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Capt. Thomson's Resort

3.0 star property

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Photo gallery for Capt. Thomson's Resort

Property entrance
Point of interest
Terrace/patio
Terrace/patio
View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
45 James Street, Alexandria Bay, NY, 13607
  • Thousand Islands Winery
    ‪9 min drive‬
  • Heart Island
    ‪20 min drive‬
  • Boldt Castle
    ‪20 min drive‬
  • Watertown, NY (ART-Watertown Intl.)
    ‪39 min drive‬

Room options

View all photos for King Riverfront Castleview in Upper Harbor

Premium bedding, down comforters, pillowtop beds, blackout drapes

King Riverfront Castleview in Upper Harbor

  • 320 sq ft
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Riverview in Lower Harbor

Premium bedding, down comforters, pillowtop beds, blackout drapes

Two Queen Riverview in Lower Harbor

  • 320 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Riverfront Castleview with Hot Tub in Upper Harbor

King Riverfront Castleview with Hot Tub in Upper Harbor | Premium bedding, down comforters, pillowtop beds, blackout drapes

King Riverfront Castleview with Hot Tub in Upper Harbor

  • 320 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Efficiency Riverfront Castleview in Main Channel, Second Floor

Two Bedroom Efficiency Riverfront Castleview in Main Channel, Second Floor | Premium bedding, down comforters, pillowtop beds, blackout drapes

Two Bedroom Efficiency Riverfront Castleview in Main Channel, Second Floor

  • 534 sq ft
  • River view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Queen Riverfront Castleview in Main Channel, Accessible

Premium bedding, down comforters, pillowtop beds, blackout drapes

Queen Riverfront Castleview in Main Channel, Accessible

  • 320 sq ft
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for King Riverfront Castleview in Main Channel

King Riverfront Castleview in Main Channel | Premium bedding, down comforters, pillowtop beds, blackout drapes

King Riverfront Castleview in Main Channel

  • 320 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for King Riverview in Sunset Harbor

View from room

King Riverview in Sunset Harbor

  • 320 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Queen Riverview in Lower Harbor, Accessible

Premium bedding, down comforters, pillowtop beds, blackout drapes

Queen Riverview in Lower Harbor, Accessible

  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Queen Riverfront Castleview in Upper Harbor, Small Room

Queen Riverfront Castleview in Upper Harbor, Small Room | Premium bedding, down comforters, pillowtop beds, blackout drapes

Queen Riverfront Castleview in Upper Harbor, Small Room

  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Queen Riverfront Castleview in Upper Harbor

Premium bedding, down comforters, pillowtop beds, blackout drapes

Two Queen Riverfront Castleview in Upper Harbor

  • 320 sq ft
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Riverfront Castleview in Main Channel

Two Queen Riverfront Castleview in Main Channel | Premium bedding, down comforters, pillowtop beds, blackout drapes

Two Queen Riverfront Castleview in Main Channel

  • 320 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Riverview in Sunset Harbor

Premium bedding, down comforters, pillowtop beds, blackout drapes

Two Queen Riverview in Sunset Harbor

  • 320 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Riverfront Corner Castleview in Upper Harbor

Premium bedding, down comforters, pillowtop beds, blackout drapes

Two Queen Riverfront Corner Castleview in Upper Harbor

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Riverview in Sunset Harbor, Accessible

Premium bedding, down comforters, pillowtop beds, blackout drapes

Queen Riverview in Sunset Harbor, Accessible

  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for King Riverview in Lower Harbor

View from room

King Riverview in Lower Harbor

  • 320 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for King Riverfront Castleview with Hot Tub in Main Channel

King Riverfront Castleview with Hot Tub in Main Channel | Premium bedding, down comforters, pillowtop beds, blackout drapes

King Riverfront Castleview with Hot Tub in Main Channel

  • Sleeps 2
  • 1 King Bed

View all photos for King Riverfront Corner Castleview in Upper Harbor

Premium bedding, down comforters, pillowtop beds, blackout drapes

King Riverfront Corner Castleview in Upper Harbor

  • Sleeps 4
  • 1 King Bed

View all photos for King Riverfront Corner Castleview in Main Channel

King Riverfront Corner Castleview in Main Channel | Premium bedding, down comforters, pillowtop beds, blackout drapes

King Riverfront Corner Castleview in Main Channel

  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Efficiency Riverview in Lower Harbor, Second Floor

Premium bedding, down comforters, pillowtop beds, blackout drapes

Two Bedroom Efficiency Riverview in Lower Harbor, Second Floor

  • 534 sq ft
  • River view
  • Sleeps 6
  • 3 Double Beds

View all photos for Full Bed Riverview in Lower Harbor, No Balcony, Small Room

Full Bed Riverview in Lower Harbor, No Balcony, Small Room | Premium bedding, down comforters, pillowtop beds, blackout drapes

Full Bed Riverview in Lower Harbor, No Balcony, Small Room

  • 107 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

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About this property

Capt. Thomson's Resort

3-star Alexandria Bay hotel close to Heart Island
This hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a microwave in a common area, and a seasonal outdoor pool.
Capt. Thomson's Resort offers 68 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Alexandria Bay hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Alexandria Bay hotel also offers an outdoor pool, a vending machine, and gift shops/newsstands.

