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DoubleTree by Hilton Alice Springs

4.5 star property

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Photo gallery for DoubleTree by Hilton Alice Springs

Exterior
Meeting facility
Lobby
Double Room, Mountain View | Minibar, in-room safe, desk, laptop workspace
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
82 Barrett Drive, Desert Springs, NT, 0870
  • Lasseters Casino
    ‪4 min walk‬
  • Alice Springs Convention Centre
    ‪5 min walk‬
  • Alice Springs Golf Club
    ‪10 min walk‬
  • Alice Springs, NT (ASP)
    ‪12 min drive‬

Room options

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Studio, 1 King Bed

  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Mountain View

Premier Suite, 1 King Bed, Mountain View | Living area | 55-inch LCD TV with cable channels, TV, pay movies

Premier Suite, 1 King Bed, Mountain View

  • 1292 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Minibar, in-room safe, desk, laptop workspace

Double Room

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Mountain View

Junior Suite, 2 Double Beds, Mountain View | Living area | 55-inch LCD TV with cable channels, TV, pay movies

Junior Suite, 2 Double Beds, Mountain View

  • 646 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Mountain View

Double Room, Mountain View | Minibar, in-room safe, desk, laptop workspace

Double Room, Mountain View

  • 323 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Mountain View

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Mountain View

  • 323 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Mountain View

Junior Suite, 1 King Bed, Mountain View | Living area | 55-inch LCD TV with cable channels, TV, pay movies

Junior Suite, 1 King Bed, Mountain View

  • 646 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Suite with Mountain View

Minibar, in-room safe, desk, laptop workspace

Premier King Suite with Mountain View

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Two Double Room with Mountain View

Minibar, in-room safe, desk, laptop workspace

Deluxe Two Double Room with Mountain View

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Two Double Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Two Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior King Suite with Mountain View

Minibar, in-room safe, desk, laptop workspace

Junior King Suite with Mountain View

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room with Mountain View

Minibar, in-room safe, desk, laptop workspace

Deluxe King Room with Mountain View

  • Sleeps 3
  • 1 King Bed

View all photos for Accessible King Room

Minibar, in-room safe, desk, laptop workspace

Accessible King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Two Double Suite with Mountain View

Minibar, in-room safe, desk, laptop workspace

Junior Two Double Suite with Mountain View

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room

Minibar, in-room safe, desk, laptop workspace

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

Similar properties

3 restaurants, breakfast served

Crowne Plaza Alice Springs Lasseters by IHG

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
4.2 out of 5, Very Good, (1001)
The price is $97
per night
$106 total
includes taxes & fees
Mar 15 - Mar 16
Crowne Plaza Alice Springs Lasseters by IHG

About this property

DoubleTree by Hilton Alice Springs

Hotel in Desert Springs
This hotel features 2 restaurants, an outdoor pool, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, outdoor tennis courts, and a sauna are onsite.
DoubleTree by Hilton Alice Springs offers 235 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. 55-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Alice Springs hotel provides wired and wireless Internet access (WiFi speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily. Renovation of all guestrooms was completed in February 2020.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a 24-hour fitness center.
In addition to a children's pool and an outdoor pool, DoubleTree by Hilton Alice Springs provides outdoor tennis courts and a sauna. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 7535 square feet (700 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site. A total renovation of this property was completed in February 2020.

DoubleTree by Hilton Alice Springs has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10 AM.
Hanuman - This restaurant specializes in Asian cuisine and serves lunch and dinner. Reservations are required.
Deck Eatery & Bar - This gastropub specializes in local and international cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.
Saltbush - This restaurant serves breakfast and dinner. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Farsi, Hindi, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 9.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: AUD 29 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Deck Eatery & Bar
  • Hanuman
  • Saltbush

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7,535 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2013
  • Designated smoking areas
  • Renovated entire property - February 2020

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 45.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 29 per person
  • Fee for in-room wireless internet: AUD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: AUD 9.95 per 24-hour period (rates may vary)
  • Rollaway bed fee: AUD 45.0 per stay
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Alice Springs DoubleTree
Alice Springs DoubleTree Hilton
Alice Springs Hilton
DoubleTree Alice Springs
DoubleTree Hilton Alice Springs
DoubleTree Hilton Hotel Alice Springs
Hilton Alice Springs
Hilton DoubleTree Alice Springs
DoubleTree Hilton Alice Springs Hotel
DoubleTree by Hilton Alice Springs Hotel
DoubleTree by Hilton Alice Springs Desert Springs
DoubleTree by Hilton Alice Springs Hotel Desert Springs

DoubleTree by Hilton Alice Springs Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 369 out of 1000 reviews
Rating 8 - Good. 411 out of 1000 reviews
Rating 6 - Okay. 149 out of 1000 reviews
Rating 4 - Poor. 52 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

dean

Disliked: Property conditions & facilities
Pretty soulless place. The only positive was the indian/Thai restaurant on site, but i dont beleive it is associated with the hotel!
Stayed 5 nights in Nov 2024

