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Ibis Almaty Jetisu

3.5 star property

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Property amenity
Standard Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace
Shower, eco-friendly toiletries, hair dryer, slippers
Lobby
Daily buffet breakfast (KZT 6500 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking included
  • Air conditioning
  • Laundry

Explore the area

Map
Abylai Khan Avenue 55, Almaty, A05A2K5
  • Zenkov Cathedral
    ‪14 min walk‬
  • MEGA Park
    ‪15 min walk‬
  • Almaty Opera House
    ‪4 min drive‬
  • Almaty (ALA-Almaty Intl.)
    ‪28 min drive‬

Room options

View all photos for Premium Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Double Bed

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

Novotel Living Almaty Jetisu

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (12)
The price is $221
per night
includes taxes & fees
May 24 - May 25
Novotel Living Almaty Jetisu

About this property

Ibis Almaty Jetisu

3.5-star hotel in Almaly District
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a steam room, a 24-hour business center, and concierge services are onsite. Housekeeping is available on request.
Ibis Almaty Jetisu offers 166 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include showers, slippers, hair dryers, and toothbrushes and toothpaste.

This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room and a fitness center.
Ibis Almaty Jetisu features a steam room and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

A 24-hour business center is on site at this 3.5-star property. This eco-certified hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Complimentary covered self parking is available on site, along with a car charging station.

Ibis Almaty Jetisu is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Ibis Almaty Jetisu has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Italian, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; KZT 6,500 for adults and KZT 3,250 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 6500 for adults and KZT 3250 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property

Property is also known as

Ibis Almaty Jetisu Hotel
Ibis Almaty Jetisu ALMATY
Ibis Almaty Jetisu Hotel ALMATY

Ibis Almaty Jetisu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 60 out of 85 reviews
Rating 8 - Good. 17 out of 85 reviews
Rating 6 - Okay. 4 out of 85 reviews
Rating 4 - Poor. 3 out of 85 reviews
Rating 2 - Terrible. 1 out of 85 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karen, Columbus

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to where the action is! Plenty of shopping and restaurants.
Stayed 2 nights in May 2025

8/10 Good

Jason Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel in downtown Almaty.

Clean and modern hotel. Loved the refillable glass water jugs. Responsive room service. The sauna was nice and hot too.
Stayed 5 nights in Apr 2025

10/10 Excellent

Mohammad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Louis

Stayed 3 nights in Apr 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Frustrating that you cannot adjust the room temperature. It is fixed during winter to be quite hot
Stayed 2 nights in Mar 2025

10/10 Excellent

Denis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern hotel, well located, friendly staff and welcoming.
Stayed 3 nights in Feb 2025

10/10 Excellent

Siu Tjing Tammy

Great location
Stayed 1 night in Jan 2025

10/10 Excellent

Siu Tjing Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurants and malls around, room is warm in winter, clean, modern design, sufficient space for 2 big luggages.
Stayed 1 night in Jan 2025

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Only two negatives really - laundry very expensive (always is). Room card stopped working 6 times and I had to go to the reception each time. They eventually changed a battery in the door but this took too long. Everything else great
Stayed 5 nights in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice in Almaty

Very nice option in Almaty in a walkable area with lot of restaurants. The room was very new and clean and well-appointed with a great shower. Staff was friendly and helpful. No complaints, and would happily stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Santiago

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Caroline

Stayed 1 night in Aug 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice for Almaty

Hotel was clean and comfortable. Decor was modern and neat. Location is nice with lots nearby to do, and the breakfast buffet had a wide selection of foods.
Stayed 1 night in Jun 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trendy

Comfortable for two nights. Great location.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ekaterina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very nice hotel. Recommend!
Stayed 2 nights in Jun 2024

10/10 Excellent

Newel

Business traveler
Liked: Cleanliness, staff & service, room comfort
Very comfortable and convenient location.
Stayed 4 nights in May 2024

10/10 Excellent

LEO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and very helpful. Modern and very upbeat and fun. Great Breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Michael, Meridian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, well-equipped in a dynamic neighborhood with lots of eating/drinking options.
Stayed 2 nights in Apr 2024

8/10 Good

Aya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was good except the room cleaning
Stayed 1 night in Dec 2023

2/10 Terrible

Ignacio

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

dont stay here

Terrible beds, constant power cuts, false evacuation alarms (3) in the middle of night, never use a French chain again!
Stayed 1 night in Nov 2023

10/10 Excellent

Adilet

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023