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Hotel Zazz

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Zazz

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Serves dinner and happy hour
Banana Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Terrace/patio
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Spa
  • Parking available
  • Housekeeping

Explore the area

Map
3711 Central Ave NE, Albuquerque, NM, 87108
  • University of New Mexico
    13 min walk
  • Popejoy Hall
    20 min walk
  • University of New Mexico Hospital
    3 min drive
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    9 min drive

Room options

View all photos for Double Queen

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Double Queen

  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Banana Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Banana Suite

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Copper King

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Copper King

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio King

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio King

  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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Front of property

The Querque Hotel

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Pet friendly
Parking included
Free WiFi
4.1 out of 5, Very Good, (3243)
The price is $71
per night
$82 total
includes taxes & fees
Jan 8 - Jan 9
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About this property

Hotel Zazz

3.5-star hotel in Nob Hill
A full-service spa, an outdoor pool, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hotel Zazz offers 48 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

A health club and in-room fitness are featured at the hotel. Other recreational amenities include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Monets Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
In addition to a full-service spa, Hotel Zazz features an outdoor pool and a health club. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 100 square feet (9 square meters) include conference space. This Albuquerque hotel also offers spa services, multilingual staff, and karaoke. Guests can use the outdoor pool and health club at a partner property. For a surcharge, an area shuttle within 17 miles is available to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in October 2022.

Hotel Zazz is a smoke-free property.

Speakeasy - This bar serves dinner and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Arabic, English, Farsi, French, Hindi, Spanish, Swahili, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Area shuttle (surcharge) up to 17 mi
  • Secured, uncovered self parking on site (USD 10 per night)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Speakeasy

Things to do

  • Bicycle repair station
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Music library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Yoga classes

Family friendly

  • Fenced pool
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 100 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Outdoor treatment areas
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1958
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Streaming fitness classes
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 2:30 AM and 6:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • 2 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:30 AM and 6:30 AM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Zazz Hotel
University Lodge
Hotel Zazz Albuquerque
Hotel Zazz Hotel Albuquerque

Hotel Zazz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 398 out of 591 reviews" "
Rating 8 - Good. 106 out of 591 reviews" "
Rating 6 - Okay. 39 out of 591 reviews" "
Rating 4 - Poor. 21 out of 591 reviews" "
Rating 2 - Terrible. 27 out of 591 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Lauren

Stayed 1 night in Sep 2024

8/10 Good

Kate

Liked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! Pretty cool place!
Stayed 2 nights in Sep 2024

8/10 Good

Justine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zazz
The hotel is a little run down. No mad service, had to ask for coffee daily. Speak easy was ok, service slow and drink was soso. Parking is very limited. Would not venture out after dark. Pool was not heated as advertised. I would however stay there again based on its location
Stayed 3 nights in Sep 2024

10/10 Excellent

Bruno

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
What drive up motel charges for parking and has you “reserve” a spot. Room was poorly stocked and the front desk and lobby is closed until 8:30 am, so we had no coffee in the morning. Staff was friendly rooms clean. No microwave in room, only one on premises is in the “speak easy “ bar, which no one wants to have to fully dress again and go through a bar to heat up a meal. Not sure why a motel wouldn’t have a microwave…
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Stephen

Stayed 1 night in Sep 2024

10/10 Excellent

Duv

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super unique. Unlike any other hotel I have ever stayed at.
Stayed 2 nights in Sep 2024

10/10 Excellent

Duv

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property is super unique. Will definatrly stay again in the future.
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lipstick on a pig. The rooms are remodeled but the remodel was done poorly. The motel itself is a cinder block and lopsided. There is a party element to the hotel which means you will see a lot of 30 somethings day drinking and smoking cigarettes. The hydration room smelled awful. We had cigarette smoke coming into our room at 1 AM. The pool looked like hepatitis. The bathroom weirdly smelled like bad seafood. The tile in the bathroom was crooked and poorly installed. This hotel has a great marketing team.
Stayed 1 night in Sep 2024

10/10 Excellent

ivan

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The experience was pleasant and unique in the best possible way!
Stayed 2 nights in Sep 2024

10/10 Excellent

KAREN M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people that stay and work here make it super fun! We really enjoyed Sherri in the speak easy! They sang for us and it was awesome! The only downfall was that the pool needed to be cleaned pretty badly. If you use a blow dryer and have thick hair I recommend packing your own.
Stayed 3 nights in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Mandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room and property were very cute. I like some of the little details. Room was nice but the beds didn’t seem like queens and the bathroom was a bit tight. The shower was very nice though. Would stay again.
Stayed 1 night in Sep 2024

6/10 Okay

Adriana

Liked: Cleanliness, staff & service, room comfort
It was good but could have improvements.
Overall, place was good. As a solo traveler, I noticed, the room can definitely have more privacy and security. The window in bathroom was unlocked and had access to the street. The door’s lock was not the best. The main window had two narrow and thin curtains that did not cover the whole window and could see into the room at night from the outside, exposed to whoever walked by. The clean room was clean. Staff was friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

ricardo

Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place. Excellent staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Garry

Traveled with partner
Liked: Amenities
Very interesting and accommodating facility
Stayed 1 night in Sep 2024

10/10 Excellent

Isael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024