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Hotel Alma

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Alma

Reception
Courtyard
Front of property - evening/night
Indoor pool
Family Twin Room | Minibar, in-room safe, blackout drapes, soundproofing

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Parking included
  • Room service

Explore the area

Map
4A Koshkunov St, Almaty, 050010
  • Kok Tobe Cable Car
    5 min walk
  • GOODBEEF
    1 min walk
  • Almaly
    8 min drive
  • Almaty (ALA-Almaty Intl.)
    28 min drive

Room options

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, blackout drapes, soundproofing

Standard Twin Room

  • 194 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Room

Luxury Room | Minibar, in-room safe, blackout drapes, soundproofing

Luxury Room

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Minibar, in-room safe, blackout drapes, soundproofing

Luxury Room

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room

Economy Room | Minibar, in-room safe, blackout drapes, soundproofing

Economy Room

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Single Room

Economy Single Room | Minibar, in-room safe, blackout drapes, soundproofing

Economy Single Room

  • 129 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room, 1 Bedroom

Minibar, in-room safe, blackout drapes, soundproofing

Standard Single Room, 1 Bedroom

  • 172 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, blackout drapes, soundproofing

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Room

  • 213.5 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Twin Room

Family Twin Room | Minibar, in-room safe, blackout drapes, soundproofing

Family Twin Room

  • 398 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, blackout drapes, soundproofing

Superior Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Hotel Kazakhstan

Parking included
Free WiFi
Restaurant
Air conditioning
4.0 out of 5, Very Good, (193)
The price is $56
per night
$63 total
includes taxes & fees
Jan 6 - Jan 7
Hotel Kazakhstan

About this property

Hotel Alma

3.5-star hotel in Medeu District
An indoor pool, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a steam room, 24-hour room service, and conference space.
Hotel Alma offers 34 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a steam room, and a 24-hour fitness center.
In addition to an indoor pool, Hotel Alma provides a steam room and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. Event facilities measuring 1948 square feet (181 square meters) include conference space. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This family-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Alma has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
RIBS BAR - This bar specializes in Modern European cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
24-hour room service is available.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: KZT 3,500 for adults and KZT 3,500 for children
  • A bar/lounge

Restaurants on site

  • RIBS BAR

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Foosball table
  • Indoor pool
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,948 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 5 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Slippers

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 10000.0 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately KZT 3500 for adults and KZT 3500 for children
  • Airport shuttle fee: KZT 7000 per vehicle (one-way)
  • Rollaway bed fee: KZT 10000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Pool access available from 7:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Alma Hotel Almaty
Hotel Alma Hotel
Hotel Alma Almaty
Hotel Alma Hotel Almaty
Hotel Alma Almaty
Hotel Alma Hotel

Hotel Alma Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 30 out of 73 reviews" "
Rating 8 - Good. 21 out of 73 reviews" "
Rating 6 - Okay. 14 out of 73 reviews" "
Rating 4 - Poor. 4 out of 73 reviews" "
Rating 2 - Terrible. 4 out of 73 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

SACHIN

Stayed 3 nights in Aug 2024

10/10 Excellent

Vitalii

Stayed 1 night in Aug 2024

6/10 Okay

SACHIN

Traveled with group
Liked: Cleanliness
Room was large with view and air-conditioning
Stayed 1 night in Aug 2024

2/10 Terrible

Elena

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Issues, issues, issues...
I had to switch room 3 times. In the first one safe was missing. In the second there was something on the bathroom ceiling looking like mold and causing me respiratory issues as soon as I entered the room. The third room was ok, but shower curtain didn't cover all length of bathtub, and water was leaking on the floor. Also they do repairs all night long, move furniture. One night I couldn't sleep at all because of sounds. Breakfast hours can be cut any day if dining area is reserved for a party. Very strange hotel.
Stayed 4 nights in Mar 2024

4/10 Poor

JONATHAN

Liked: Cleanliness
Disliked: Staff & service
Cash payment rude staff
Probably the rudest staff experience I’ve had in a hotel. Basic amenities but clean and quiet part of town. They make you pay cash so possibly illegal.
Stayed 1 night in Apr 2024

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel for the money
Stayed 7 nights in Dec 2023

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean and friendly staff
Stayed 7 nights in Dec 2023

10/10 Excellent

marina

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and affordable! Attentive staff, perfect location.
Stayed 5 nights in Nov 2023

10/10 Excellent

Konstantin, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great personal
Stayed 22 nights in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
The hotel charges a tourist tax. Otherwise decent hotel.
Stayed 1 night in Jul 2023

10/10 Excellent

Takashi

Stayed 3 nights in Jun 2023

4/10 Poor

julian

Disliked: Staff & service, property conditions & facilities
Not up to expectations
Aside from one helpful employee, all others I dealt with were indifferent and uninterested. Whilst, for the cost I didn't expect 5 star, there were far too shortcomings in the facilities. The location of this hotel is good, but that is all
Stayed 3 nights in Jun 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
This place is a joy to stay at....great staff
Stayed 7 nights in May 2023

6/10 Okay

Li Qi

Liked: Staff & service
Old hotel near Kok Tobe
Peobably a 2 star rather than 3 star hotel. You get what you paid for i guess. The pipes in the toilet leaked a bit, the air conditioning turns on when the plug is inserted (frayed plug) but remote control does not work. Musty smell from the cupboard. Woemrn carpets. Very near to Kok Tobe gondola station and there are some eating options nearby too.
Stayed 2 nights in May 2023

10/10 Excellent

Natalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Alma for 1 week and were pleased with everything. The hotel is very clean, the staff is accommodating, location is fantastic - central to everything, breakfast is delicious. We will definitely stay here again if an opportunity arises.
Stayed 8 nights in Apr 2023

10/10 Excellent

Marina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My mother stayed at this hotel for about 2 weeks. I am very grateful to all the employees for going above and beyond to help her. Great place and convenient location.
Stayed 14 nights in Apr 2023

8/10 Good

Yury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was OK
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, service and food. We've been there twice and would return again.
Stayed 1 night in Feb 2023

2/10 Terrible

Edward, Glendale

Business traveler
Disliked: Staff & service
I arrived the airport at 1am and had been told there would be an airport shuttle. There was not. I messaged the hotel by chat and got no reply. I stayed somewhere else.
Stayed 1 night in Jan 2023

6/10 Okay

Mohamad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to construction, the Resturant was not working. Breakfast was ok.
Stayed 2 nights in Sep 2022

6/10 Okay

Benjamin

Stayed 4 nights in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2019

8/10 Good

Obaid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it’s a decent place. Decent breakfast, rooms are decent comfy. The location is great. Near few restaurants and convenient stores and places to visit and see. Overall I enjoyed my time. I stayed there for 5 night. It was great. I recommend to all.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms spotlessly clean. Close to shops and restaurants.
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 2 nights in Aug 2019