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Js Palace Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Js Palace Hotel

Outdoor pool
Exterior
32-inch LCD TV with cable channels, TV
Interior detail
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Gym
  • Air conditioning
  • Breakfast included

Explore the area

Map
R. Pres. Artur Bernardes, 170, Centro, Alfenas, MG, 37130-093
  • Federal University of Alfenas
    2 min drive
  • Furnas Lake
    6 min drive
  • Labareda TexMex & Burger
    1 min walk
  • Espera Station
    153 min drive

Room options

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Hypo-allergenic bedding, minibar, desk, blackout drapes

Deluxe Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

About this property

Js Palace Hotel

Alfenas hotel with bar/lounge
This smoke-free hotel features an outdoor pool, a fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a sauna, a meeting room, and a 24-hour front desk.
Js Palace Hotel offers 50 air-conditioned accommodations with minibars and complimentary toiletries. 32-inch LCD televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
In addition to an outdoor pool, Js Palace Hotel provides a sauna and a fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a garden and room service (during limited hours). Complimentary self parking is available on site.

Js Palace Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Room service (during limited hours) is available.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Js Palace Hotel Alfenas
Js Palace Alfenas
Hotel Js Palace Hotel Alfenas
Alfenas Js Palace Hotel Hotel
Hotel Js Palace Hotel
Js Palace
Js Palace Hotel Hotel
Js Palace Hotel Alfenas
Js Palace Hotel Hotel Alfenas

Js Palace Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 9 out of 27 reviews" "
Rating 8 - Good. 12 out of 27 reviews" "
Rating 6 - Okay. 2 out of 27 reviews" "
Rating 4 - Poor. 4 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Debora Ap.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

André

Disliked: Staff & service
Caro e ruim. Não recomendo.
Experiência foi de OK a ruim. Hotel muito caro para o nível de serviço que ofereceu. Não recomendo a ninguém. A política de visitantes é muito estrita. Quando um amigo entrou comigo no hotel para deixarmos uma sacola (ele nem chegou a entrar no quarto!), a recepcionista me chamou, na frente dele, para dizer que se a visita passar da porta de entrada para onde ficam os quartos, iria ser cobrado. Muito pouco profissional. - Wi-Fi era tão ruim que mesmo o 4G com sinal baixo era melhor - O ar condicionado era velho, barulhento e tinha fio encapado com fita isolante. - A iluminação era muito ruim. - Havia uma toalha manchada no banheiro. - Os recepcionistas a noite pareciam ter preguiça de abrir a porta. Tinha que ficar esperando vários minutos na rua, de madrugada, esperando o profissional decidir levantar do sofá para vir abrir a porta. - Não havia sinal de não perturbe pra colocar na porta… que acabou nem precisando porque em nenhum momento ninguém apareceu pra limpar meu quarto. - A chave do quarto vem com um chaveiro de madeira enorme que mal cabe no bolso.
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Stayed 3 nights in May 2023

8/10 Good

Debora

Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Wagner

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gostei de tudo. Muito bem atendido
Stayed 2 nights in May 2022

8/10 Good

Valdirene

Stayed 1 night in Feb 2022

10/10 Excellent

José Eduardo de

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022

8/10 Good

João Batista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estava tudo perfeito, quarto super limpo, funcionários atenciosos, equipe zero defeitos! Com certeza voltaremos assim que tivermos a oportunidade!
Stayed 2 nights in Dec 2021

4/10 Poor

Gilberto

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Barato, mas deixa a desejar no atendimento e confo
Bem ruim!
Stayed 1 night in Dec 2021

8/10 Good

Claudio

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2021

8/10 Good

Apuema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel com bom preço e boas acomodações... Gostei muito... Excelente café da manhã
Stayed 2 nights in Oct 2021

6/10 Okay

cesar augusto

Business traveler
Liked: Cleanliness, room comfort
Ok, mas check in demorou
Estadia foi boa, porem para o check in nao havia a confirmacao da reserva e tiver que aguardar mais de meia hora para dar entrada
Stayed 1 night in Sep 2021

4/10 Poor

Patricia b

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I will never go back
The floors of my room were all falling apart and I could smell the MDF. Bed needs to be replaced. The worse was that I had to use a bathroom knowing that the garbage of previous guest was never emptied. Given they are taking extra precautions due to COVID-19. Bathrooms only had one of 4 lights functioning
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Boa
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel sempre com ótimo custo benefício.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atendimento, funcionários, desde à recepção até a cozinha, todos extremamente atenciosos, local de fácil acesso, muito próximo ao centro comercial da cidade. Café da manhã feito no local e de excelente qualidade. Rosângela C Chiari
Stayed 1 night in Dec 2020

8/10 Good

Persida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi otima so o colchao q é um pouco duro mais com certeza voltarei la
Stayed 1 night in Jan 2021

8/10 Good

MarcoAntonio, Santo André - SP

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sem problemas. Boa Relação de custo x beneficio.Aviso: Não tem elevador.
Stayed 1 night in Aug 2020

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities
Decepcionante
Decepcionante. Antes mesmo de finalizar o check-out na recepção, a camareira responsável entrou no quarto e iniciou a limpeza. Ao retornarmos, nosso quarto se encontrava aberto com o restante das nossas bagagens expostas e a mesma jogando na pia do banheiro, um suco comprado minutos antes. Sugiro que esperem a finalização do check-out para que só assim iniciem os procedimentos de limpeza.
Stayed 1 night in Feb 2020

10/10 Excellent

Eustaquio, Congonhas, MG

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Gostei bastante, principalmente a localização. Funcionarios atenciosos, cafe da manha muito bom com variedades. Voltarei a me hospedar proxima vez.
Stayed 1 night in Feb 2020

8/10 Good

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019