TownePlace Suites by Marriott Alexandria

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for TownePlace Suites by Marriott Alexandria

Terrace/patio
Outdoor pool, pool umbrellas, sun loungers
Fridge, microwave, stovetop, dishwasher
Studio, 1 Queen Bed | Premium bedding, in-room safe, laptop workspace, blackout drapes
BBQ/picnic area

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
3810 Alexandria Mall Drive, Alexandria, LA, 71301
  • Alexandria Mall
    12 min walk
  • CHRISTUS St. Frances Cabrini Hospital
    19 min walk
  • Taco Bell
    2 min walk
  • Alexandria, LA (AEX-Alexandria Intl.)
    12 min drive

Room options

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 5
  • 1 Queen Bed

Studio, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Studio, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About this property

TownePlace Suites by Marriott Alexandria

Alexandria hotel with in-room kitchenettes
An outdoor pool, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Housekeeping is available on request.
TownePlace Suites by Marriott Alexandria offers 91 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 32-inch Smart televisions come with premium cable channels and Netflix. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

This Alexandria hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. This Alexandria hotel also offers an outdoor pool, barbecue grills, and a vending machine. Onsite self parking is complimentary.

TownePlace Suites by Marriott Alexandria is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites Marriott Alexandria Hotel
Hotel TownePlace Suites by Marriott Alexandria Alexandria
Alexandria TownePlace Suites by Marriott Alexandria Hotel
Hotel TownePlace Suites by Marriott Alexandria
TownePlace Suites Marriott Alexandria Hotel
TownePlace Suites Marriott Alexandria
TownePlace Suites by Marriott Alexandria Alexandria
TownePlace Suites Marriott Hotel
TownePlace Suites Marriott
Towneplace Suites Marriott
TownePlace Suites by Marriott Alexandria Hotel
TownePlace Suites by Marriott Alexandria Alexandria
TownePlace Suites by Marriott Alexandria Hotel Alexandria

TownePlace Suites by Marriott Alexandria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 209 out of 319 reviews" "
Rating 8 - Good. 65 out of 319 reviews" "
Rating 6 - Okay. 13 out of 319 reviews" "
Rating 4 - Poor. 16 out of 319 reviews" "
Rating 2 - Terrible. 16 out of 319 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Clarence

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
They were so accommodating and also pet friendly and that was the biggest plus!!
Stayed 7 nights in Jun 2024

10/10 Excellent

Felix

Stayed 4 nights in Jul 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Property good. The smallest TV I've seen in a motel in years. All is good though
Stayed 1 night in Jun 2024

2/10 Terrible

ABBIE

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nothing special
Stayed 1 night in Jun 2024

8/10 Good

Dexter

Stayed 1 night in May 2024

2/10 Terrible

George

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Smelled like pet urine.
Stayed 1 night in May 2024

10/10 Excellent

Adela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alexandria sweep
Not a thing wrong with this stay. Attentive employees, everything was spotless. Loved our stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Felix

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great service
Stayed 5 nights in Dec 2023

2/10 Terrible

Emanuel

Disliked: Staff & service, property conditions & facilities
Our room loss power at 10:30 pm room was dark hotel employee couldn’t help said I would have to move my things into another room I repacked clothing and move to another room. After changing rooms, there was second power outage. Later in new room. Asked for wake up call to go to funeral. After wake call room lost power again they had no one to help. Late for funeral home family pick up. They flipped switch in room did not fix problem . We experienced 3 power outages. I have insulin in refrigerator. Had to leave grave sight to come pack to hotel. Power outage/tripped switch still not fixed. They said since we paid through a 3rd party Expedia would need to deal with refund for room payment.
Stayed 1 night in Dec 2023

2/10 Terrible

Amy

Disliked: Cleanliness
Found someone else’s socks in my bed. For $200 a night, change the sheets!
Stayed 1 night in Nov 2023

6/10 Okay

Annmarie

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The hotel is newer and I have stayed there 3 times. The house keeping needs help. The bathroom was sticky, the toilet had a dark ring around the top of the bowl. It looks like they just wiped everything down with a dirty cloth.
Stayed 1 night in Oct 2023

4/10 Poor

Wilhelmina

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was disappointing. The staff was nice enough but looks like they are understaffed. Breakfast was mediocre, you can get better free breakfast at a lower end hotel. Oatmeal was uncooked, only two items for hot food and no fruit other than a couple of sad bananas. Room had carpet stains. No access to gym with room key and no staff to be found for help to access. We only stayed one night thank goodness.
Stayed 1 night in Jun 2023

2/10 Terrible

Thomas

Stayed 1 night in Jun 2023

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

John, Metairie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff
Stayed 1 night in May 2023

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Alisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel.
Stayed 1 night in Feb 2023

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

Jay

Stayed 7 nights in Oct 2022

4/10 Poor

John

Liked: Staff & service, room comfort
Disliked: Cleanliness
Okay stay!
My first room had several mosquitoes and I had to change rooms. I only found one in the second room, however, there was unidentifiable items in the tub, therefore, I did not use the shower. I've always had great luck with this hotel, however this experience wasn't the normal.
Stayed 1 night in Oct 2022

10/10 Excellent

Tamela

Stayed 1 night in Sep 2022

10/10 Excellent

Jennfer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a new hotel & it’s clean. Near grocery restaurants & shopping mall. Very nice stay we have!
Stayed 3 nights in Sep 2022

8/10 Good

Tamela

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed
We have stayed at Towneplace multiple times over the last few years. The hotel has changed ownership and it shows. I was presented with this page full of “new” upon check in. I was made to come to the front desk to get my own towels during the day shift. I’ve never experienced that. I was told that I couldn’t get a late checkout (which I ALWAYS get) because I booked with a 3rd party company. There were ants in our room. That may be because we’re on the first floor (maybe). Next trip I will probably go back to one of the other hotels across the parking lot from the mall.
Stayed 3 nights in Jul 2022

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022