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Maqan Hotel Almaty

4.0 star property

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Photo gallery for Maqan Hotel Almaty

Exterior
Standard Double Room | Minibar, in-room safe, desk, blackout drapes
Lobby sitting area
Mountain view
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Parking included
  • Room service
  • Air conditioning
  • Laundry

Explore the area

Map
Radlova Str. 17, Almaty, 050010
  • Dostyk Plaza
    ‪3 min drive‬
  • Almaty Opera House
    ‪7 min drive‬
  • Almaty Tower
    ‪8 min drive‬
  • Almaty (ALA-Almaty Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout drapes

Standard Double Room

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

About this property

Maqan Hotel Almaty

4-star hotel in Medeu District
This smoke-free hotel features a restaurant, a bar/lounge, and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center.
Maqan Hotel Almaty offers 40 air-conditioned accommodations with minibars and safes. Satellite television is provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a library, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Maqan Hotel Almaty is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Co Bar - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: KZT 5,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Co Bar

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 3 floors
  • 9 buildings
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 5000 per person
  • Airport shuttle fee: KZT 6000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Maqan Hotel
Maqan Almaty
Maqan Hotel Almaty Hotel
Maqan Hotel Almaty Almaty
Maqan Hotel Almaty Hotel Almaty

Maqan Hotel Almaty Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 15 reviews
Rating 8 - Good. 7 out of 15 reviews
Rating 6 - Okay. 3 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 2 out of 15 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Ekaterina

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures on the hotel profile are very different from what it actually is. The shower in my room was broken and I have some hair on the bed & on the floor. Zero service and very limited food and drink options, which you can order only if a waiter comes to your room with a menu (you cannot even see a menu in advance, which is super inconvenient). I have no idea how this hotel got its 4 stars.
Stayed 2 nights in Mar 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chic Boutique Hotel with Great Service

When I arrived to check in, I was greeted by Danyial, the front desk clerk on duty. He was very helpful. The only thing that was inconvenient was that the hotel didn't have an ATM and nothing else nearby. Danyial helped me get a great driver for my ride to the airport. The design of the hotel was chic and sophisticated. The room and towels were new and clean. Breakfast was included and plentiful. It was located near to the airport. Overall, I had a wonderful experience with the friendly staff in the dining room, beautiful and clean room, modern and chic design and fantastic check in and check out. Just one suggestion, please add body lotion to the amenities. I have already recommended the hotel to my friends.
Stayed 1 night in Apr 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and clean!

Great Hotel! I was thoroughly impressed with the room and the attitude of the employees; however the entrance of the facility could be more attractive and inviting. Also, the location is good, but not conducive to walking to the various sites. That said, I would be willing to stay there again in the future.
Stayed 1 night in Sep 2017

8/10 Good

Genaro II

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel find in Almaty

Modern and clean. Staff are helpful and friendly. Nice restaurant.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Oh

Stayed 2 nights in Sep 2022

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

6/10 Okay

SANGHO

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2022

2/10 Terrible

Huseyin Cinar

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Berbat

Kulaklığım airpods u odada unuttum.oteli aradım dönüş bile yapmadılar. Çok kötü bir otel. Temizlik sıfır. Konuk kötü. Oda eski
Stayed 2 nights in Nov 2021

6/10 Okay

Daniyel

Liked: Staff & service
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Прекрасный вид из номера

Из номера прекрасный вид

8/10 Good

Aina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

Wendy, HONG KONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Morden and new hotel

I thought the hotel is far from the city but it is not. However, you have to take taxi or uber to the city center which only costs you about 2 USD. It located near a big main road so easy to call uber. The hotel is new and big. Room is super good and cozy. The toilet is big and comfortable. We had two good nights there. The staff are helpful. They offer money exchange for us and helped to acquire about information of 5 days immigration policy. The hotel offers some people to put souvenirs to sell. My husband bought something there and staff is very nice to help.
Stayed 1 night in Dec 2017