 air-conditioned accommodations with safes and designer toiletries. Plasma televisions come with cable channels. Additionally, rooms include hair dryers and ceiling fans. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Hacienda San Gabriel de las Palmas features a full-service spa and an outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and a meeting room. This luxury hotel also offers a library, a terrace, and barbecue grills. Complimentary self parking and valet parking are available on site.

Hacienda San Gabriel de las Palmas has designated areas for smoking.

La Troje - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • La Troje

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Library
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Thai massages

Accessibility

  • No elevator

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hacienda San Gabriel Las Pal
Hacienda San Gabriel Las Pal Amacuzac
Hacienda San Gabriel Las Pal Hotel
Hacienda San Gabriel Las Pal Hotel Amacuzac
Hacienda San Gabriel las Palmas Hotel Amacuzac
Hacienda San Gabriel las Palmas Hotel
Hacienda San Gabriel las Palmas Amacuzac
Hacienda San Gabriel las Palmas
Hacienda Gabriel Las Palmas
Hacienda San Gabriel de las Palmas Hotel
Hacienda San Gabriel de las Palmas Amacuzac
Hacienda San Gabriel de las Palmas Hotel Amacuzac

Hacienda San Gabriel de las Palmas Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 79 out of 96 reviews
Rating 8 - Good. 13 out of 96 reviews
Rating 6 - Okay. 3 out of 96 reviews
Rating 4 - Poor. 0 out of 96 reviews
Rating 2 - Terrible. 1 out of 96 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

6/10 Okay

Natasha

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The place is beautiful, we’re repeat guests but we had some issues. The room we were given was not as described. No wifi, no hot tub, couldn’t even use our phones, the TV wasn’t working. They did ultimately come through however and changed us to a better room in a different category (we had to pay a small difference). That said, once we were in the new room we were forgotten. Our room wasn’t cleaned, we didn’t receive turn down service. Ultimately we will likely return some day as we love the property. But our original thoughts on this place stand: they should discount stays when they’re preparing for weddings since all of their energy is focused on preparation for the event and it simply isn’t as pleasant a stay. Take this into consideration when booking.
Stayed 2 nights in Mar 2025

10/10 Excellent

cathrin

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Stayed 2 nights in Apr 2024

10/10 Excellent

Manuela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic property. Well maintained and full of charm.
Stayed 2 nights in Jan 2024

8/10 Good

luis

Liked: Cleanliness, staff & service

Would pay to visit all day but not the night

Great hacienda. Personnel were great, food and all was execellent. Except the room it self. Bed is uncomfortable. Rooms are screaming for an update. I understand its meant to be an old hacienda . But updating the rooms a litle would make me want to come back again. And please put a lock on the doors
Stayed 1 night in Jun 2023

10/10 Excellent

CECILIA JIMENA

Stayed 2 nights in Apr 2023

10/10 Excellent

Joshua

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Would have loved to have a fitness center although there is a trail for walking/jogging.
Stayed 6 nights in Apr 2022

6/10 Okay

Elvira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place !

Good place, just the pool was cold and I ordered a special room with jacuzzi that couldn’t get into a hot temperature
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderfully preserved historic property with modern amenities. A very relaxing and enjoyable experience. Highly recommend it. The spa was top notch.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is just amazing, the best experience I ever had, it is just incredibly beautiful.
Stayed 2 nights in Jun 2021

10/10 Excellent

Kent

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Great weekend away from Mexico City. High level and friendly service, good quality of food, enormous gated area with tennis, paddle, spa, horseback riding and an amazing swimming pool. Will definitely return and can only recommend.
Stayed 1 night in Feb 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Hermann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the place

I loved the Hacienda and will certainly go back. It’s a museum.
Stayed 1 night in Sep 2019

8/10 Good

Kritter21, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel. I think it is one of the most beautiful places I have ever stayed. The grounds are gorgeous and the staff is kind and helpful. The major complaint I have is the policy that the price of each room only includes one child. The first line of the hotel description on Expedia says “This family-friendly hotel...” A hotel Is not family friendly if only one child is included in the price and then you have to pay $30 per child after that. I have never heard of a hotel for families that assumes you only have one child. They actually suggested that my husband and I split up into two different rooms with the children because we have four children. My children are all under the age of 8 and we can all easily fit in one of the rooms here. In fact, on Expedia you can’t even get a room here if you put 2 adults and 2 children in the search. It tells you that it exceeds the maximum number of guests. Expedia needs to change the family friendly wording because as gorgeous as this place is, I don’t feel that they actually want families to stay here. We were told there was horseback riding and when we went to ask, they said it was only for adults. This is the perfect place for adults or adults who only have one child. I want to come again, but I hate having to pay extra.
Stayed 1 night in Aug 2018

10/10 Excellent

Ramon, Mexico CIty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The old Hacienda has only 20 rooms and the place is just spectacular, very well taken care of, but the best part aside from the waterfall, pool and gardens is the staff, everybody is just helping to make your stay fantastic
Stayed 2 nights in Jul 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magical hacienda

It's a totally charming, magical hacienda with stunning grounds. The food and spa waere really good too.
Stayed 4 nights in Jan 2018

10/10 Excellent

Gloria, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place to relax

Hacienda San Gabriel de las Palmas is a well keep old monastery from 1529 with beautiful surroundings nice spa ideal for weeding and any other events we enjoyed very much our stay. I will recommend this place Close to Cuernavaca and Mexico 🇲🇽 City
Stayed 2 nights in Nov 2017

10/10 Excellent

gonzalo, mexicoc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hidden paradise

amazing stay, beautiful place 100% recomended

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

carl, Oakland CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't miss this one

Excellent accommodations. Super staff. Grounds on an ok sugar plantation like staying in a huge mansion. Pricey but worth it good for a destination wedding too

10/10 Excellent

Marcela S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para pasar unos días de tranquilidad y relajación. Tienen una superficie enorme! ojalá sigan creciendo.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una sorpresa muy agradable esta Hacienda!

Excelente experiencia, no lo conocía, reservé para ir al concierto de Alejandro Fernández, pero más adelante reservaré de nuevo y disfrutar más cosas que en esta ocasión no pude. Todo el personal muy atento con buena actitud y al pendiente de nosotros. Es una experiencia conocer la hacienda, parece un museo!
Stayed 2 nights in Apr 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen lugar
Stayed 1 night in Apr 2025