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Four Seasons Hotel Alexandria at San Stefano

5.0 star property

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Photo gallery for Four Seasons Hotel Alexandria at San Stefano

Indoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Espresso maker, coffee/tea maker, electric kettle
One Bedroom Premium Beach Suite | Living area | 32-inch LED TV with cable channels, TV, DVD player
Beach/ocean view
Premium bedding, down comforters, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Parking available
  • Pet friendly

Explore the area

Map
399 El Geish Road, San Stefano, Alexandria, 21599
  • Smouha Sporting Club
    ‪3 min drive‬
  • San Stefano Grand Plaza
    ‪4 min drive‬
  • Bibliotheca Alexandrina
    ‪6 min drive‬
  • Alexandria (HBE-Borg El Arab)
    ‪45 min drive‬

Room options

View all photos for Pool Terrace Room, King Bed

Terrace/patio

Pool Terrace Room, King Bed

  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Four Seasons, Executive Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Four Seasons, Executive Room, 1 King Bed

  • 969 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Pool Terrace Suite

Terrace/patio

Pool Terrace Suite

  • 1572 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Pool Terrace Room, Twin Beds

Terrace/patio

Pool Terrace Room, Twin Beds

  • 495 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for One Bedroom Deluxe Beach Suite

One Bedroom Deluxe Beach Suite | Living area | 32-inch LED TV with cable channels, TV, DVD player

One Bedroom Deluxe Beach Suite

  • 1076 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Sea View Villa with Private Pool

Beach/ocean view

One Bedroom Sea View Villa with Private Pool

  • 2228 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Deluxe Beach Suite

Desert view

Two Bedroom Deluxe Beach Suite

  • 1615 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Sea View Villa with Private Pool

Beach/ocean view

Two Bedroom Sea View Villa with Private Pool

  • 4618 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 2 Bedrooms

  • 2034 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Superior City View Room, King Bed

City view

Superior City View Room, King Bed

  • 571 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Beach Suite

Desert view

Two Bedroom Beach Suite

  • 1377 sq ft
  • Beach view
  • Sleeps 6
  • 2 King Beds

View all photos for Three Bedroom Sea View Villa with Private Pool

Beach/ocean view

Three Bedroom Sea View Villa with Private Pool

  • 5016 sq ft
  • Sea view
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

View all photos for One Bedroom Premium Beach Suite

Desert view

One Bedroom Premium Beach Suite

  • 1377 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Beach Suite

Desert view

One Bedroom Beach Suite

  • 893 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior City View Room, Twin Beds

City view

Superior City View Room, Twin Beds

  • 570 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Sea View Room, King Bed

Premium bedding, down comforters, minibar, in-room safe

Sea View Room, King Bed

  • 517 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Sea View

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom, Sea View

  • 1033 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Sea View Room, Twin Beds

City view

Sea View Room, Twin Beds

  • 517 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

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About this property

Four Seasons Hotel Alexandria at San Stefano

5-star Alexandria hotel, connected to a shopping center in Stanley
Catch some rays on Four Seasons Hotel Alexandria at San Stefano's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 7 restaurants.
Four Seasons Hotel Alexandria at San Stefano offers 118 accommodations with DVD players and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Alexandria hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include complimentary newspapers and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

A private beach, 2 outdoor tennis courts, and a 24-hour health club are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPA has 14 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
Simply walk outside to feel the sun on your face at the sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Four Seasons Hotel Alexandria at San Stefano like a complimentary children's club and an indoor pool.

Dining is available at one of the hotel's 7 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This Mediterranean hotel also offers a children's pool, outdoor tennis courts, and a 24-hour health club. Parking is available onsite for a surcharge.

Four Seasons Hotel Alexandria at San Stefano is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Beach Restaurant - This beachfront restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Kala Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast and brunch. Open daily.
Stefano's - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Byblos - This fine-dining restaurant specializes in Middle Eastern cuisine and serves dinner only. Reservations are required. Open daily.
Pool Bar and Grill - This poolside restaurant specializes in international cuisine and serves lunch and light fare. Open daily.
Late night fare is available from 24-hour room service.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (USD 6 per night; includes in/out privileges)
  • Valet parking on site (USD 6 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 35 for adults and USD 35 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 7 restaurants
  • A beach bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beach Restaurant
  • Byblos
  • Kala Restaurant
  • Pool Bar and Grill
  • Stefano's

Things to do

  • 2 outdoor tennis courts
  • 24-hour health club
  • Art gallery
  • Beach volleyball
  • Children's pool
  • Fishing
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Reflexology
  • Sauna
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 15 floors
  • Banquet hall
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to March 31:
  • One of the dining venues
  • One of the swimming pools
  • Beach

