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Crowne Plaza Albuquerque by IHG

3.5 star property

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Photo gallery for Crowne Plaza Albuquerque by IHG

Exterior
Premium bedding, desk, laptop workspace, blackout drapes
BBQ/picnic area
Exterior
3 restaurants, breakfast served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Parking available
  • 24/7 front desk
  • Room service
$108
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
1901 University Blvd NE, Albuquerque, NM, 87102
  • University of New Mexico
    ‪2 min drive‬
  • University of New Mexico Hospital
    ‪3 min drive‬
  • Albuquerque Convention Center
    ‪4 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(51 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(56 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mountain View

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Mountain View

  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Albuquerque by IHG

3.5-star hotel in Northeast Heights
This smoke-free hotel features 3 restaurants, 3 bars/lounges, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Crowne Plaza Albuquerque by IHG offers 261 accommodations with coffee/tea makers and complimentary weekday newspapers. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crowne Plaza Albuquerque by IHG features a 24-hour fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 150 meeting rooms. Event facilities measuring 7793 square feet (724 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and a picnic area. Guests can use the outdoor pool at a partner property. Complimentary self parking is available on site.

Crowne Plaza Albuquerque by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Ranchers Club of New Mexi - This restaurant serves dinner only.
StoneStreet - This restaurant serves breakfast, lunch, and dinner.
Cantina Lounge - This pub serves lunch and dinner. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Valet parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 10 to 15 per person
  • 3 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cantina Lounge
  • Ranchers Club of New Mexi
  • StoneStreet

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Refrigerator on request
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 150 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (7,793 square feet of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person
  • Valet parking fee: USD 5 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from August to October
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Albuquerque Crowne Plaza
Crowne Plaza Albuquerque
Crowne Plaza Hotel Albuquerque
Crowne Plaza Albuequerque Hotel Albuquerque
Crowne Plaza Albuquerque Hotel

Crowne Plaza Albuquerque by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 480 out of 1012 reviews
Rating 8 - Good. 247 out of 1012 reviews
Rating 6 - Okay. 143 out of 1012 reviews
Rating 4 - Poor. 89 out of 1012 reviews
Rating 2 - Terrible. 53 out of 1012 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

David

Stayed 2 nights in May 2025

10/10 Excellent

Robert

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Would stay again
Stayed 2 nights in May 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and convenient
Stayed 2 nights in May 2025

6/10 Okay

Patricia

Stayed 4 nights in May 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Travis, Hutto

Traveled with family
Disliked: Cleanliness
Property was centrally located (thus loud street noise). Majority clean. Pull out couch-bed mattress was disgusting.
Stayed 1 night in May 2025

10/10 Excellent

Abby

Stayed 2 nights in May 2025

10/10 Excellent

Brandon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms facing west need thicker and longer curtains to help keep room cooler.
Stayed 6 nights in May 2025

4/10 Poor

Glenn

Traveled with family
Disliked: Amenities, property conditions & facilities
Old and desperately in need of remodeling. This hotel simply is not up to the stands of the Crowne Plaza name. Do not stay here.
Stayed 6 nights in May 2025

8/10 Good

Gabriela

Traveled with group
Liked: Cleanliness
Nice hotel for a 2 day music festival
Stayed 2 nights in May 2025

10/10 Excellent

Ronscilla

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
There was no hot water for almost two days. We told the front desk and they shrugged it off and didn’t offer any explanation or anything. Besides that everything else was nice. It’s our second stay here the first one was good this second time not so good because of the cold water
Stayed 2 nights in May 2025

10/10 Excellent

Celsa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Celsa Vigil

Excellent hotel, with 2 great pools, 2 restaurants and a very nice bar area. A fun, nice hotel for families. We are planning on staying here again.
Stayed 2 nights in May 2025

6/10 Okay

Corey

Liked: Cleanliness, property conditions & facilities

Just one man’s opinion

It was decent considering it was very clean and some what comfortable. It is way too pricey for what you get. The restaurants are very expensive ($18) turkey club. Because they overbooked we had to pay $19 for possibly the worst breakfast I’ve ever had. Sausage was undercooked, fruit was mashed. Parking is atrocious.
Stayed 2 nights in May 2025

2/10 Terrible

Dennis

Liked: Cleanliness
Noisy No hot water after day hike
Stayed 2 nights in May 2025

8/10 Good

Herb

Stayed 1 night in May 2025

10/10 Excellent

Brooke

Stayed 2 nights in May 2025

10/10 Excellent

Niranjana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities
The pool area needed to be clean
Stayed 1 night in Apr 2025

10/10 Excellent

Gina

Traveled with partner
Liked: Cleanliness, amenities
Had restaurants and lounge.
Stayed 1 night in May 2025

6/10 Okay

John

Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities
Never syayed here before. Front desk lady who checked us in was very professional and exceptionally welcoming to Crown Plaza. Room was great, clean, and comfortable!
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Stayed 1 night in Apr 2025