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Terence

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
aa
Stayed 1 night in Nov 2024

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suitable for our stay
It was fine for our needs. The pedestrian access to the car park was a pain as the key cards didn’t work and sometimes it took ages for someone to answer the intercom. Room was fine and staff nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Teddy

Stayed 1 night in Oct 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining options were expensive and not that great. Everything else was great.
Stayed 3 nights in Oct 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Steven

Stayed 2 nights in Oct 2024

8/10 Good

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel with a few good dining options
Stayed 1 night in Oct 2024

6/10 Okay

Leisa

Disliked: Cleanliness
Unable to pay cash then got charged a surcharge. Was told days before i could pay cash. Grounds around pool weren't great, nor were the surrounding facilities open, expected more with the name Hilton.
Stayed 2 nights in Sep 2024

2/10 Terrible

Mark

Disliked: Staff & service
Ripped off by Wotif and Hilton. Click bait to a Non Refundable deal, how appallling.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sireli

Liked: Cleanliness, amenities
The service was great and beyond imagination
Stayed 2 nights in Sep 2024

6/10 Okay

andrew

Liked: Cleanliness, staff & service
The shower requires improvement. The water pressure is very low and the shower very average.
Stayed 3 nights in Aug 2024

8/10 Good

Roslyn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very welcoming and allowed the checkin process smooth. The room was excellent howecer the only minor issue withbit was the shower temperature it was more hot water than cold couldnt get a balance with it. Thanks
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower/bath combo is not good for me as I’m in my 70s so we won’t be returning
Stayed 1 night in Aug 2024

6/10 Okay

Lisa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, modern room which made our stay relaxing especially coming out the outback, dusty experience. Staff and check in easy. Disappointing that evening TV entertainment was very limited with cost involved to watch a movie. I happened to connect my device to watch Netflix but after 1 hour it expired from hotel policy. Would I stay again, probably not. Those little things do make a difference, listen up Mr manager
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and restaurants; prime location
Our room was very comfortable, and we had two very good dinners at the Australian-style restaurant. We enjoyed sitting on the patio around sunset and watching the birds and rabbits. Check-in did not go smoothly at all. Although our room was pre-paid, the hotel could not locate our reservation when we arrived. It took about two hours to get everything straightened out. Hotels.com staff on the phone was excellent in solving the issue and we don't think at fault in any way. The desk staff was also kind and helpful in finding the reservation. Still, this lost reservation cost us a couple hours of our sightseeing time and was not the desired way to arrive after a long flight. The dinners at the Saltbush restaurant were great and service there was excellent. The pool looked beautiful, and I wished we had time to enjoy it. There is little to no concierge or tourist information available at the hotel. Still, the town is relatively small and we were able to use taxis to get around and explore it easily enough. We loved Alice Springs and the Hilton seems like one of the best choices available.
Stayed 1 night in Aug 2024

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, although I found the texting to be a bit annoying. Good reception lounge area to wait for tour transfers. Comfortable bed, pillows all huge. Nice bathroom. I got an upgrade to a mountain view room which was nice. The view wasn’t that spectacular though. Faced mostly onto the golf driving range.
Stayed 1 night in Aug 2024

10/10 Excellent

Rock

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
only stayed one night. comfortable beds and clean. it was a sunday night and both restaurants were pretty busy. no real insight although the front staff were very friendly and helpful.
Stayed 1 night in Aug 2024

6/10 Okay

David

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
A Cold Stay
I was at the Double Tree for about 10 days and sadly left a little underwhelmed with my experience. The facility is nice enough with a rather grand lobby which is home to two restaurants and a nice lounge area. The gym is fairly decent but unfortunately it requires you to leave the bldg to access it. The laundry facility is very convenient if you there for an extended stay but sadly two of the dryers weren't working which is a majoy inconvenience considering the laundry room was in heavy use resulting in wait times for a dryer unless you went early in the morning or late at night. The major letdowns were the heat not working in the room during my winter stay and soap suds from the shower coming up from the floor drain in the bathroom. I brought the heating issue to the front desk and it seemed that someone just came to the room and set the thermostat to 38 degrees which did absolutely nothing. On the plus side the staff was very nice and there are a couple restaurants and a casino within close walking distance. Unless you're a Hilton member I would recommend exploring the hotel by the casino on your next visit to the ASP.
Stayed 9 nights in Jul 2024

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Richard

Disliked: Staff & service
Basic reception skills lacking. Pool area getting very shabby. Restaurant staff the only redeeming feature of this facility
Stayed 2 nights in Jul 2024

8/10 Good

Ingo

Liked: Cleanliness, staff & service, property conditions & facilities
The heated pool was not heated, thus was freezing. Otherwise a good place to stay.
Stayed 1 night in Jul 2024