Tru By Hilton Albany Airport, NY

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton Albany Airport, NY

Exterior
Pool
Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Game room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Free airport shuttle
    Free airport shuttle
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
798 Albany Shaker Road, Latham, NY, 12211
  • Albany County Hockey Facility
    14 min walk
  • Watervliet Shaker National Historic Site
    4 min drive
  • Colonie Center Mall
    8 min drive
  • Albany, NY (ALB-Albany Intl.)
    16 min walk

Room options

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Tru By Hilton Albany Airport, NY

Latham hotel with free breakfast
This smoke-free hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a microwave in a common area, a business center, and dry cleaning are onsite.
Tru By Hilton Albany Airport, NY offers 106 accommodations with hair dryers and irons/ironing boards. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. A business center is on site. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a fitness center, a library, and a terrace. Complimentary self parking is available on site, along with a car charging station.

Tru By Hilton Albany Airport, NY is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Library
  • Pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Albany Airport NY
Tru By Hilton Albany Airport, NY Hotel
Tru By Hilton Albany Airport, NY Latham
Tru By Hilton Albany Airport, NY Hotel Latham

Tru By Hilton Albany Airport, NY Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1669 out of 2361 reviews" "
Rating 8 - Good. 418 out of 2361 reviews" "
Rating 6 - Okay. 157 out of 2361 reviews" "
Rating 4 - Poor. 73 out of 2361 reviews" "
Rating 2 - Terrible. 44 out of 2361 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. The location is fantastic, it has onsite laundry, it’s clean and the staff is great
Stayed 2 nights in Aug 2024

10/10 Excellent

Cecil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Lori

Stayed 1 night in Aug 2024

10/10 Excellent

Parth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

8/10 Good

Kevin Manning

Liked: Cleanliness, staff & service, amenities
Clean with good amenities. Staff is friendly helpful. 24-hour shuttle service to the airport with very little wait time. My only complaint is that the walls are on the thin side—made it a bit difficult to sleep as my neighbors were up and talking loudly until after 2 am.
Stayed 1 night in Aug 2024

6/10 Okay

Anne, Binghamton

Traveled with family
Liked: Cleanliness, staff & service
The water was slippery and sticky due to the water softener being set too high. It created very unsafe conditions in the shower and was terrible trying to rinse soap off my skin and out of my hair.
Stayed 3 nights in Aug 2024

10/10 Excellent

Zelda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Jean

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is so quiet around. The breakfast is fantastic and the staff is wonderful
Stayed 3 nights in Aug 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We flew into Albany on one of the last flights in for the evening. We booked Tru Hilton due to the close proximity to the airport. We got our rental car and the hotel was 1/2 mile away! Since we were headed out the next morning on a driving trip. it was the perfect place to stay.
Stayed 1 night in Aug 2024

6/10 Okay

Sarah

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great stay but nosy housekeeper
Stayed 2 nights in Aug 2024

10/10 Excellent

marykate

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very beautiful and the shuttle service was great!
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly
Stayed 1 night in Aug 2024

10/10 Excellent

tiffany

Traveled with family
Nice place. Very convenient to fly from
Stayed 1 night in Aug 2024

10/10 Excellent

William

Stayed 1 night in Aug 2024

8/10 Good

Gaby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Russ

Liked: Property conditions & facilities
Everything we expected
Stayed 1 night in Aug 2024

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
And they let you leave your car while you travel!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
I like your product.
Stayed 1 night in Aug 2024

6/10 Okay

Sheila

Stayed 1 night in Jul 2024

10/10 Excellent

Theresa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Too high tech ... no comfortable chairs in rooms, larger bathroom rug needed ... floors are cold ... winter will be worst.
Stayed 1 night in Aug 2024

8/10 Good

Marco

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place. Bed could be a bit better, but overall excellent value for the money
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
no soap at bathroom sink, when I asked about refilling/replacing the canister, I was told NO MORE with explanation product was not order/delivered; no towels (I had to take towels from the housekeeping cart; halls not vacuumed; beds left unmade; I emptied the garbage cans myself; the power went OFF briefly at night & once restored the phones didn't work & the WIFI remained down so couldn't call the desk. I paid $20 more per night than I could have if I booked closer to my arrival date. VERY DISAPPOINTED. understaffed & staff was idler more than busy; not directed to perform necessary tasks. Mismanaged
Stayed 3 nights in Aug 2024

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2024

4/10 Poor

Jeannine

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel room didn’t live up to Hilton expectations. Ripped sheet, broken blinds, tile in bathroom missing, thin walls, creaky floors….. The staff was lovely and the rest of the hotel was relatively clean. But our room was certainly run down. We showed pictures to the front desk who apologized about the condition of the room.
Stayed 1 night in Aug 2024