4/10 Poor
Shallice
Business traveler
Jan 30, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Hello
I didn’t like the fact that every night besides the last night I stayed the power/lights kept going out. Atleast 4 times each day besides the last day it went out. I switched rooms the last night because I just had about enough. The hotel staff also told me I cannot book an additional hotel stay at the hotel itself(I asked from desk) they said I needed to book with a 3rd party online. So so did that. The follow day I asked another from desk rep and was informed I was able to book at the hotel itself. The first night the lights went out was 30min of me getting into my room. I went to front desk to inform them. Sat in the lobby for 35 minutes with no update. I walked to front desk and asked if power is now working and that’s when she said it should be. The fact that I was forgotten about and I was sitting right there in lobby was terrible service. For what you pay at this hotel the service wasn’t upto par.
Shallice
Stayed 2 nights in Jan 2025