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Santa Ana Star Casino Hotel

3.0 star property

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Photo gallery for Santa Ana Star Casino Hotel

Front of property
Fitness facility
Business center
1 bedroom, premium bedding, down comforters, pillowtop beds
Deluxe Room, 1 King Bed | Bathroom | Free toiletries, hair dryer, towels, soap

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
54 Jemez Canyon Dam Rd, Bernalillo, NM, 87004
  • Santa Ana Star Casino
    ‪1 min walk‬
  • J&R Vintage Auto Museum
    ‪14 min walk‬
  • Santa Ana Star Center
    ‪12 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (NM residents only)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds (NM residents only)

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

  • Golf view
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (NM residents only)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds (NM residents only)

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Sandia Resort And Casino

  • Pool
  • Hot Tub
  • Spa
  • Parking included
4.7 out of 5, Exceptional, (1078)
$414 nightly
The price is $414 total
includes taxes & fees
Sandia Resort And Casino

About this property

Santa Ana Star Casino Hotel

3-star Bernalillo hotel steps from Santa Ana Star Casino
This smoke-free hotel features 3 restaurants, an indoor pool, and 3 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, valet parking, and a business center.
Santa Ana Star Casino Hotel offers 204 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 49-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an indoor pool.
Santa Ana Star Casino Hotel features 2 hot tubs and an indoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and 7 meeting rooms. Event facilities measuring 12000 square feet (1115 square meters) include conference space. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and a garden. Complimentary uncovered self parking is available on site, along with a car charging station.

Santa Ana Star Casino Hotel is a smoke-free property.

The Original Mesa Grille - This family restaurant specializes in American cuisine and serves lunch and dinner.
Juniper Steakhouse - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Home Plate Bar G Grill - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Quezada - Cantina - This bar serves dinner only. Open daily.
Lounge 54 - Onsite bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Secured, covered valet parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Home Plate Bar G Grill
  • Juniper Steakhouse
  • Lounge 54
  • Quezada - Cantina
  • The Original Mesa Grille

Things to do

  • 2 hot tubs
  • Indoor pool
  • Shopping

Family friendly

  • Fenced pool
  • Indoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 7 meeting rooms
  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 250.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet (varies based on length of stay) plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

Pool access available from 7:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Santa Ana Star Casino Hotel Bernalillo
Santa Ana Star Casino Bernalillo
Santa Ana Star Casino
ta Ana Star Casino Bernalillo
Santa Ana Star Casino
Santa Ana Star Casino Hotel
Santa Ana Star Casino Hotel Hotel
Santa Ana Star Casino Hotel Adult Only
Santa Ana Star Casino Hotel Bernalillo
Santa Ana Star Casino Hotel Hotel Bernalillo

Santa Ana Star Casino Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2707 out of 3559 reviews
Rating 8 - Good. 521 out of 3559 reviews
Rating 6 - Okay. 176 out of 3559 reviews
Rating 4 - Poor. 71 out of 3559 reviews
Rating 2 - Terrible. 84 out of 3559 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Randy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and casino were very clean, the pool was great and the staff were so friendly and welcoming BUT the rooms definitely need to be updated. The room rate was extremely overpriced for the condition of the room. The furniture is old, the bed was as hard as a rock, the shower had luke warm water only and the shower head sprayed everywhere resulting in water running down the shower door and flooding the bathroom floor.
Stayed 1 night in Feb 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here everyone is so nice
Stayed 1 night in Mar 2025

10/10 Excellent

Royce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Renassa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, front staff very helpful. Beautiful rooms ours was facing the mountain.
Stayed 1 night in Mar 2025

10/10 Excellent

Cindy

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Mar 2025

10/10 Excellent

Tana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very nice. We had been on the road for about 14 hours and the only negative I have is the girl that checked us in was not very customer friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Ryan

Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Brooke

Liked: Cleanliness
Stayed 1 night in Feb 2025

2/10 Terrible

Bobby

Traveled with family
Call the casino ahead of time to make sure swimming pool is open as my daughter wanted to swim for her birthday. The whole reason we were getting a room was told the pool was open book the room went all the way to Bernalillo to be told that the pool was closed Then they didn’t wanna give us a refund because it was booked through a third-party after a long stent on the phone with an agent the money was finally refunded, but still hasn’t been deposited back into my account which I’m told takes a few days but overall a bad experience over here. Very rude staff would not recommend it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, rooms are great and the bed is very comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Easy
Stayed 1 night in Mar 2025

10/10 Excellent

rudy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Chancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Eugene

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Shower had no hot water!! Strange because the faucet next to it in the bathroom did.
Stayed 1 night in Mar 2025

10/10 Excellent

Leila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our dinner & staycation.
Stayed 1 night in Mar 2025

10/10 Excellent

Janelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice and very clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, neat, and safe
Stayed 1 night in Mar 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

vivian

Stayed 1 night in Mar 2025

6/10 Okay

Amanda

Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 1 night in Feb 2025