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Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG

Exterior
Point of interest
Pillowtop beds, desk, laptop workspace, blackout drapes
Point of interest
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Gym
  • Laundry

Explore the area

Map
2300 12th St Nw, Albuquerque, NM, 87104
  • Old Town Plaza
    ‪3 min drive‬
  • Albuquerque Convention Center
    ‪5 min drive‬
  • University of New Mexico
    ‪7 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Pet Friendly)

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds (Pet Friendly)

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mountain View

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Mountain View

  • 340 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 340 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

  • 430 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

  • 570 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Mountain View

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mountain View

  • 340 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Mountain View

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Mountain View

  • 340 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Room amenity

Standard Room

  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, Multiple Beds

  • 430 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Communications, Mobility, Roll Shwr)

Pillowtop beds, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Mobility Accessible (Communications, Mobility, Roll Shwr)

  • 340 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 570 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Mobility Accessible (Mobility, Roll-In Shower)

Shower, free toiletries, hair dryer, towels

Standard Room, 2 Double Beds, Mobility Accessible (Mobility, Roll-In Shower)

  • 340 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG

Hotel in Near North Valley
This hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Weekly housekeeping is available.
Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG offers 108 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

This Albuquerque hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business amenities consist of a 24-hour business center, 3 meeting rooms, and coworking spaces. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1020 square feet (95 square meters) include conference space. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and concierge services. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in March 2019.

Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG has designated areas for smoking.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Archery
  • Indoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 1,020 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Renovated entire property - March 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night, plus a deposit of USD 50 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 65 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Historic Albuquerque
Holiday Inn Express Historic Hotel Albuquerque
Holiday Inn Express Historic Hotel
Holiday Inn Express Historic
Holiday Inn Express Suites Historic

Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 599 out of 1001 reviews
Rating 8 - Good. 217 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Gonzalo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Erika

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was very pleasant. The location is in a safe area, and the staff is very friendly and always willing to assist guests. What I loved the most is that it is pet-friendly—both my dog and I had an excellent night at the hotel!
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Karen L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice room

Very nice hotel. Parking was easy, nice breakfast, comfy beds, very nice room. Would stay again.
Stayed 1 night in Jan 2025

8/10 Good

Keith

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stop for a nights rest.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and very helpful. Breakfast was good. Hotel is very clean and well maintained!!
Stayed 1 night in Jan 2025

10/10 Excellent

Ruth, Farmington

Liked: Cleanliness, staff & service, property conditions & facilities
Two helpful and pleasant front desk employees, some of the best I've seen. What a team!
Stayed 1 night in Jan 2025

10/10 Excellent

Torrie

Stayed 1 night in Jan 2025

10/10 Excellent

John

Stayed 3 nights in Jan 2025

8/10 Good

Valeria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay but we got the noisy part of the hotel by the road. Also the remote control in the living area wasn't working.
Stayed 1 night in Jan 2025

10/10 Excellent

Noel, Roswell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent one night while traveling from Texas to Phoenix. The staff was very friendly and accommodating.
Stayed 1 night in Jan 2025

10/10 Excellent

Dorian

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overall stay was good. We’ve stayed many times at this location. Desk clerk was rude to customer in front of us.
Stayed 1 night in Dec 2024

2/10 Terrible

Kyle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sad

We didn't even stay here, it's more a review of hotels.com. We couldn't get to our room last night because our daughter's train was canceled, so we have to come tonight and they wouldn't even consider getting us a room for tonight and just letting us transfer the reservation. I will never book through hotels.com again or probably any online agent I will only go straight Through the hotel, at this point.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

I liked everything
Stayed 1 night in Dec 2024

10/10 Excellent

Carleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful and I would stay here again. On a side note, while we were eating breakfast we observed a staff member smoking at the entrance to the hotel. For aesthetics if would be better to have a smoking area in the back
Stayed 1 night in Jan 2025

6/10 Okay

Martha

Traveled with family
Liked: Cleanliness
Have been staying at this property for several years. This time it seemed to show its wear and tear. The positive reason we picked it was location.
Stayed 1 night in Dec 2024

6/10 Okay

Ed

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Pretty standard rooms with double beds. The hotel was pretty full the night we stayed there so the hallway carpets were dirty at the time we were checking i and parking lot was full. Breakfast was pretty good for hotel breakfast. Overall 8+ stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Stayed 2 nights in Dec 2024

10/10 Excellent

JATIN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property to stay and helpful staff. Very convenient. Starbucks, Dominos walkable distance in the same area.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liked the location liked the breakfast, good selection Good coffee Quiet room
Stayed 1 night in Dec 2024

10/10 Excellent

Frank

Traveled with partner
Liked: Staff & service, property conditions & facilities
Very handy to old town and I-40 and our next leg of our trip! Nice and quiet!
Stayed 1 night in Dec 2024

6/10 Okay

Mark

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Armando

Stayed 1 night in Dec 2024