*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
All-inclusive room rates at Sunprime Pollensa Bay are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages
- All buffet meals and snacks included
Not included
- Surcharge for premium or imported alcoholic beverages
- Buffet-style meals included
- Additional gratuities accepted
- Surcharge for premium or imported alcoholic beverages
- All onsite activities, and facilities and equipment included
- All meals included
Property Features
Some rates at Sunprime Pollensa Bay are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Sunprime Pollensa Bay features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
This Mediterranean hotel also offers spa services, a terrace, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in March 2022.
Sunprime Pollensa Bay has designated areas for smoking.
- Elevator
- Elevator door width (inches) - 31
- Fitness facilities
- Number of bars/lounges - 1
- Elevator door width (centimeters) - 80
- Stairwell handrail height (inches) - 39
- Stairwell handrail height (centimeters) - 100
- 24-hour front desk
- Covered parking
- Tours/ticket assistance
- Year Built - 1965
- Evening entertainment
- Free self parking
- Free WiFi
- Pool sun loungers
- Books
- Outdoor seasonal pool
- Wheelchair accessible
- Spa services on site
- Terrace
- Luggage storage
- Secured bicycle storage
- Bicycle parking available
- Number of restaurants - 1
- Designated smoking areas
- Pool umbrellas
- Parking (limited spaces)
- Beach towels
- Total number of rooms - 163
- No accessible shuttle
- Internet access - wireless
- Number of floors - 4
- Number of buildings/towers - 1
- Lifeguard on site
- Parking onsite
- Multilingual staff
- Outdoor furniture
- Number of accessible parking spaces 1
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Refrigerator
Room Amenities
Sunprime Pollensa Bay offers 163 air-conditioned accommodations with safes and bathrobes. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Digital television is provided. Bathrooms include showers with rainfall showerheads, and hair dryers. This Alcúdia hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones. Housekeeping is provided weekly.
- Air conditioning
- Television
- Cable/satellite TV service
- Phone
- Private bathroom
- Bathrobes
- Hair dryer
- In-room safe
- Desk
- Wireless internet access
- Blackout drapes/curtains
- Shower only
- Digital TV service
- Free WiFi
- Individually furnished
- Individually decorated
- TV size: 32
- TV size measurement: inch
- Rainfall showerhead
- Weekly housekeeping provided
- Furnished balcony
- Limited housekeeping
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 2
- Soap
- Shampoo
- Toilet paper
- Mini-fridge
- Visual fire alarm
- Wardrobe or closet
- Toothbrush and toothpaste not available
- WiFi speed 500+ Mbps (good for 6+ people or 10+ devices)
- Magnifying mirror
- Hardwood flooring in room
Parking
Self parking (surcharge)
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi , WiFi (surcharge) , Internet access - wireless
Food & Drink
Restaurant - Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
- Manicures and pedicures
- Body treatments
- Facial treatments
- Body scrubs
- Aromatherapy treatments
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Wheelchair-accessible public washroom
- Handrails in stairways
- Wheelchair accessible parking
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair-accessible pool
- Wheelchair accessible (may have limitations)
- Pool access ramp on site
Nearby Activities
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
- A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
Check-in
Check-in time starts at noon
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, mobile payments, and cash
Mobile payment options include: MobilePay
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, debit cards, cash, mobile payments, and MobilePay.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.
Mobile payments
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Car not required
Staff wears personal protective equipment
Mobile key entry is not available
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Staffed front desk
Guests are not provided with hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
No cribs (infant beds) available
MobilePay
Property does not follow regional sanitization guidelines
Carbon monoxide detector
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
The seasonal pool will be open from April to October.
Pool access available from 10:00 AM to 6:00 PM.
Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
A car is not required for transportation to and from this property.
Cashless payment methods are available for all transactions.
Hotel Names
- Hi Hotel Panoramic
- Hi Panoramic Alcudia
- Hi Panoramic Hotel
- Hi Panoramic Hotel Alcudia
- Hotel Hi Panoramic
- Hi! Panoramic Hotel Alcudia, Majorca
- Panoramic Hotel Alcudia
- Smartline Panoramic Hotel Alcudia
- Smartline Panoramic Hotel
- Smartline Panoramic Alcudia
- Smartline Panoramic
- Smartline Panoramic Hotel Alcudia, Majorca
- Club Jet Tours Alcudia Hotel
- Club Jet Tours Hotel
- Club Jet Tours
Hotel Reviews
Sorry, we seem to have had an issue loading our review content.
Try again?