Capt. Thomson's Resort has designated areas for smoking.

Riley's By The River - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Riley's By The River

Things to do

  • Fishing
  • Outdoor pool

Family friendly

  • Fenced pool
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Dock
  • Firepit
  • In a nature reserve
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • No elevator

More

  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Limited room service
  • Mini-fridge
  • Paper towels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from October 21 2024 to April 25 2025 (dates subject to change).
The property is closed during the winter season.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day (maximum USD 100.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per day (maximum USD 100.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Capt. Thomson's Resort Alexandria Bay
Capt. Thomson's Resort
Capt. Thomson's Alexandria Bay
Capt. Thomson's Resort Hotel
Capt. Thomson's Resort Alexandria Bay
Capt. Thomson's Resort Hotel Alexandria Bay

Capt. Thomson's Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 700 out of 1003 reviews
Rating 8 - Good. 251 out of 1003 reviews
Rating 6 - Okay. 38 out of 1003 reviews
Rating 4 - Poor. 9 out of 1003 reviews
Rating 2 - Terrible. 5 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

William

Stayed 2 nights in Sep 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Captain Thompson's resort is an outstanding resort. It has the best location of any in Alex Bay. It is within walking distance of everything. The view of the river and Bolt Castle in units on the main channel is second to none. The staff was very helpful and professional. The manager, Lisa, was exceptional! We plan to be a regular visitor every year.
Stayed 4 nights in Oct 2024

10/10 Excellent

ROBERT

Stayed 1 night in Oct 2024

8/10 Good

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, room was clean and was nice, with a nice view.
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Stayed 2 nights in Oct 2024

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
It was amazing and I can’t wait to book my next experience with them.
Stayed 1 night in Oct 2024

10/10 Excellent

janet, Belleville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our hotel room is spectacular! The room was clean and spacious. Comfortable beds and pillows as well.
Stayed 1 night in Oct 2024

8/10 Good

Valerie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The inside was amazing. Everything looked updated. I loved everything about the room and the stay.... except the smell of the linens. I recommend using fragrance-free detergents. We really loved our stay and will definitely be back.
Stayed 1 night in Oct 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful large room. Very helpful staff. Large refrigerator (with real freezer) in room. Only thing less than excellent was the lack of a microwave in the room.
Stayed 2 nights in Oct 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not expecting our room to be so clean or modernized. Overall was a pleasant stay, and would definitely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Krystina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience overall
I would recommend this hotel to anyone! The views from the balcony were amazing!
Stayed 1 night in Oct 2024

10/10 Excellent

Upa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room on main channel has stunning views of the castle. Rooms are clean. Staff goes above and beyond.

10/10 Excellent

YOUNGMIN, bayside

Stayed 1 night in Oct 2024

8/10 Good

Cecilia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have the room with balcony ❤️we have an amazing view of the Boldt Castle .room is clean and check in is smooth ,they even call you to let you know that your room is ready ahead of check in time ❤️
Stayed 2 nights in Oct 2024

10/10 Excellent

MaryAnn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay. Clean room, and very sweet staff. This was our second time at the resort and we would recommend this place.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View on the river
Stayed 1 night in Oct 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept property, great location.
Stayed 1 night in Oct 2024

10/10 Excellent

Rowbecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love coming here, always have a great time
Stayed 3 nights in Oct 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Havent stayed there since 1991, and it was great then! As always it was great 33 years later. No wonder It's booked 2 years in advance. Its always a great experience in Alex Bay.. Even when its a little colder.
Stayed 2 nights in Oct 2024

10/10 Excellent

Upa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views. Fantastic hotel staff - goes out of their way. Clean rooms and bathroom. Perfect for short or long stays!
Stayed 1 night in Oct 2024

10/10 Excellent

Gretchen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Roksana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nicolas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Will recommend to friends.
Stayed 2 nights in Oct 2024

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good experience with our visit. Location was great and very convenient to shops & restaurants.
Stayed 3 nights in Oct 2024