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Bonnie Castle Resort & Marina

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bonnie Castle Resort & Marina

Property grounds
Seasonal outdoor pool
Room, 1 King Bed, Jetted Tub, River View | Desk, free WiFi, bed sheets
Aerial view
Exterior

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
31 Holland Street, Alexandria Bay, NY, 13607
  • Lil' River Fudge Co / 5&10 Variety Store
    5 min walk
  • Cornwall Brothers Museum
    7 min walk
  • River Hospital
    8 min walk
  • Alexandria Bay, NY (AXB-Maxson Airfield)
    4 min drive

Room options

View all photos for Room, 2 Double Beds, Jetted Tub

Desk, free WiFi, bed sheets

Room, 2 Double Beds, Jetted Tub

  • 200 sq ft
  • Sleeps 7
  • 2 Double Beds

View all photos for Room, 1 King Bed, Jetted Tub, River View

Room, 1 King Bed, Jetted Tub, River View | Desk, free WiFi, bed sheets

Room, 1 King Bed, Jetted Tub, River View

  • 300 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub | Desk, free WiFi, bed sheets

Room, 1 King Bed, Jetted Tub

  • 300 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 200 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Desk, free WiFi, bed sheets

Standard Room, 2 Double Beds

  • 204 sq ft
  • Sleeps 7
  • 2 Double Beds

View all photos for Room, 1 King Bed, Jetted Tub, Pool View

Room, 1 King Bed, Jetted Tub, Pool View | Living area | Flat-screen TV

Room, 1 King Bed, Jetted Tub, Pool View

  • 300 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Kitchenette

Room, 1 King Bed with Sofa bed, Kitchenette | Desk, free WiFi, bed sheets

Room, 1 King Bed with Sofa bed, Kitchenette

  • 300 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

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includes taxes & fees
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About this property

Bonnie Castle Resort & Marina

3-star Alexandria Bay hotel close to Heart Island
This hotel features a restaurant, a bar/lounge, and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, ATM/banking services, and a banquet hall. Housekeeping is available on request.
Bonnie Castle Resort & Marina offers 128 air-conditioned accommodations with complimentary toiletries. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. This Alexandria Bay hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Housekeeping is provided on request.
Recreational amenities at the hotel include a seasonal outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and an ATM. Complimentary self parking is available on site.

Bonnie Castle Resort & Marina has designated areas for smoking.

Riverside Sports Bar - Onsite restaurant. Guests can enjoy alfresco dining (weather permitting).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Sports Bar

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • ATM
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge
  • Dining venue(s)
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Bonnie Castle
Bonnie Castle Alexandria Bay
Bonnie Castle Resort
Bonnie Castle Resort Alexandria Bay
Bonnie Castle Hotel Alexandria Bay
Bonnie & Marina Alexandria Bay
Bonnie Castle Resort & Marina Hotel
Bonnie Castle Resort & Marina Alexandria Bay
Bonnie Castle Resort & Marina Hotel Alexandria Bay

Bonnie Castle Resort & Marina Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 220 out of 1002 reviews" "
Rating 8 - Good. 307 out of 1002 reviews" "
Rating 6 - Okay. 249 out of 1002 reviews" "
Rating 4 - Poor. 141 out of 1002 reviews" "
Rating 2 - Terrible. 85 out of 1002 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Delapitated
Although the location is stunning, the hotel is in disrepair. There are many details that have been neglected from maintenance to housekeeping, all of which can easily be rectified for little money and a lot of needed effort. The housekeeping staff was rude and oblivious to the fact that customers can hear everything they say (none of which was nice) as we walked by on more than one occasion. There was what looked like blood on the lampshade that was shoved against the wall in an attempt to hide it. The office chair was peeling, the sitting chair was stained, the door to the balcony was moldy and covered in crushed bugs, and the balcony was rusty and covered with spiders. The view was amazing however once we looked past all that grossness. It is apparent that the owners need to be more hands on. This place could really be something with some TLC.
Stayed 1 night in Aug 2024

8/10 Good

nicholas

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel = mehhh...cleaning staff = amazing people
Front desk staff was average on check-in. Nothing to rave about. Checkout was better. This place was probably amazing 20 years ago but now it looks like it is just being milked for all its worth. Beds werent great, busted ceiling tile in the bathroom, pool room had rotting wood around edges and i fixed the hottub button to make the jets work. Despite this we still had a great stay...the place just needs a lot of work and someone to care about taking care of the customers instead of making top dollar...the cleaning staff however were incredibly nice and helpful when we asked for more pool towles and i was thankful for their cheerfulness...nicest cleaning staff i have ever met
Stayed 4 nights in Aug 2024

6/10 Okay

Gerald

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Barbara

Traveled with family
Needs a table & 2 chairs for double room. There was no microwave.
Stayed 4 nights in Aug 2024

8/10 Good

sonny

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Bonnie

Stayed 2 nights in Aug 2024

8/10 Good

Tara

Traveled with family
Liked: Cleanliness, staff & service, amenities
We went for a wedding .. stayed 3 nights. Entertainment on site .. live bands
Stayed 3 nights in Aug 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Definitely outdated, but overall very clean. Staff was super helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Steffen

Stayed 1 night in Aug 2024

8/10 Good

Patricia

Traveled with family
Liked: Staff & service, property conditions & facilities
Convenient to the Main Street and Boldt Castle. The rooms were clean, but could use some upgrades. Would visit again.
Stayed 2 nights in Aug 2024

6/10 Okay

Sara, Harrisburg

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

4/10 Poor

Chad

Disliked: Cleanliness, property conditions & facilities
Not the best but there was a view
First thing I walked in and had to kill a spider that was in a cob web. Then a bug was on the bed (not saying there were beg bugs.. I don't know) the room was outdated. The TV was old... Looked like you were watching old TV shows. The air unit brought in all the pot smokers fumes. We couldn't enjoy the patio because of all the pot smokers.
Stayed 2 nights in Aug 2024

8/10 Good

Annie

Stayed 1 night in Aug 2024

10/10 Excellent

SADIG

Liked: Cleanliness, staff & service, property conditions & facilities
Great.
Stayed 1 night in Aug 2024

6/10 Okay

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s a bit outdated but is a place to lay your head. Would probably stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Judy

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Two restaurants shut down; room had a musty smell, bathroom could be updated. Won’t return for a second time.
Stayed 1 night in Aug 2024

6/10 Okay

william

Disliked: Amenities
Nice view, rooms lacking quality
Stayed 4 nights in Aug 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service
View of Boldt Castle and the river from our balcony. Though aged and tiny, the balcony delivered.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older place but comfortable and good enough for what we needed.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Our room was nice. The whirlpool was a bit old but overall worth the price because the place was very conveniently located and had multiple places to eat and get cocktails on site. Great staff as well. I really liked this place and would definitely stay again. Live music too. It's a few minutes walk to everything.
Stayed 2 nights in Aug 2024

2/10 Terrible

Sarah

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We had ants in our bathroom
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Mackenzie

Traveled with partner
Liked: Cleanliness, staff & service
if you are looking for a modern updated property, this is not for you and you probably won’t find one in Alex bay. Bonnie’s is an older motel that brings you close and beautiful views of the ST Lawrence and Boldt. The rooms were clean and the bed was comfortable. Don’t expect anything extravagant because that’s not what the motel offers. It was a fine trip and stay.
Stayed 1 night in Aug 2024

8/10 Good

Raza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024