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 35 for children
  • Airport shuttle fee: USD 120 per vehicle (one-way)
  • Self parking fee: USD 6 per night (in/out privileges)
  • Valet parking fee: USD 6 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Alexandria San Stefano
Four Seasons Alexandria San Stefano
Four Seasons Hotel Alexandria San Stefano
Four Seasons Hotel Stefano
Four Seasons Stefano
Four Seasons Hotel San Stefano
Four Seasons San Stefano
Four Seasons Hotel Alexandria at San Stefano Hotel
Four Seasons Hotel Alexandria at San Stefano Alexandria
Four Seasons Hotel Alexandria at San Stefano Hotel Alexandria

Four Seasons Hotel Alexandria at San Stefano Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 224 out of 270 reviews
Rating 8 - Good. 32 out of 270 reviews
Rating 6 - Okay. 8 out of 270 reviews
Rating 4 - Poor. 3 out of 270 reviews
Rating 2 - Terrible. 3 out of 270 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Abeezar

Stayed 2 nights in Dec 2024

10/10 Excellent

SANJAY, Coppell

Stayed 2 nights in Dec 2024

10/10 Excellent

Dina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Alexandria , it’s our home away from home The customer service is on of top notch in the world , very consistent every single visit Can’t wait to go back

10/10 Excellent

Dalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service from check in to check out.. very professional and friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ihab

Liked: Cleanliness, staff & service, property conditions & facilities
Great central location in Alexandria Can’t go wrong with the four seasons Very helpful staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a beautiful and nice huge hotel next to a mall. The staff are polite and friendly. The steam room needs a bit of upgrading.
Stayed 2 nights in Dec 2024

10/10 Excellent

Insiya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place is the best!!!!!

Service, location,. facilities and food were all excellent..we ended up not leaving the resort the entire time. The easy safe beach access was really fun for the kids. The mall access from the hotel was a fun surprise!
Stayed 2 nights in Nov 2024

10/10 Excellent

MOHAMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and excellent customer service
Stayed 2 nights in Nov 2024

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence par non

The beach villa was wonderful. Beautifully decorated and very comfortable. The view was directly on the beach and the lovely gardens leading to it. The service was a little slower than in the tower. Love the Fiur Seasons! My hotel of choice!
Stayed 3 nights in Oct 2024

10/10 Excellent

George, Redondo Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 3 nights in Oct 2024

8/10 Good

abdullah

Stayed 3 nights in Jul 2024

10/10 Excellent

nassar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for family great view ocean
Stayed 2 nights in Jul 2024

10/10 Excellent

Alaa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay in the hotel exilent choice clean rooms, delicious breakfast, evening coffee shops, very secure and lots of things to do swim in beach or swim in one of the 3 swimming pools, play squash, use the fully equipped gym, sauna, jacuzzi and much more. The hotel has access to nice three floors mall.
Stayed 5 nights in Jul 2024

10/10 Excellent

tamer, Birmingham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and relaxing stay
Stayed 2 nights in Jun 2024

10/10 Excellent

Yusuf

Stayed 2 nights in Jun 2024

10/10 Excellent

Elhamy

Traveled with family
Service staff were amazing, just as example, Islam and Abdrl Tawab @ the beach restaurant, were just pure joy and cheer.
Stayed 3 nights in Jun 2024

10/10 Excellent

Shafik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 3 nights in Jun 2024

10/10 Excellent

Shareena, FARMINGDALE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picturesque property: lobby, hallways, rooms, the grounds, beach area and pools. Awesome ocean view, along with private, comfortable & well served beach area. Well spaced outdoor dining..along with attentive staff & accomodative staff, within their capacities, from front desk, to dining/restaurant manager when couple of snags occured but were quickly addressed.

10/10 Excellent

Fady

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was truly amazing. Aside from the top notch luxury of the hotel, it’s wonderful to be right in the middle of the city while having a completely quiet private beach and different pools to choose from. Mall right in the hotel for shopping, Food was great and so was the staff at the fish restaurant, Moustafa, Malala, Yara, and Nivine. Also the bar by the salt water pool by the beach was such a nice place to hang out at with great service, Ramy Zaky, Ibrahim and Martina and all the staff there made us feel so welcome, comfortable, and having the best time while there. Their kindness, professionalism, and pleasant demeanor really made us fall in love with the hotel even more. My family and I decided after this trip that this spot will be our yearly summer vacation spot. It surpassed our expectations and anywhere we went to before. Keep up the great work
Stayed 3 nights in Jun 2024

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beyond spectacular 😍

Best hotel in Alexandria Egypt true 5 plus stars
Stayed 1 night in Jun 2024

10/10 Excellent

AMR, Yorkton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and nice staff
Stayed 2 nights in May 2024

8/10 Good

Hessa

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
overall experience was good
Stayed 3 nights in May 2024