Courtyard by Marriott Alexandria

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Courtyard by Marriott Alexandria

Terrace/patio
Bar (on property)
Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pool
  • Housekeeping
  • Gym

Explore the area

Map
3830 Alexandria Mall Dr, Alexandria, LA, 71301
  • Alexandria Mall
    12 min walk
  • CHRISTUS St. Frances Cabrini Hospital
    19 min walk
  • Dubuis Hospital of Alexandria
    19 min walk
  • Alexandria, LA (AEX-Alexandria Intl.)
    12 min drive

Room options

Studio Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Courtyard by Marriott Alexandria

3-star Alexandria hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Courtyard by Marriott Alexandria offers 96 accommodations with safes and coffee/tea makers. Accommodations are furnished with twin sofa beds. 32-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Alexandria hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Courtyard by Marriott Alexandria features an outdoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. Event facilities measuring 925 square feet (86 square meters) include conference space. This business-friendly hotel also offers tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

Courtyard by Marriott Alexandria is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
The Bistro - This bistro specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 2 to 18 for adults and USD 2 to 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 925 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Banquet hall
  • Built in 2010
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 2 to 18 for adults, and USD 2 to 18 for children
  • Self parking fee: USD 5.12 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Alexandria Courtyard
Alexandria Courtyard Marriott
Courtyard Alexandria
Courtyard Marriott Alexandria
Courtyard Marriott Hotel Alexandria
Marriott Alexandria
Marriott Courtyard Alexandria
Courtyard By Marriott Alexandria Hotel Alexandria
Courtyard Marriott Alexandria Hotel
Courtyard Alexandria Pentagon South Hotel Alexandria
Alexandria Courtyard
Courtyard by Marriott Alexandria Hotel
Courtyard by Marriott Alexandria Alexandria
Courtyard by Marriott Alexandria Hotel Alexandria

Courtyard by Marriott Alexandria Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 385 out of 658 reviews" "
Rating 8 - Good. 152 out of 658 reviews" "
Rating 6 - Okay. 52 out of 658 reviews" "
Rating 4 - Poor. 32 out of 658 reviews" "
Rating 2 - Terrible. 37 out of 658 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Travis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, faculties were clean and in good condition. Bed was the most uncomfortable hotel bed I’ve ever slept (or attempted to) in. Elevator was incredibly slow and cramped. But I cannot speak more highly of the staff, ALMOST made up for the uncomfortable bed.
Stayed 1 night in Sep 2024

10/10 Excellent

Kathie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. The employees were wonderful! Everyone was friendly. We appreciated them all very much. Thank you!
Stayed 2 nights in Aug 2024

4/10 Poor

Edward

Traveled with family and small children
Liked: Staff & service
Alexandria is like the armpit of Louisiana. If I didnt have an elderly grandmother in Pineville I would avoid this place like the plague. The room smelled like mildew with a hint of some air freshner. The wall paper in the bathroom was peeling off. The vanity light did not work. The shower walls were dirty and the soap dispensers empty. Staff was pretty friendly and check in and out was a breeze. When I go back I will stay at the town2suite by marriot across the street.
Stayed 1 night in Sep 2024

6/10 Okay

Alexis

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The outside landscaping, along with the rest of city really needs major maintenance & the inside esp elevator carpet could really use TLC. The shower walls in room was yellow dyed, which was ick. The Amenities & customer service was excellent though. Young black guy at front desk was so nice and friendly.
Stayed 1 night in Aug 2024

2/10 Terrible

Meagan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Alan

Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Stayed 1 night in Jul 2024

2/10 Terrible

Pamela

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Swimming pool was closed due to lack of maintenance. Water was green. Housekeeping every other day. I had to empty our trash, take dirty laundry (towels) and trash to front desk for replacements. Commode never cut off even after the engineer looked at it. Was there three nights and will never use a Marriott hotel again. Was very disappointed in the service. Only one desk person tried to help. I have used Marriott and only Marriott for years and years. So disappointing and after paying over $600.00 for three nights, will not be staying with you again. Goodbye Marriott.
Stayed 3 nights in Jul 2024

8/10 Good

Barry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay over night!
Stayed 1 night in Jul 2024

10/10 Excellent

Ivory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Jimmy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My room was the wrong one. I had to change rooms 4 times before they got it right.
Stayed 1 night in Jul 2024

10/10 Excellent

Shamus

Stayed 1 night in Jul 2024

8/10 Good

Gregory

Stayed 3 nights in Jul 2024

8/10 Good

Cindy

Room was clean. Beds were comfortable. Had to go to desk to get toilet paper. Had no cream or sugar in room for coffee.
Stayed 1 night in Jul 2024

4/10 Poor

Summer

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Bathroom had hair on the floor and urine on the toilet. The water was lukewarm during my shower and the tub was clogged up so the water wasn’t draining during the shower.
Stayed 1 night in Jul 2024

10/10 Excellent

Micah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendliest place!
It was a quick one night stay but it was comfortable and clean. The staff was amazing. I was floored by how kind everyone was and they treat you like they have known you for years. Both the manager and assistant manager were so nice. I would stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Stayed 1 night in Jun 2024

4/10 Poor

Anita

Traveled with family and small children
Disliked: Property conditions & facilities
Nothiung
Stayed 1 night in Jun 2024

6/10 Okay

Shelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tried to check in prior to arriving through the app but it would not work. Also on the morning of departure,there was no breakfast,which was supposed to be included with the room.Front desk stated that the cook was pregnant & wasn’t feeling it today so she didn’t come . Therefore we had to go eat elsewhere…also had to ask for more towels,only 2 were in the room
Stayed 1 night in Jun 2024

6/10 Okay

Amanda

Traveled with family
Liked: Staff & service
The bathroom was not clean. The shower curtain inner liner was dirty and moldy. Found clumps of hair on our clean towels when unfolded and beds were extremely hard with tiny pillows. Thankfully only stayed one night. Disappointed from other hotels we have stayed in by Courtyard.
Stayed 1 night in Jun 2024

10/10 Excellent

Mesheial

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check In and out was smoothly completed by the very friendliest people! Disappointed that the Bistro was out of a lot of choices for dining but hey that means they were busy! Should we have to go back we will definitely stay there!
Stayed 2 nights in May 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at check in was very upbeat and happy to to see each customer.
Stayed 1 night in May 2024

10/10 Excellent

Shari

Stayed 1 night in May 2024

6/10 Okay

Shawn

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel and Staff Great, Watch out for hidden fees
I have never stay at a Courtyard Marriot before because the prices have always been too high for baseball tournaments and other personal travel. Hotel and staff very nice and clean. No problem there. The problem I have is what you pay for. Granted we had a very discounted price because I used basically Hotel.com points. Checked in no problem. Informed that there was a 4.95 parking service fee, no free breakfast we could buy a la carte. Coffee to buy from Starbucks in hotel. Had to work we did have free wifi but we could get enhanced for an additional 4.95. Swiped my card for incidentals (not out of ordinary). Made me wonder if I would be charged if I asked for additional towels or other items. Also, made me concerned whether I would be charged for the coffee in the room. Like I said, nothing wrong with hotel or staff. Very clean and friendly. Would not stay at another Courtyard if this is the common practice of their company. We are talking about Alexandria, Louisiana not a larger city like New Orleans or Dallas. Do better Courtyard…I can get a free meal at other hotels and maybe a cup of coffee with a smiling staff and clean hotel. Also, by the way, checked out at 11:30. Starbucks is closed…
Stayed 1 night in May 2024

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2024