We called before booking the hotel room. I live a mile and a half away from hotel but before new owners, everything was great hot tub was good. The swimming pool was good but this stay we called mainly for the hot tub due to a back injury when we called, they said yes, everything is working order we checked in went to our room noticed a sign on the door saying clothes for maintenance at the pool and hot tub hopefully open at 10:00 PM, which it did we went at 10:30 hot tub was freezing dirty and things floating in it. My wife went into the pool semi warm. We stay Mullin halfway from here me and my family come here used to come here just for the swimming pool and the hot tub regardless of price prime example opening day balloon fiesta in Albuquerque, New Mexico, paid $489 for two nights. None of the swimming pool and hot tubs were open for maintenance but they open up at 10 o’clock at night room room. Our room air conditioner didn’t work blow hot air at late check-in at 7 PM thinking that it might cool off by 11 o’clock called front desk that AC was not working. Said they would send somebody up 11:39 PM. They send somebody up said yes air conditioner is not working blowing hot air. They gave us another room that we had to move toat 11:50 at night which was a very nice room woke up next morning. Went to breakfast as they say a continental breakfast that corporate tells them what to serve. Their breakfast was eggs, sausage coffee, three different types of juices and six bananas.