Room, 1 King Bed
Bed Count 1 King Bed Maximum Occupancy 2 Max
$111*
Per night/room
May 28 - May 29
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Tru By Hilton Albany Crossgates Mall features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. A computer station is located on site and wired and wireless Internet access is complimentary.
This hotel offers access to a 24-hour business center and meeting rooms. This Albany hotel also offers barbecue grills, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.
Tru By Hilton Albany Crossgates Mall is a smoke-free property.
- Barbecue grill(s)
- Daily
- Coffee/tea in common areas
- Number of indoor pools - 1
- Water dispenser
- Elevator
- Fitness facilities
- 24-hour front desk
- Free breakfast
- Business center
- Billiards or pool table
- Express check-out
- Meeting rooms
- Year Built - 2018
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Free wired internet
- Smoke-free property
- Computer station
- Swimming pool
- Free reception
- Luggage storage
- 24-hour business center
- Snack bar/deli
- Shared microwave
- Laundry facilities
- Vending machine
- Total number of rooms - 96
- Television in common areas
- Number of floors - 5
- Outdoor furniture
- Fireplace in lobby
Room Amenities
Tru By Hilton Albany Crossgates Mall offers 96 accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. Smart televisions come with premium digital channels. Bathrooms include bathtubs or showers. This Albany hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.
- Phone
- Free local calls
- Private bathroom
- Hair dryer
- Iron/ironing board
- In-room climate control (air conditioning)
- Premium bedding
- Microwave
- Premium TV channels
- Blackout drapes/curtains
- Digital TV service
- Free WiFi
- Free wired internet
- Bathtub or shower
- Free cribs/infant beds
- In-room climate control (heating)
- Towels provided
- Bedsheets provided
- Smart TV
- Housekeeping on request
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Closed captioned TV
- Telephone accessibility kit
- Toothbrush and toothpaste available on request
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
A complimentary breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair accessible parking
- Wheelchair-accessible van parking
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Stair-free path to entrance
- Wheelchair-accessible pool
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
Recreational amenities at the hotel include an indoor pool and a fitness center.
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Horse riding nearby
- Snowboarding nearby
- Bicycle rentals nearby
- Mountain biking nearby
- Hiking/biking trails nearby
- Downhill skiing nearby
- Cross-country skiing nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- Breakage deposit: USD 150 per stay
We have included all charges provided to us by the property.
Optional extras
- Pet fee: USD 75 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 21
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.
For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Service animals are allowed
Service animals are exempt from fees/restrictions
Credit card pre-authorization
Cashless transactions are available
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Property follows sanitization practices of SafeStay (AHLA - USA)
Mobile key entry is not available
Food service has been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Events/parties not allowed
Social distancing measures are not in place
Contactless check-in is available
No rollaway/extra beds available
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Debit cards
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Pet Policy
- Pets allowed for an extra charge of USD 75 per accommodation, per stay
- Dogs and cats only
- 2 total pets
- Service animals are welcome, and are exempt from fees
We should mention
Pool access available from 7:00 AM to 11:00 PM.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Tru Hilton Albany Crossgates Mall Hotel
- Tru Hilton Crossgates Mall Hotel
- Tru Hilton Albany Crossgates Mall
- Tru Hilton Crossgates Mall
- Tru By Hilton Albany Crossgates Mall Hotel
- Tru By Hilton Albany Crossgates Mall Albany
- Tru By Hilton Albany Crossgates Mall Hotel Albany
Hotel Reviews
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