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Hotel Albuquerque at Old Town

3.5 star property

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Photo gallery for Hotel Albuquerque at Old Town

Property entrance
Lobby
Outdoor pool, pool umbrellas
Lobby
Junior Suite | Premium bedding, desk, laptop workspace, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Hot Tub
  • Pool
  • 24/7 front desk
  • Room service

Explore the area

Map
800 Rio Grande Blvd Nw, Albuquerque, NM, 87104
  • Albuquerque Museum
    ‪6 min walk‬
  • Old Town Plaza
    ‪9 min walk‬
  • Explora Science Center and Children's Museum
    ‪10 min walk‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪11 min drive‬

Room options

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Premium bedding, desk, laptop workspace, blackout drapes

Junior Suite, Balcony

  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Balcony

Traditional Room, 2 Double Beds, Balcony | Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, desk, laptop workspace, blackout drapes

Junior Suite

  • 603 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 2 Double Beds

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Balcony

Traditional Room, 1 King Bed, Balcony | Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 1 King Bed

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Chaco

Pool
Hot Tub
Pet friendly
Restaurant
4.7 out of 5, Exceptional, (1001)
The price is $239
per night
$312 total
includes taxes & fees
Feb 17 - Feb 18
Hotel Chaco

About this property

Hotel Albuquerque at Old Town

3.5-star hotel in Sawmill Area
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Additionally, a 24-hour fitness center, a coffee shop/cafe, and a spa tub are onsite.
Hotel Albuquerque at Old Town offers 188 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided.

Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Hotel Albuquerque at Old Town provides a spa tub and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 39719 square feet (3690 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance.

Hotel Albuquerque at Old Town is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.
Hotel Albuquerque at Old Town has a restaurant on site.
Gardunos of Mexico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gardunos of Mexico

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • Spa tub

Family friendly

  • Free crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 39,719 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 11 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Parking
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Albuquerque Old Town
Hotel Albuquerque Old Town
Hotel Old
Holiday Inn Express And Suites Albuquerque Old Town
Albuquerque At Old Town
At Old Town Hotel Albuquerque
At Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel
Hotel Albuquerque at Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel Albuquerque

Hotel Albuquerque at Old Town Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 676 out of 1034 reviews
Rating 8 - Good. 207 out of 1034 reviews
Rating 6 - Okay. 71 out of 1034 reviews
Rating 4 - Poor. 42 out of 1034 reviews
Rating 2 - Terrible. 38 out of 1034 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the proximity to the freeway and the Sawmill Market space. Loved the overall vibe of the hotel. My only complaint is the bed itself is noisy.... My husband rolling around made so much noise, which echos off the hard floors that it woke me up every time.
Stayed 1 night in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff and property were great, on site restaurant (Guarduno’s) was terrible in every, food was marginal, service terrible and staff attitudes pathetic. If there wasn't a bundle of dining options across the street I would not stay here because of that poor quality.
Stayed 1 night in Nov 2024

10/10 Excellent

Doug

Liked: Staff & service, property conditions & facilities
Lovely room with comfortable bed. The location is perfect for exploring Old Towne & all points in any direction.
Stayed 6 nights in Oct 2024

8/10 Good

Ivar

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Monya

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved how close it was to Old Towne Alburquerque and the Sawmill Market. Also loved how we had access to Hotel Chaco. Great service and accommodations, Would recommend.
Stayed 2 nights in Oct 2024

8/10 Good

Holly, Watkinsville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Isabella with room service was so kind, efficient and helpful! Everyone was really nice. The hallways seemed a little beat up (Exit sign hanging off wall by a wire) but once you got into room, it was lovely. The balcony had no furniture on it which was a little disappointing b/c I love to sit and relax on balcony. That’s why I get it. But still nice to go out and look towards Old Town. Overall a very nice stay.
Stayed 3 nights in Oct 2024

6/10 Okay

NILANJAN

Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stay as we were there to get a new puppy. Old town was nice to walk around in and look at all the little shops. It was close to Halloween and people were in costume and also Day of the Dead decorations.
Stayed 2 nights in Oct 2024

10/10 Excellent

Austin

Stayed 2 nights in Oct 2024

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay/ close to the sawmill market and old town.
Stayed 1 night in Oct 2024

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely amenities and knowledgeable staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Ashlee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, wonderful view and delicious restaurant inside
Stayed 2 nights in Oct 2024

8/10 Good

Robert

Liked: Room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Lucy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful- very new Mexico style.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Doug

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Albuquerque is a beautiful hotel. The service was excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

CAROLINE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a good location.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Convenient location. Property is unique.
Stayed 1 night in Oct 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Paula

Liked: Property conditions & facilities
Beautiful property
Stayed 1 night in Oct 2024