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Hotel Izelai

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Izelai

Lobby
Twin Room, Non Smoking | In-room safe, soundproofing, rollaway beds, free WiFi
Front of property
Luxury Suite, Non Smoking | In-room safe, soundproofing, rollaway beds, free WiFi
In-room safe, soundproofing, rollaway beds, free WiFi

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet friendly
  • Bar
  • Air conditioning
  • Parking included
  • Housekeeping
  • Free WiFi

Explore the area

Map
Avenida Pamplona, 20, Alsasua, Navarra, 31800
  • Natural Park of Urbasa and Andia
    8 min drive
  • Sierra de Urbasa
    19 min drive
  • Nacedero Urederra en Baquedano
    28 min drive
  • Vitoria (VIT)
    32 min drive

Room options

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The price is $69
per night
$76 total
includes taxes & fees
Jan 1 - Jan 2
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About this property

Hotel Izelai

Alsasua hostal with bar/lounge
This smoke-free hostal features a bar/lounge, a 24-hour front desk, and express check-in. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff are onsite.
Hotel Izelai offers 25 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Izelai features a vending machine, multilingual staff, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This Alsasua hostal also offers express check-in, a front-desk safe, and an elevator. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Izelai is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Heating
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 1:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 11 per pet, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 16.50 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: EUR 11 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 16.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Izelai Alsasua
Izelai Alsasua
Izelai
Hotel Izelai Hostal
Hotel Izelai Alsasua
Hotel Izelai Hostal Alsasua

Hotel Izelai Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 10 out of 35 reviews" "
Rating 8 - Good. 16 out of 35 reviews" "
Rating 6 - Okay. 5 out of 35 reviews" "
Rating 4 - Poor. 4 out of 35 reviews" "
Rating 2 - Terrible. 0 out of 35 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Anxo

Stayed 3 nights in Feb 2023

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

I.

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel for travelers
Stayed 1 night in Jul 2024

8/10 Good

Yadira

Liked: Cleanliness, staff & service, room comfort
El check in y la tarjeta de la habitación es super práctico, todo virtual. La habitación y baño limpios y ordenados. La cama bien. Hay parking fuera del hotel, puntazo a favor. Buena calefacción. En general, tiene todo lo básico para descansar.
Stayed 1 night in Mar 2024

4/10 Poor

Denisan

Disliked: Staff & service
Stayed 1 night in Sep 2023

8/10 Good

Jean_Jacques

Liked: Staff & service, property conditions & facilities, room comfort
une nuit à Alsasua
séjour convenable à un prix très correct
Stayed 1 night in Aug 2023

10/10 Excellent

Hugo Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel
Buen hotel, la ducha con un poco de dejadez
Stayed 1 night in Jul 2023

10/10 Excellent

JEAN LUC

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Pas de réception à l'hôtel et le système de réception électronique ne nous a pas identifiés. La communication par interphone est difficile puisque la personne ne semble comprendre que le Portugais. Nous avons récupéré la clé au bar à côté car des habitués du coin nous on donné l'information (aucune indication écrite en Français). Donc pas très bien organisé tout ça.
Stayed 1 night in Jun 2023

10/10 Excellent

JEAN LUC

Liked: Cleanliness, staff & service
Bon rapport qualité, prix
Stayed 1 night in May 2023

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Presque parfait pour notre séjour
Chambre très chaude à notre arrivée. Nous avons dormis avec la fenêtre ouverte et le bruit de la route a été présent. Dommage. Sinon, personnel très professionnel et serviable.
Stayed 1 night in Apr 2023

10/10 Excellent

Veronica

Stayed 2 nights in Mar 2023

6/10 Okay

iris

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
Volvería a pasar por este hotel. Me pareció genial que tuvieran una máquina para registrarse a la llegada pero no encontrabamos el número de la reserva y tardamos un montón en poder registrarnos. Picamos al timbre cuando llegamos y no nos oían nada, tanto que acabamos enfadandonos porque nos parecía un incordio que si el de recepción está a en la primera planta no bajara a atendernos en persona porque "hasta tal hora no estamos". Si estáis, nos estás hablando y no nos oyes... luego fue a buscarnos a la habitación. A mí no me gusta que nadie venga a molestarme a la habitación del hotel. Estabas y no quisiste bajar pues ahora no vengas a incordiar... Libró que no estábamos en la habitación porque sintiéndolo mucho mi reacción no iba a ser buena... Tiene mucho aparcamiento al rededor, acceso directo a la autopista, bar y supermercado justo debajo y enfrente una gasolinera, está muy bien ubicado si vas, como en nuestro caso, de paso. Me encantó de la habitación que fuera amplia, con sofá y nevera, siempre se agradece la nevera. Lo que no me gustó es que las cortinas no cubrían bien las ventanas y por la mañana entraba mucha luz. La limpieza podría mejorar un poco pero teniendo en cuenta que suelen tener 10 o 15 minutos para hacer cada habitación estaba bien. Alguna tela de araña que llevaba tiempo allí y la tabla donde va la tele, esa tabla sí necesita una pasada de bayeta y la funda del sofá tenía un gran manchurron pero insisto que con el tiempo que tienen mucho hacen ya...
Stayed 1 night in Feb 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Asequible pero ...
Pago adicional a lo contratado una vez allá, sobre coste Estancia muy ruidosa, mal aislamiento acústico y térmico tanto por dentro como por fuera del edificio (ventanas de un solo cristal) Mala gestión de los servicios, los de la limpieza entraron por la mañana a la habitación sin avisar Humedades en el baño
Stayed 1 night in Feb 2023

6/10 Okay

Roberto

Stayed 1 night in Jan 2023

6/10 Okay

Verified traveler

Traveled with group
Según para qué un poco incómodo el hecho de no tener recepción. Pedimos supletoria pero la habitación era muy pequeña para añadir una cama más y la nueva "cama" era más un sofá.
Stayed 1 night in Nov 2022

4/10 Poor

Sonia

Disliked: Staff & service, amenities, property conditions & facilities
No funciona el ascensor/ no tienen secador de pelo / se escucha a los de las otras habitaciones
Stayed 2 nights in Oct 2022

10/10 Excellent

Víctor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sorprendido
Stayed 1 night in Sep 2022

8/10 Good

Felix Maria

Stayed 1 night in Jul 2022

4/10 Poor

Harry

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Ervaringen hotel
Aan de ontvangst heeft het niet gelegen. Kan geen mening geven over het hele hotel. Zag er wel schoon en netjes uit. Echter de accommodatie ? Dat was maar matig. Geen stoel om op te zitten. Matras was goed. Kussen te hard. Geen dekbed maar een laken. Oude deken waarmee je het kon doen. Doche zag er oud en versleten uit. De prijs was dan ook te goedkoop om aan onze wensen te voldoen. Daarmee steken we de hand in eigen boezem. We kwamen uren te laat aan. Maar werden toch nog vriendelijk ontvangen.
Stayed 1 night in May 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

Virginia Rodriguez

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Estuve 1 noche por trabajo. Hotel comodo
Stayed 1 night in Dec 2021

6/10 Okay

Francisco José

Disliked: Staff & service
Hostal de carretera a las afueras de Alsasua
Es un hotel de carretera. El chek-in es a traves de un codigo si lo haces con Booking y en la cafetería de al lado, si lo haces a través de otra aplicación. A la entrada hay una máquina de vending, y un microondas (que son un detalle). Pero la calefacción no funcionaba y pocas mantas y ropa de invierno. Cama dura y almohada muy alta y dura. No es nada acogedor.
Stayed 1 night in Oct 2021

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021

10/10 Excellent

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Correcto
Bien
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021